Kentucky - Greenbank, WA

This place is so charming, quiet and peaceful. The environment is beautiful. Great place for a relaxing getaway.

My wife and I have stayed in the Kentucky cabin at least once a year since 2013. The changes made by Vacasa since they began managing a year or so ago have been considerable.

The old stick-free frying pan was replaced by a new stainless steel one in which everything, including bacon, welds itself to the pan's bottom with such tenacity it takes a chisel to get it off. We solved that problem by buying a T-Fal pan at the hardware store in Langley. We took that home last year and brought it with us when we stayed this July because we (correctly) assumed no one would replace the stainless pan with something useful.

The bedroom heater was dying a slow and apparently painful death a year ago, judging by the grinding noises it was making. We discovered that heater had been "fixed" by disconnecting it. Now, the living room heater's thermostat doesn't work so it has become manual, i.e., either on or off. On the plus side, the bathroom heater still works properly.

Upon our arrival this July we couldn't find the hair dryer that had always been in the top drawer of the bedroom dresser. We first called 855 968 9100 (Vacasa guest services), got a message about how important our call was, listened to elevator music for nearly a half hour and finally hung up in disgust. Then we called 800 448 1906 (Vacasa questions). Same message, same music, same story. Then, 800 544 0300, another Vacasa number. Same, same, same. Then we called 503 345 9399, a local number, and after only 15 minutes a real person answered. We were informed we would have known there was no hair dryer had we only looked at the list of amenities on the Kentucky cabin web site that plainly does not list a hair dryer. Our mistake. so, we bought a hair dryer at the hardware store in Langley. If you rent this place, don't look for our hair dryer because we took it home with us, along with our fry pan.

The next day there was no water, just sucking noises from the faucets. Fearing the worst, I asked my wife to quick look up the Kentucky web site on her smart phone to see if running water was listed among the amenities. To our horror we found it was not. Nevertheless, we called the 503 number and, after the standard 15-minute wait, reported the problem. In what may have been a miracle, our water was restored in short order.

Lest you think the Kentucky cabin web site is a font of accurate information, be advised it is not. The site shows a picture of the front of the cabin with lush forest ferns on the right and pretty rhododendrons on the left. All that foliage is gone. The ground where it grew is now barren except for a thick layer of mulch one can only assume is to prevent future growth. There is no hot tub, no WiFi and no internet. There isn't even a bath mat or a fly swatter, let alone a hair dryer.

That isn't the worst of it. Judging from the signage festooning the cabin's walls and book shelves admonishing renters not to trash the place, the clients Vacasa seems trying to attract may be only marginally civilized. We experienced during our stay; parents screaming at each other, shrieking children running about and large dogs leaving piles of what large dogs leave. Gone are the deer, the ducks, the peace and quiet and, I'm sorry to say, us.

We spent 2 nights in the Kentucky cabin. We were blessed that we were the only ones in the are at the time. So it was very peaceful and private. The cabin had a very cool rustic vibe, and it was great with our dogs.

This is such a great find. Lovely little cabin- very romantic for a weekend away. I can’t wait to stay here again!

The cabin was a beautiful getaway for me and my new husband. The tub was amazing and I never slept better. The king size bed was incredibly comfortable.