USA Tennessee The Preserve Resort - Pigeon Forge Sevierville Listing #29951

The Preserve Resort: A View is Forever - Sevierville, TN

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40 reviews
Max. occupancy: 8 2 King Bed, 1 Queen Bed, 1 Sofa Bed 2 bedrooms  plus loft 2 bathrooms No pets 
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Mountaintop cabin w/ private hot tub, shared pool & gorgeous views

Take in unobstructed mountain views from the living room's floor-to-ceiling windows and the private hot tub on the back deck when you retreat to this lovely log home in Sevierville. Recently updated and redecorated, this mountain cabin offers a game room with foosball and pool, four flatscreen TVs (with a cable sports package), and community amenities that include a seasonal outdoor pool and pavilion, a fitness center, and a sauna.


What’s nearby:
This home is located 14 miles southwest of downtown Pigeon Forge, which is home to fun-filled dinner shows, Dolly Parton's Stampede, and the Smoky Mountain Opry. Spend a day on the rides at Dollywood (17 miles northeast), or head into downtown Gatlinburg (20 miles east) to visit Ripley’s Aquarium of the Smokies, Ripley's Believe It or Not!, and countless other family-friendly attractions. The entrance to Great Smoky Mountains National Park is only six miles south, so you can easily take scenic drives to Cades Cove or cast a line in 2,900 miles of fishing streams.

Things to know:
The queen sleeper sofa is on the main level

This property is managed by Vacasa Tennessee LLC.

You must be 21 years or older to rent this property.


Common areas

Game room



Washer/dryer : Private

Heating & cooling

Central AC


Partial AC

House rules

Meeting and events allowed

Wedding venue

Kitchen & dining






Mountain view





DVD player

Wireless router

Blu-Ray player

Nearby activities & attractions

Downhill Skiing

Golf nearby

On-site activities

Hot tub : Private

Pool : Shared

Pool table : Private

Sauna : Shared

Foosball table



40 reviews

Jason C. Sep 2022
Great place but needs a little attention. The microwave door was shattered and laying on the bar when we walked in and the washing machine did not work which was a huge inconvenience with six guests and only 6 towels and 4 wash cloths. Disappointed with Vacasa customer service on this stay.
Manager response:
Thank you for taking the time to leave a review, Jason, it is a pleasure to hear you enjoyed the great views during your visit! We sincerely apologize for the issues you experienced during your stay. We appreciate you for bringing some items to our attention that may need some TLC. We have forwarded your feedback to the local staff so they can work to improve the condo for future guests. Please know that our guest services team is available 24 hours a day to assist should any concerns arise during your visit. We hope the compensation you received alleviated some of the disappointment you experienced. We hope you choose to stay with us again!
RIYA R. Sep 2022
I loved the place. It had amazing view and interiors and everything. The only thing is they didn’t provide us basic supplies like coffee or cream even not enough supplies for bathrooms. They have microwave but but door was broken. Even water was dropping in bottom bedroom at night and when we checked no one was using bathroom or anything but still water was dripping from ceiling.
Manager response:
Hi, Riya, thank you for your review, we appreciate you taking the time to provide us with your valuable feedback. To clarify, we provide our guests with a starter kit of supplies. This includes cleaning supplies, toiletries, and paper products. Once these supplies run out it is the responsibility of our guests to provide any additional supplies throughout the remainder of their stay. Supplies are restocked before each guest. We also do not supply any food items in the home. Since your visit we have also replaced the microwave and will continue to ensure the home is guest ready. We hope to have a chance to hot you again in the future!
Frances C. Jul 2022
This home was beautiful and clean. The view is amazing. Loved the hot tub, pool table, and foosball. Owners are very friendly and quick to respond when needed.
Ahmed A. May 2022
The cabin was very well serviced which we really enjoyed. Nice and comfortable for a family of 5 with many things to do, we really enjoyed the game room & hot tub.

Checking in was simple, we got sent a code for the door which we used upon arrival to access the cabin.

Bedrooms were very comfortable, the sofa bed however was not great but we managed for a couple days.

The cabin is located within the Preserve Resort with many neighboring cabins nearby which for a first time booking a cabin we enjoyed knowing we aren't the only people in the area.

Getting to the resort is easy and the views from the cabin were wonderful.

Would definitely recommend.
Karen A. May 2022
The house was very clean with beautiful views, great location and very quiet even though it was in a neighborhood. Would definitely book this home again.
Benjamin C. Apr 2022
Overall this is a nice cabin rental. It was very clean upon arrival. With the exception of the washing machine not operating as designed everything worked as it should.
Manager response:
Hi Benjamin! It was a pleasure hosting you and your family. We are very sorry if the washing machine malfunctioned during your visit. We will notify our team for immediate repair. We hope to host you again!
Catherine C. Mar 2022
We wished we would have extended our stay at this cabin! It had plenty of space and the most gorgeous view! It was well stocked with towels, kitchen appliances, etc… It was quite a drive high up in the mountains but so worth it ! We’ll be back !!
Kristine P. Jan 2022
This was one of the prettiest cabins we have ever stayed in. The 3 picture windows were giving us a breathtaking view all day long. The cabin is well stocked and very very clean which is a triple plus. We are so glad to have found this cabin and we will be back.
Beth F. Jan 2022
Had a wonderful time.
Chandni P. Nov 2021
This Cabin had all I needed: Awesome view, game room, hot tub and lots of natural light
Laurie C. Oct 2021
The cabin was perfect for us. Very clean and had a wonderful view.
Jason F. Sep 2021
The view from the front room out the 3 large windows is just breath taking. I really enjoyed watching the sun rise over the mountain tops. This cabin is towards the very top of a mountain, but the drive up wasn't to bad. But the way it sits, lets you take in the sunrise at a perfect angle. We even got to see a baby bear on our first day. The parking is on an incline. Overall the cabin was absolutely amazing. We didn't spend to much time in it. We read through the guestbook, there wasn't a pen for us to write in it though, so sadly we didn't get to leave our mark in it. But it's got 3 beds and is big enough for a small family.

There were a couple of "cons" about it, although none of them took away from our vacation or disappoint us what so ever.

The mattress need to be updated. We didn't sleep in the loft bed, but the main floor mattress on the one side is completed dented down so it feels like your rolling off of it. The downstairs bed was better. The central air downstairs had apparently quit working sometime in the summer, so they've put 2 small window ac units in, coupled with the ceiling fans it stayed pretty cool down there. We actually turned the ac units off for the night.

The hot tub was out of order due to a water shortage issue in the perserve.

The bathtub downstairs is gigantic! Plenty of room in it. The problem with it was that the jets don't work. I tried pushing the button down numerous times and they never turned on. Was probably the most disappointing thing during our trip. The downstairs shower worked very well.

Overall I highly recommend this cabin. It was one of the cheaper priced cabins, and if you want a cabin with a view this is the one for you!! Also they do now have 2 big red rocking chairs on the deck downstairs. Although the view is much better from the living room, as there are some trees in the way downstairs.

Also the pool table could be replaced. A lot of the felt on it is coming off.

I would rent this cabin again for sure, and it's going on my favorites list.
Manager response:
Thank you for your thoughtful feedback, Jason! We are pleased to read that you enjoyed the home. The window units have been removed from the property and the ac is working. We regret that the bed was not suitable for your party and appreciate this feedback as an area to improve upon in the future. We will be sure to pass your comments about the bathtub jets along to our local manager who will work with our homeowner to make necessary upgrades. We look forward to hosting you again!
Lisa V. Sep 2021
Very clean. Couldn’t use hot tub or even take a bath, only shower due to “water conservation”. Oven doesn’t work, but it was to late to call after we found it out.
Manager response:
Hi, Lisa! We are sorry to read about your disappointment with the hot tub. We have permission to begin filling the hot tub again and will ensure our team is following proper cleaning and maintenance guidelines. Maintenance is inspecting and addressing the oven. Thank you!
Kenneth L. Jul 2021
We loved being with family. We were very disappointed in this cabin. Arrived to find the temperature at 78 degrees on a 90 degree day. It took 12 hours to bring the temperature down to a comfortable level and two conversations with Vacasa staff. The website describes central air conditioning but hides in the pictures the two window units on the lower level that are "framed" with cardboard and duct tape. Wish I could post pics. The cardboard had worn leaving gaps for air to get out and bugs to get in. THERE IS NO INTERIOR LATCH ON THE MAIN DOOR AND VERY EASY FOR ANY YOUNG CHILD TO GO RIGHT OUT. It will likely take a tragic incident and lawsuit to get a $20 deadbolt or chain installed. Our cost during July 2021 was $500 a night with all fees and taxes included.....not a great value for the issues we encountered and wear and tear this cabin is showing.
Manager response:
Hi, Kenneth! We apologize the air conditioning was out of order; we were happy to address it during your visit. There is a Kaba lock, which is a deadbolt, on the front door. Thank you!
Sarah S. Jul 2021
Wonderful views loved the place. We would definitely stay there again.
Kyle S. Jun 2021
The cabin had great views and was in a beautiful area but the cabin was lacking in maintenance from the central air being broken to the dining room chairs being ripped up and 1 almost broken and a loose toilet seat, the Foosball table was broken and only had 1 pool stick. I think for the money spent on this cabin these things should be addressed prior to renting them out.
Manager response:
We are thankful for your review, Kyle, and apologize we missed the mark on some things. The air conditioner was replaced during your stay and is brand new, working beautifully. The toilet seats have been replaced and pool sticks restocked. We hope to see you again!
Christopher B. May 2021
The view was amazing. We loved that we caught the Flower Blood Moon last night. Enjoyed just about every bit of our stay.

The bulb in the lamp by the TV on the main floor is out.

It'd would've been cool if there was a TV in the upper floor.

There are exposed carpet staples where it meets the bathroom on the lower level. I got poked 3 times before I learned my lesson, but it's fine lol.

A couple of the mattresses are pretty worn in and it shows.

Not sure if the cabin was missing a charcoal bucket for hot ash, but other cabins had one.

The AC in the lower floor struggles to cool the space and 3 out 4 pool sticks are warped and seemed to need some detailing.

I gave yall a 5 star because it was an amazing time. We had a blast and made some great food each night. None of the things listed above affected our rating, I only wanted to point out a few things to improve the experience for future visitors. Thank you so much for opening up to your home and we will be coming back soon.
Anthony F. Mar 2021
The view really is exceptional! The hot tub was lovely. The beds were firm, but we slept really well on them. This is a really lovely home. Its kind of scary to drive to (because you have to up a mountain on mostly one-and-a-half lane roads) if you arent use to driving on mountains. But wow, this home will be top consideration for my future cabin trips!
Erica L. Jan 2021
Two friends and myself had a great time at this beautiful place. The cabin was lovely and comfortable.The communication was great and informative. Easy to get into with lock code. WiFi was great. The view is truly amazing! The place was stocked with towels and cookware which we loved. Nicely decorated.

I gave it a 4 because it can use some normal upgrades...

Overall we enjoyed our stay and would definitely return and/or recommend.
Amanda B. Dec 2020
Cabin was deep cleaned,l was comfortable there. Beds were very good. Saw a bear walking in resort. Very exciting!! Great trip. Plan to visit again. Oh, great price for, A View is forever cabin, super view!!!
Sandra S. Dec 2020
Would stay here again, I called with a few issues, staff was friendly and helpful. Everything was in working order, easy to use and cabin is well stocked. Thank You staff at Vacasa.
Karina R. Nov 2020
I loved the cabin, its beautiful view and it is very well equipped, we even noted that the jacuzzi was a bit dirty and we called the office and they immediately sent maintenance and cleaned it so they have very good service
Manager response:
Hi, Karina! Thanks for reaching out. We appreciate you bringing this to our attention and apologize for any inconvenience. We hope that the prompt assistance provided made up for the inconvenience and that the remainder of your stay had been pleasant!
Melitsa V. Oct 2020
Cabin is perfect, cozy feel like home!
LISA E. Sep 2020
I left a lengthy review with all of my complains and Vacasa hasn't even published it. No wonder the cabin only has a handful of reviews for it. They don't publish the bad ones.
Biggest issues - ice maker does not work and the washing machine doesn't work. The maintenance people vaguely respond but can't actually fix it.
Manager response:
Hi Lisa. Thank you for your review. We're sorry to hear that your stay with us was less than spectacular. We have passed these comments onto our local staff and homeowners so that we can get these issues addressed. We do hope that we have another chance in the future to impress you.
Dennis V. Aug 2020
The views were great and the cabin layout allows lots of privacy.
Candace M. Aug 2020
The view was absolutely gorgeous. Cabin was nice.
Veronica G. Jul 2020
A View Is Forever cabin is nicely decorated, spacious and clean when we arrived. The view out of the living room widows is gorgeous. We enjoyed the hot tub and the back porch. Loved sitting out there with some drinks at night seeing the stars and hearing the nature sounds. The one complaint about the cabin was the foosball table. It needs to be fixed. You cannot play a proper game as one of the handles is missing and some of the plastic player pieces spin freely. I was looking forward to playing that with our kids. The cabin is roughly 45 minutes from Gaitlinburg. So if you want to be close to that area, I would look for something else. The roads around the cabins are windy and narrow. A few times our family felt car sick navigating those roads. The cabins are one right after the other and are situated on a slope of a mountain. If you are looking for a flat place for your children to run, this is not the place. The front of the cabin is sloped asphalt and the back is a decline covered with trees.
I would recommend bringing or buying everything you need food wise. There is nothing there for you to use like aluminum foil etc. You will need charcoal for the grill that is located on the asphalt right by the door of the cabin. We used the small community pool. It was a nice option. All in all the cabin was nice and the community was well kept. Would I go back...probably not because of the location.
Melody G. Jul 2020
The view, the drive up, the hot tub
Mohammad A. Jul 2020
Our stay was very disappointing, we were not able to use any of the comunity facilities because owner did not pay HOA fees and your company did not inform us of this prior to collecting our money. When we arrived the cabin was full of dust which caused my son to have breathing difficulties.
Manager response:
Thank you for staying with us, Mohammad. We apologize you were unhappy with your stay. The property manager will be addressing any dust issues and speak with the owner about the amenities. We do hope to have a chance to impress you in the future!
michael y. Jun 2020
Loved the view, and had a bear visit two days in a row have to get up about 6 am if you want to see him though.
lisa K. Jun 2020
We loved are time here & would book this cabin again.
Charmane G. May 2020
This place was a great place for us to stay. Lots of room and feels private.
Stephen R. Feb 2020
Easy access to cabin and close enough to activities while still having that mountain get away feel
Blair A. Nov 2019
I had no problems during my stay. The cabin was beautiful.
Thomas M. Jul 2019
Awesome cabin with spectacular views. Very Peaceful.