USA Florida Disney World Kissimmee Listing #31344

Moonglow Retreat - Kissimmee, FL

6 reviews
Max. occupancy: 14 5 King Bed, 4 Twin Bed 7 bedrooms 6 bathrooms 4 dog max 
Address provided after booking

Worry-free booking

Enjoy peace of mind with flexible travel options.

  • At least 7 days before check-in: You can reschedule your trip, or cancel and receive 100% of the cost as a Future Stay Credit.
  • At least 30 days before check-in: You also have the option to cancel for a refund (minus the booking fee).

Exceptions apply. Read our full policy for details.

Expert cleaning

Professional housekeepers clean and stock each home, using an EPA-approved disinfectant.

Local support

Each trip is backed by 24/7 customer support and local teams everywhere we operate.

Self-service

Many Vacasa homes use smart locks or lockboxes for a smooth, contactless check-in.

Deluxe dog-friendly resort home with, themed rooms, private pool, and spa!

You'll feel cool and at home in this lovely vacation house! Enjoy a fabulous lounge area with a huge 100 inch movie projector screen and XBox One gaming system. Frozen fans will love the themed children’s room, along with Star Wars themed children’s room with a jack and jill bath. Outside, adults and kids alike will enjoy the private pool with spillover spa.

What’s nearby:
Set in the fantastic Solara Resort, this home has access to the Grand Clubhouse and full water complex with zero-entry pool, children’s splash pad, and water slides. The resort also offers a bar and grill, ice cream parlor, fitness center, and poolside cabanas. Golfers will enjoy being less than 5 miles away from Highlands Reserve Golf Club. You're also just 7 miles away from Disney!

Things to know:
Free WiFi
Dog-friendly
Private pool with spa
Private washer and dryer
Resort access
Pool heat is available for a minimum of 3 nights between October and May for an additional fee of $32 per day plus tax
A damage waiver, covering up to $2,000 of accidental damage to the property or its contents, is included in the cost of your reservation.

You must be 21 years or older to rent this property.

Property permit ID: 174802 - Osceola County Business Tax Receipt

AMENITIES

Common areas

Gym/fitness room

Game room

Features

Washer/dryer : Private

Heating & cooling

Central AC

Kitchen & dining

Dishwasher

Fridge

Microwave

Stove

Media

Internet

TV

Cable

Gaming system

Wireless router

Netflix streaming

Nearby activities & attractions

Playground

Golf Nearby

On-site activities

Pool : Private

Heated pool

Pool table : Private

Lazy River

Basketball court : Shared

Pool spa

Outdoor

Patio

Lanai

6 reviews

Varsha C. Feb 2021
It's such a beautiful house. Kids loved it. Pool hot tub projector pool table everything was perfect
Judy A. Dec 2020
This house clearly exceeded all of our expectations. The house was very clean and we were well stocked with towels. The beds were very comfortable. Every night we had a family movie night in the theatre room. The only thing we wished was that we would’ve had access to the gas grill. The kids loved the pool and the spa and we all just loved having so much space. We will definitely try to get this house again for our next family vacation.
Michael B. Jul 2020
We have stayed in many of these types of homes and this one was one of the best. It was clean, very spacious, lots of places for large groups to sit/hangout, and very well equipped kitchen (with the exception of oven mits and dishwasher detergent) . The community is very new and the amenities are nice. Everyone working at the pool and bar were super friendly and made sure we were having a good time despite Covid-19.

Some areas of opportunity: as indicated by another previous guest, there is no information in the home regarding who to contact if there is an issue. Upon check-in we noticed that the dining room table legs were loose and it was wobbly, the kitchen sink seemed to be falling from its mount, the garbage disposal was making a weird noise, and the upstairs projector was not working. Upon contacting Vacasa they sent a maintenance man ASAP to correct the issues. Everything was repaired except the projector. Although a technician came out, he was unable to format it to fit the screen and we ended up not using it.

Another issue that we encountered was with the AC. Despite lowering the temperature on both the upstairs and downstairs thermostats, the house stayed between 77-80 degrees. After a few days I contacted Vacasa and was informed that there is a “master thermostat” inside the upstairs air handler closet!! After placing it outside of the door (the cable is long enough to put it outside of the door) the sensor identified the warmer temperature in the house vs the cool air handler closet and the house got to a comfortable temperature!

Despite what I mentioned above, the house itself was great and perfect for a large group!
Manager response:
We appreciate your feedback and apologize for the inconveniences you experienced. We are thankful for the opportunity you gave us to address the issues during your stay so we could help you be even more comfortable in your rental. Thank you for staying with us!
Anne D. Mar 2020
This house is immaculate and has everything you need for an amazing vacation! It is convenient to all of the amenities and is laid out perfectly for a left group!
Maryann W. Mar 2020
I loved the house, there were issues that were eventually resolved, but there should be some kind of contact sheet at the house, Who is responsible for what? Solara or the owner, A pieces of paper would have been useful. Garbage collection? That tiny box ! for a 7 bedroom condo? Sink leaking, who do I call? The projection TV was not usuable since it was off the screen. I was told I could park our RV on the property and then told we were denied entry, then allowed and then 3 days later told us to move it, maybe they should have a meeting and get together on their answers.
Manager response:
We are glad that we were able to get the issues resolved while you were in the home. Vacasa does offer a 24/7 guest services line that is available for any problem that may occur during your stay. We always have someone to answer a phone call and we get the correct person to fix the problem so you don't have to worry about that on your vacation! Thank you for your feedback and we hope to host you again soon!
Travis L C. Feb 2020
This home exceeded my expectations. Make sure you use the community pool and splash pad. My family loved it.