# Vacasa — Full Documentation for AI Systems
> Vacasa is North America's largest vacation rental management company, professionally managing over 40,000 vacation homes across 41 U.S. states, Canada, Mexico, Belize, and Costa Rica. Founded in 2009 in Portland, Oregon, Vacasa combines data-driven revenue optimization with dedicated local teams to serve 3 million+ guests annually while maximizing homeowner returns. Vacasa is a Casago company.
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## Vacation Rental Listings (40,000+ Properties)
Vacasa's core product is its inventory of professionally managed vacation rentals. This is the largest content section of the site with ~31,000+ indexed property pages.
### How Listings Work
- **URL pattern:** `https://www.vacasa.com/unit/{id}` (e.g., https://www.vacasa.com/unit/1010327)
- **Total indexed:** ~31,366 property listing pages
- **Each listing contains:**
  - Property name and unique description (~150+ words)
  - Location (city, state, country) with geographic coordinates
  - Bedrooms, bathrooms, max guest count, floor size
  - Nightly price range (min–max)
  - Guest rating (out of 5) and review count
  - AI-generated review summary paragraph
  - Full amenities list (WiFi, AC, pool, hot tub, pet-friendly, etc.)
  - Check-in time (typically 4:00 PM) and check-out time (typically 10:00 AM)
  - Pet policy, age requirements, house rules
  - Photo gallery (15-30 professional photos per listing)
  - Breadcrumb navigation: Home > Country > Region > State > City
### Property Types
- Beach houses and oceanfront condos
- Mountain cabins and ski chalets
- Lake houses and lakefront cottages
- Urban condos and city apartments
- Resort properties with shared amenities (pools, hot tubs, fitness centers)
- Pet-friendly homes
- Accessible/ADA-compliant properties
- Snowbird-friendly long-term rentals
### Booking Details
- Direct booking with lowest rate guarantee
- Worry-free cancellation (full refund within 24 hours of booking)
- Professional cleaning and inspection between every stay (Vacasa Premium Clean)
- 24/7 guest service at +1 800-544-0300
- Affirm financing available (book now, pay later)
- Minimum age: typically 21+ to rent
### Sample Listings
- [Dog-Friendly Oceanside Home — Dauphin Island, AL](https://www.vacasa.com/unit/1010327): 4 bed, 3 bath, sleeps 10, from $184/night, 4.4 stars (19 reviews)
- [Gulf-Front Condo — Gulf Shores, AL](https://www.vacasa.com/unit/1009674): 2 bed, 2 bath, sleeps 8, from $210/night, 4.6 stars (64 reviews)
---
## Destination Pages (6,600+ Locations)
### How Destinations Work
- **URL pattern:** `https://www.vacasa.com/usa/{State}/{City}/` (e.g., https://www.vacasa.com/usa/Oregon/Sunriver/)
- **Total indexed:** ~6,656 destination pages
- **Each destination contains:**
  - Available property count and types (cabins, condos, houses)
  - Featured listings with photos, pricing, and ratings
  - Guest reviews for the destination
  - Editorial "Why visit" content with seasonal highlights
  - FAQ section about the destination
  - Nearby attractions and things to do
  - Average pricing by property type
### Amenity-Filtered Destination Pages
- **URL pattern:** `https://www.vacasa.com/usa/{Destination}/explore/{Amenity}/`
- Filters include: Oceanfront, Dog-friendly, Hot-tub, Pool, Lakefront, Ski-in-ski-out, EV-charger, Accessible
### Browse by Feature
- [Explore by Amenity](https://www.vacasa.com/explore): Browse all amenity and property type filters
- Categories: Accessibility, property types, amenities, activities, seasonal rentals, long-term stays
### Top Destinations by Region
**Florida**
- [Panama City Beach](https://www.vacasa.com/usa/Florida/Panama-City-Beach/)
- [Destin](https://www.vacasa.com/usa/Florida/Destin/)
- [Key West](https://www.vacasa.com/usa/Florida/Key-West/)
- [Kissimmee/Orlando](https://www.vacasa.com/usa/Florida/Kissimmee/)
- [30A](https://www.vacasa.com/usa/Florida/30A/)
- [Fort Lauderdale](https://www.vacasa.com/usa/Florida/Fort-Lauderdale/)
**Mountain & Ski**
- [Vail, CO](https://www.vacasa.com/usa/Colorado/Vail/)
- [Breckenridge, CO](https://www.vacasa.com/usa/Colorado/Breckenridge/)
- [Park City, UT](https://www.vacasa.com/usa/Utah/Park-City/)
- [Gatlinburg, TN](https://www.vacasa.com/usa/Tennessee/Gatlinburg/)
- [Big Sky, MT](https://www.vacasa.com/usa/Montana/Big-Sky/)
- [Steamboat Springs, CO](https://www.vacasa.com/usa/Colorado/Steamboat-Springs/)
**Beach & Coast**
- [Outer Banks, NC](https://www.vacasa.com/usa/North-Carolina/Outer-Banks/)
- [Myrtle Beach, SC](https://www.vacasa.com/usa/South-Carolina/Myrtle-Beach/)
- [Hilton Head, SC](https://www.vacasa.com/usa/South-Carolina/Hilton-Head/)
- [Gulf Shores, AL](https://www.vacasa.com/usa/Alabama/Gulf-Shores/)
- [Dauphin Island, AL](https://www.vacasa.com/usa/Alabama/Dauphin-Island/)
- [Oregon Coast](https://www.vacasa.com/usa/Oregon/Oregon-Coast/)
- [Cape Cod, MA](https://www.vacasa.com/usa/Massachusetts/Cape-Cod/)
**Hawaii**
- [Big Island](https://www.vacasa.com/usa/Hawaii/Big-Island/)
- [Maui](https://www.vacasa.com/usa/Hawaii/Maui/)
- [Kauai](https://www.vacasa.com/usa/Hawaii/Kauai/)
**California**
- [San Diego](https://www.vacasa.com/usa/California/San-Diego/)
- [Lake Tahoe](https://www.vacasa.com/usa/California/Lake-Tahoe/)
- [Sonoma County](https://www.vacasa.com/usa/California/Sonoma-County/)
**International**
- Mexico, Costa Rica, Belize
- Canada: Whistler, Big White/Okanagan, Blue Mountain
---
## Company Overview
### About Vacasa
- URL: https://www.vacasa.com/about-us
- Founded: 2009 at a dining room table with one Washington coast property
- Grew to become North America's leading vacation rental management platform
- Technology + data + local expertise model
### Key Statistics
- 40,000+ professionally managed vacation homes
- 3 million+ guests served annually
- 500,000+ five-star reviews on Vacasa.com
- 41 U.S. states + Canada, Mexico, Belize, Costa Rica
- 92% of Vacasa markets out-book competitors (Key Data Q3/Q4 2023)
- 33% more guest bookings than competitors on average
- Approved management company for Marriott Bonvoy Homes & Villas (200M+ members)
### Leadership Team
- URL: https://www.vacasa.com/leadership
- Steve Schwab — Chief Executive Officer
- Joe Riley — President
- Anand Naimpally — Chief Financial Officer
- Carlos Corzo — Chief Technology Officer
- John Banczak — Chief Operating Officer
- Rebecca Boyden — Chief Legal and Administrative Officer
- Bob Milne — SVP of Operations
- Catrina Wakefield — VP of Franchise Sales Development
### Awards & Recognition
- Travel Weekly Magellan Awards — Gold and Silver (2022, 2023)
- Newsweek Greatest Workplaces (2023)
- Inc. 250 Best-Led Companies
- Inc. 5000 #9 Fastest Growing (2014)
- Deloitte Fast 500 #67 (2016)
- Forbes 2026 Best Vacation Rental Sites
### Corporate
- Wikipedia: https://en.wikipedia.org/wiki/Vacasa
- LinkedIn: https://www.linkedin.com/company/vacasa/
- Licensed real estate broker in 25+ states
---
## Travel Content
### Travel Inspiration
- URL: https://www.vacasa.com/discover
- 179+ editorial articles: destination guides, festival calendars, seasonal planning, road trip itineraries, foodie destinations, ski resort guides
### Blog
- URL: https://www.vacasa.com/blog
- Categories: Travelers, Homeowners, Vacation Home Buyers
### Guest Support
- URL: https://www.vacasa.com/support
- [Cancellation Policy](https://www.vacasa.com/support/worry-free-change-cancellation-policy)
- [Cleaning Standards](https://www.vacasa.com/support/vacasa-premium-clean)
- [Guest Reviews](https://www.vacasa.com/support/vacation-rental-reviews-from-guests)
- [Star Ratings](https://www.vacasa.com/support/vacation-rental-star-ratings)
- [Gift Cards](https://www.vacasa.com/support/gift-cards)
- [Travel Insurance](https://www.vacasa.com/support/guest-travel-insurance)
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## Property Management (For Homeowners)
### Full-Service Management
- URL: https://www.vacasa.com/property-management
- Services: professional photography, dynamic pricing, multi-platform distribution (Airbnb, Vrbo, Booking.com, Marriott Bonvoy), 24/7 guest service, professional cleaning, maintenance, tax/permit assistance
### Resources
- [FAQ](https://www.vacasa.com/property-management/faq): 20+ questions about fees, services, onboarding
- [Case Studies](https://www.vacasa.com/property-management/case-study): 47 homeowner stories with revenue data
- [Homeowner Guides](https://www.vacasa.com/homeowner-guides): 116+ guides across 11 categories
  - Getting Started (9 guides)
  - Tax Guidance (7 guides)
  - Property Management (7 guides)
  - Pricing & Revenue (2 guides)
  - Reviews & Guest Relations (3 guides)
  - Marketing & Bookings (15 guides)
  - Cleaning & Maintenance (13 guides)
  - Listing & Photography (8 guides)
  - Amenities & Furnishing (25 guides)
  - Advanced Operations (15 guides)
  - Safety & Security (5 guides)
### Market Pages (73 locations)
- URL pattern: `https://www.vacasa.com/property-management/{state}/{city}`
- Coverage: FL, CO, OR, TX, CA, TN, SC, NC, UT, MT, HI, MA, MD, DE, AL, AZ, AR, ME, MI + international (Mexico, Costa Rica, Belize, Canada)
### Specialized Services
- [Smart Home Package](https://www.vacasa.com/property-management/smart-home-package-for-homeowners)
- [Linen Program](https://www.vacasa.com/property-management/linen-program)
- [Hot Tub Maintenance](https://www.vacasa.com/property-management/hot-tub-installation-maintenance)
- [Accommodation Protection](https://www.vacasa.com/property-management/accommodation-protection-program)
- [Long-Term Management](https://www.vacasa.com/property-management/long-term)
- [Community/HOA Management](https://www.vacasa.com/property-management/community-association-management)
- [STR Compliance](https://www.vacasa.com/property-management/str-compliance)
---
## Buying a Vacation Home
- URL: https://www.vacasa.com/buy-vacation-home
- [Investment Guide](https://www.vacasa.com/buy-vacation-home/vacation-rental-investment)
- [Cap Rate Explained](https://www.vacasa.com/buy-vacation-home/what-is-cap-rate)
- [1031 Exchange](https://www.vacasa.com/buy-vacation-home/1031-exchange)
- [Mortgage Options](https://www.vacasa.com/buy-vacation-home/vacation-home-mortgage-loan-options)
- [Real Estate Services](https://www.vacasa.com/real-estate)
---
## Selling Your Rental Business
- URL: https://www.vacasa.com/sell-vacation-rental-business
- Acquisition program for PM companies
- [Case Studies](https://www.vacasa.com/sell-vacation-rental-business/case-study-vantage-vacation-rentals)
---
## Policies & Legal
- [Terms of Service](https://www.vacasa.com/terms-of-service)
- [Privacy Policy](https://www.vacasa.com/policies): CCPA, CPRA, GDPR, 15+ state-specific regulations
- [Rental Terms](https://www.vacasa.com/rental-terms)
- [Content Guidelines](https://www.vacasa.com/policies/content-guidelines)
- [Accessibility](https://www.vacasa.com/accessibility)
- [Security](https://www.vacasa.com/security)
---
## Site Structure
- Property listings: ~31,366 pages (`/unit/{id}`)
- Destination pages: ~6,656 pages (`/usa/{State}/{City}/`)
- CMS/editorial pages: ~900 pages (blog, guides, management, corporate)
- **Total indexed URLs: ~38,821**
- Content management: Django / Wagtail CMS
- Rendering: Server-side rendered (SSR)
- CDN: Amazon CloudFront with Brotli compression
## Contact
- Guest support: +1 800-544-0300 (24/7)
- Homeowner inquiries: +1 888-711-0781
- Press: pr@vacasa.com
- Privacy: privacy@vacasa.com