Palacio 0405 - Perdido Key, FL

Beautifully decorated condominium with all the comforts of home, but with an ocean view. This is by far the best place in the gulf coast for a relaxing vacation with friends and family.

The 4th floor condo made it a short, easy walk to the beach & offered great pool & ocean views. Bonus = two beach chairs & umbrella included for our stay. The location was perfect for walking to restaurants. Condo had all the amenities needed for our stay. Would recommend & hope to visit again.

We've been staying a week at Palacio for 10 years now every summer. Love the facility and we always have a great time. That being said, we had a few minor issues with the facility and unit this visit. We would still go back though and overall had a great time.

1. This unit REALLY needs a vacuum. There needs to be a way to deal with sand over the course of the week. The floors got really gross.

2. The dishes and cookware in this unit were awful. Many of them were dirty and falling apart. We don't expect top-notch cookware but it needs to be clean and functional. Many of the coffee cups, plates and other dishes had cracks and dangerous chips also.

3. The security guard that works during the day is a real JERK (the older gentleman). He's always been this way. He's rude and unprofessional and the way he approaches people at the pool area is unacceptable. He's constantly approaching people in a rude manner about wristbands at the pool. Meanwhile, there are all sorts of nonsense going on around him. On multiple occasions, he was at the pool harassing people over the wrist bands and there was a large group of people on the second or third floor on the east end on the balcony extremely intoxicated, shouting obscenities and playing loud music with foul language in it with numerous small children at the pool. I mentioned it to him on two separate occasions and he did nothing about it because he was too busy looking for wrist bands or creepily hiding out in the corner in the parking area.

4. We waited for an hour and fifteen minutes for an elevator trying to leave the condo. We've been staying here for 10 years and have never had an issue but again we stood in the hall for an hour and 15 minutes trying to get an elevator because every elevator that was going up was full and by the time they came back down they were full again. I'm not sure what has changed and this has never happened in the past but it really created problems for us trying to leave and made our drive home much more difficult.

5. With current COVID restrictions, some changes need to be made at the facility like propping open lobby doors during the day, propping open the gate leading into the pool area and beach etc so people aren't touching these surfaces over and over.

We'll be back to Perdido Key but given the elevator issue and rude security guard we may look at other facilities as it seems that after 10 years of staying here this place may have run it's course.

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We come to Perdido Key every year for our ladies trip. This is the first time to stay at Palacio. We hope to come back again.