USA Tennessee Smoky Mountains Townsend Listing #27499

Our Place - Townsend, TN

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17 reviews
Max. occupancy: 8 3 Queen Bed, 1 Sofa Bed 3 bedrooms 2 bathrooms No pets 
Address provided after booking

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Pro housekeepers clean thoroughly and provide fresh linens before every stay.

Local support

Count on 24/7 guest care and local teams everywhere we operate.

Self-service

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Updated wooden cabin w/gas fireplace, gas grill, furnished deck - close to town!

This updated cabin in Townsend has all the ingredients for a relaxing vacation to the Great Smoky Mountains. Offering a back porch with views of the Tennessee hills, a gas fireplace, and a jetted tub to enjoy after a long day of activities, you won't find a better vacation rental than Our Place. Guests can prepare meals in the fully-equipped kitchen or on the gas grill and take advantage of the great spaces throughout the home to unwind or get comfy with your favorite novel. The wooden touches throughout the house will give that home away from home atmosphere.

What's nearby:
Townsend is a charming town with a rich history and is only one mile from the home. You'll find the Little River Lumber/Railroad Museum, a historical walking trail, cafés, shops, and restaurants. The stalagmites and underground waterfall at Tuckaleechee Caverns are four miles from your door while hiking at Great Smoky Mountains National Park is a short drive away.

Things to know:
*Please note that the drive up and steep and will require 4WD
This property is managed by Vacasa Tennessee LLC.

You must be 21 years or older to rent this property.

AMENITIES

Bathrooms

Jetted tub

Features

Iron

Washer/dryer : Private

Heating & cooling

Central AC

Fireplace

Partial AC

Gas fireplace

Kitchen & dining

Dishwasher

Fridge

Microwave

Stove

Location

Mountain View

Media

Internet

TV

Cable : Comcast

Wireless router

Outdoor

Gas grill : Private

Patio

Deck

17 reviews

Holly S. Sep 2021
It was so quiet at Our Place. We enjoyed eating dinner on the big porch. We had rain one night and the only time we heard thunder was if we were outside on the porch. Other than that we didn't hear it. Our bed was so comfortable. We slept better there than at home.
The driveway was hard to find like other people had said. Our GPS told us we had arrived as soon as we turned onto Cedar Creek Road but you have to drive past Pack's Stables. On the right there is a log cabin with a red roof. The drive is right by their carport. The drive goes between the Weeping Willow (on the right) and the Pampas Grass and horse coral (on the left) watch for the bunny rabbit that likes to hang around the road. Follow the trail up the hill around a sharp corner and uphill again and you're there. The cabin is the 2nd cabin, the road ends at your parking area. We hope you enjoy it as much as we did.
Tonya S. Sep 2021
This was a great place but for the cleaning charge there was a lot of spiderwebs on the lamps. But over all everything else was great.
Ellis H. Aug 2021
Really amazing home. Close to the Townsend Smoky Mountain entrance. Steep gravel road to get to the house. Lovely neighbors with two horses. Front porch was my highlight, pictures can give a deceiving view, but still amazing!
Elisa M. Jul 2021
I'm really good place
Anjanica B. Mar 2021
We had so much fun comfy bed wasn’t hard to find at all. Would go again
Tim H. Nov 2020
Clean and convenient to the park. Had a little trouble finding it. Needs to have markers.
Kathy T. Nov 2020
The house was not clean. The blinds were torn up and hanging in every direction.the coffee pot still had used filter and grounds in it. The shower had hair all in it. We had NO WATER first morning.... it took 5 phone calls and most of our first day of our vacation to get someone out there....
Manager response:
Hi Kathy, thank you for sharing your review. We are sorry that you were without water for a bit. When maintenance arrived during your visit they found the water to be functioning and could not find an issue with the supply. We apologize if the cleanliness of the home left something to be desired, and we will follow-up with our housekeeping team to see that future cleans are completed to our standards. We hope to have the opportunity to impress you in the future.
Amelia H. Oct 2020
My friends and I enjoyed staying at this cabin. It was the perfect fit for the 6 of us. We had some difficulty finding the cabin (in the dark, I might add) as there was no markings indicating what road to turn on. The cabin was nice and cozy. However, there were some cons. The water pressure in the shower was terrible. The blinds in the living room looked like an animal had been there. There was hair in the shower (prior to using) which made me think the shower was not cleaned. Aside from the minor cons, we enjoyed our stay.
Mark H. Jul 2020
We loved it although we wasn’t there much. Sure wish had the money to come back right now lol. We already miss it. The beds were very comfortable. Was hoping for money back on cleanup fee. We always clean up where we stay. We was actually cleaned it before we left. Really enjoyed it. Can’t wait to go back. Would love to move up that way from Mississippi. Thanks for letting us stay. God bless from The Henderson family
Mike N. May 2020
The cabin address is not posted anywhere. The neighbors were very nice and helpful telling us where it was. There’s was no place to park a trailer, but the neighbors came to our rescue again letting us park at their house. The cabin is useable and decent but definitely not new and fresh
MORGAN F. Mar 2020
This place allowed us to have a roof over our heads, but sadly the cleanliness was an issue and the pictures online make it look better than what it is. Spider webs in every room and a ball of hair lying on the bathroom floor when we first walked in so it made us wonder 1) if they dusted swept and mopped and 2) why we payed so much money for them to clean the place if we had to do that ourselves anyways? Its a cheap construction, so, not surprisingly, there was a mouse problem - droppings all over the kitchen - on the floor, in cabinets and drawers. So that left a bad taste in our mouth and needless to say, we kept our shoes on indoors. I called Vacasa and Susan was sweet and apologetic about what we walked into but the only thing she could do was to send the housekeeper out to clean while we were there. It wasn’t worth the hassle in our opinion because that would have been even more of an inconvenience to watch someone clean the place where you are trying to relax. So we declined the offer and she said she would have the manager call and we have yet to hear from him/her. It seems that the money is more important than the quality in this case. We wish we would have stayed somewhere else.
Manager response:
Thank you for sharing your feedback, Morgan. We apologize for the issues that occurred during your stay. We appreciate you reaching out to our management team, and we are happy to report that while common within this woodsy area, the mouse problem has been resolved. In addition, we have done follow-up training with our housekeeping team on cleaning and preparing the home for our guests, and we hope to have another chance to impress you in the future!
alberto f. Jan 2020
Everything is to be in love with house clean,gorgeous there was no gas for the bbq and the door for the water heater was down not in place but other than that. I am 100 % looking for my next stay there i feel like home. Safe, a beautiful view and really quiet.😍😍😍🥰
carlos a c. Dec 2019
We expend wonderful days the kids enjoy the hose , nice espace in and out side .
Charles B. Nov 2019
We really enjoyed our stay at Our Place. The cabin was very clean. The beds were very comfortable. The HVAC system and the kitchen appliances worked well. The cabin had an excellent view. The cabin location was far from any noise or traffic.
There are some things that could be improved. The directions to the cabin were not clear. When we arrived at the address, we found an empty field. After some exploration we discovered that the gravel road that looked like a driveway was actually the access road that led to the cabin far up on the hill.
The code provided to us did not work on the lockbox. When we called Vacasa, the person who answered the phone did not know what was wrong at first. She suggested I look for another lockbox. I checked the door and found a cipher lock. The code seemed to work on the cipher lock, but it was very difficult to operate the door lock.
The gas log fireplace did not work. We called Vacasa to report this. We were told that a maintenance person would be sent out to fix it. No one came to fix it.
The cabin did not have sufficient lighting in the kitchen and den. The light over the kitchen sink did not work. We took a lamp from the master bedroom so we could read and work at the kitchen table.
These were all minor issues. We really enjoyed our stay and would be willing to stay there again. We would recommend to our friends that they use Vacasa when seeking a cabin rental.
Manager response:
Hi, Charles! We are so glad you enjoyed your stay and apologize for the inconveniences you encountered. We have double-checked the directions to ensure accuracy in finding the home, we are looking into brighter bulbs, and we are getting the propane filled as soon as possible. We do hope to see you again!
Sheri H. Nov 2019
The front porch is the high light. It has plenty of room, rockers, a swing, and a little table, making it the perfect place for your morning coffee. The beds were really comfortable and the home was clean. There was plenty of towels and pillows galore! The sound of the rain on the tin roof was wonderful and very relaxing. We did run into a few problems. Finding it was a little troublesome. You have to drive through someone’s yard, up a two rut gravel road, past a gate, and just when you think you are trespassing and about to get shot, you have arrived. It is all about location though, and this is a great location. Just what I was looking for, far enough away from town to be private, but close enough I didn’t have to drive too far to do stuff. We had trouble opening the front door as the deadbolt did not match up with the striker plate. We could not lock it from the outside at all and locking it from the inside was tricky too. We exited through the side door and kept our fingers crossed we could get it open when came back. Upon walking through we saw several of the closet doors were not on the hinges, so be careful they don’t fall on you. After several attempts to light the fireplace, without success, I called and found out they had not filled up the gas tank. There was also no gas for the grill. During a storm it sounded like the tin was coming off the roof. Shortly after we noticed the roof was leaking. All that being said, I did report it to management and our stay was peaceful, relaxing, and enjoyable. I noticed other reviews have said they were not able to reach management. I had no trouble and called them more than once.
Manager response:
Thank you for taking the time to share your review with us. If guests follow the GPS coordinates, they should arrive at the home with no problem. The propane tank has been refilled, and we were unable to find any issues with the door. We hope to see you again!
Dustin C. Oct 2019
Our small family loved our time in this cabin. It was very well maintained and perfect for the peace and quiet we needed. It was a little hard to find simply because we arrived at midnight but we very much enjoyed our stay.