USA Tennessee Dollywood - Pigeon Forge, TN Pigeon Forge Listing #30134

Wild Briar Resort: Mountain Splash Lodge - Pigeon Forge, TN

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34 reviews
Max. occupancy: 60 10 King Bed, 9 Queen Bed, 11 Futon 13 bedrooms 13 bathrooms No pets 
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Pro housekeepers clean thoroughly and provide fresh linens before every stay.

Local support

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Self-service

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Large cabin w/private indoor pool, hot tub, theater & shared outdoor pool

A spectacular and large cabin with one-of-a-kind amenities awaits you and your family! Mountain Splash Lodge offers its guests a private indoor pool with unbeatable mountain and forest views, a theater room with several, comfortable sofas, multiple table games such as a pool table and a foosball table, and amazing views of the National Park provided from oversized picture windows and multiple decks. The kitchen features commercial stainless steel appliances and granite countertops that will surely help you channel your inner chef and prepare the most delicious and memorable meals for the entire group. One king bedroom is wheelchair friendly, with a private attached bathroom. Gather with your group around the fireplace and cozy up on the comfortable sofas as you plan tomorrow's adventures or watch your favorite sit-com or movie on the flatscreen TV. Your lovely group shouldn't have a problem dining in considering that there are not one, but four dining tables with enough space for everyone! Tired after spending the afternoon playing pool or foosball matches or spending the day at Dollywood? Your private hot tub is here to save the day! Your muscles will be grateful.

What’s nearby:
Head out seven miles to Dollywood to spend the day and play at Dollywood’s Splash Country or pay a visit to the Cashing Rainbows Museum. Catch a dinner show with Dolly Parton’s Stampede just five miles away, guaranteed to be the most fun place to eat in the Smokies. Take a hike in the Great Smoky National Park and explore what nature has to offer. Pack a picnic, maybe see a little of the wildlife and make some mountain memories.

Things to know:
Free WiFi
Full kitchen and kitchenette
Seasonal community pool and private pool
Queen sleeper sofa in the game room

Cancellation for this cabin must be 60 days prior to arrival.

You must be 25 years or older to rent this property.

AMENITIES

Common areas

Game room

Features

Iron

Washer/dryer : Private

Heating & cooling

Central AC

Fireplace

Partial AC

House rules

Meeting and events allowed

Kitchen & dining

Dishwasher

Fridge

Microwave

Stove

Location

Mountain view

Media

Internet

TV

Cable

DVD player

Wireless router

Blu-Ray player

Nearby activities & attractions

Downhill Skiing

Golf nearby

On-site activities

Hot tub : Private

Pool : Private

Indoor pool

Pool table : Private

Outdoor

Deck

Safety & accessibility

Limited mobility access

34 reviews

Sandra A. Aug 2022
Kids enjoyed pool n everyone had their own room. They enjoyed the hot tub and scenery. Vacasa accommodated us so much!! Brought us a coffee pot that we needed as the one there was broken..they didnt know that I am sure..thank you again!!!!
Glenda R. Apr 2022
Wanted an opportunity to visit with family u see the same roof to allow the younger generation to play with each other and to spend time with the older generation. This house allowed us to accomplish our goal. We played together, cooked together and enjoyed each other, with plenty of space and amenities. This would not have been accomplished at one of the many hotel chains. Thanks Vacasa for making this dream a reality.
Tiffany S. Jan 2022
Great place for large group gathering. Kitchen was well stocked and place was very clean.
LaDaria H. Dec 2021
We loved that there was enough space for everyone but the numerous problem we had during our stay outweighed any good we had. There was a problem with the TVs from day 1 & issue was never resolved, there was an issue with the plumbing, the pool was leaking in the theater room on the lower level, not 1 time was the trash emptied so we had a kitchen full of trash the entire time, the refrigerator beeped for 2 whole days & I had to constantly call about it!! The rooms were not clean neither were the bathrooms! I do not recommend this stay for anyone unless the owner or vacasa goes through this cabin & make some major improvements!! And I'm still waiting for a manager to get back with me on refunding us some of our money back because it just wasn't right we had to put up with these issues for 4 days.
Manager response:
Thank you for sharing your feedback with us, LaDaria! We are sorry for the disappointment and apologize that you encountered these issues. Please know that this is not commonplace, and we thank you for calling in order for local staff to promptly resolve these issues.
eric m. Nov 2021
It was conveniently located - beds were comfortable - but for the amount of money that we paid it was disappointing. In a place that ends up costing a little over $4000 per night - I do expect the best. Indoor pool - couldnt use because the heat wasn't turned on! Major disappointment - no different from an outdoor pool when its 30 degrees outside. Hot tube wasnt clean - 5/6 pool sticks broke - didnt want to use the Theater Room - seats worn out plus no regular tv/dish - no remotes in each room - no arcade games at all - kitchen faucet was a fight to turn off. No games - no pool - no hot tube - a simple hotel room would have been just as nice! Vacasa - did answer the phone and the young lady that I spoke with on Thanksgiving was extremely nice and helpful. I have yet to have a call from Vacasa regarding my frustration. We even uploaded pictures to the website
Jeff M. Nov 2021
We loved our stay, the house was amazing and just what we needed. The community was easy to find and hear everything. The views were spectacular.
Debbie G. Nov 2021
Cabin completely exceeded my expectations. Will definitely be back
Paul M. Jun 2021
Nice size rooms
Ami L. May 2021
Just the amount of space needed for a large group!
KIRSTIN G. May 2021
The lodge was not cleaned despite waiting an additional hour and a half to check in. A text would have been helpful in this situation to avoid 30 people collecting before it was ready. It was clear that the cleaning issues were not just isolated to this one time. Some of the areas were not touched in a long long time.

The floors blackened your feet and socks very quickly. Some of the showers were not cleaned at all and all needed new curtain liners. One shower had a hole in the wall. A couple beds had food crumbs and M&M's in it. Along with a good amount of items left under the bed like stocks, hair ties, makeup brushes, etc. The couches and futons we're very dirty as well. The hot tub is in desperate need of a drain, scrub, and new filter. They also need to clean the trash that has fallen over the porch rail.

There are many small things that need to be addressed including: a broken shelf in the fridge, a burner on the stove not working properly, some lamps not working, remotes with no batteries, pool lights not working properly, broken pool stick and missing balls, 2 of 3 can openers not working, some futons remain in the bed position due to being broken.

The upside was, this was a beautiful lodge with a great layout and amazing views. The views would be improved by addressing a couple large trees off the back porch. The lodge is conveniently located within a short drive to many great places like Dollywood, downtown Pigeon Forge, The Island, and Gatlinburg.
Manager response:
Hi Kirstin,We are sorry to have been unable to provide you with a pleasant and relaxing vacation experience. We strive to maintain a standard of excellence in home cleanliness and upkeep for the comfort of our guests in addition to being readily available to assist in addressing any questions or concerns that might arise. We appreciate the opportunity to address any outlying concerns with our local team to ensure our service standards are being thoroughly met.
Charise D. Apr 2021
Good location close to both Gatlinburg and Pigeon Forge, house has 13 bedrooms and bathrooms all very nice , about 4 bathrooms had very little pressure in the showers, indoor pool was small and only at 80 degrees still a bit chilly for the kids , hot tub was foaming with a bad smell seemed liked the chemicals were wrong . Kitchen is well stocked , parking was good for all your guests and views were very nice. The community pool wasn’t open but very small as well .we had 18 people with plenty of extra bedrooms , 60 to me would be way too much not enough living space for everyone. There was also a very loud transformer outside the house that was humming very loudly the whole time so if you had the windows open you couldn’t sleep.
Manager response:
Hi, Charise! We appreciate you taking the time to leave your review after your stay at Mountain Splash Lodge. Water pressure will be low if multiple showers are being used at the same time. The hot tub has been dumped and cleaned and will naturally foam when the jets are running. Thank you!
Kandi W. Mar 2021
The cabin was nice and had plenty of room for our large group of adults, kids, and teens. Each group had plenty of room to spread out. The personal bathrooms for each room was nice. Seeing the large dining room full of all of your kiddos, friends, and family was worth it all. Great trip and great memories!
Heather M. Mar 2021
This property was more than we could have asked for in a cabin rental. Our group of 18 had more than enough space. We hardly knew that many of us were there! The pool, hot tub, and theater room were hits for the adults and kids alike. There is more than enough of everything to prepare large meals and have everyone gathered in the kitchen and dining areas as you do so. Plus, the tables provided a great amount of space for family game nights! Please do not hesitate in booking this property! You will not be disappointed! The view from the pool seats is worth the booking :)
Javier C. Feb 2021
This was an amazing stay, it had everything you need for a fun, relaxing getaway and the view was amazing. I would definitely stay again.
Julie D. Jan 2021
Home was exactly as expected based on VACASA description. Was perfect fit for our annual strategic planning/team building meeting for our business! We had 15 adults and each was accommodated with their own bedroom and bathroom! Layout of home was perfect for this meeting, and accommodations were great!
Shameica G. Dec 2020
The view was amazing and the kids loved the indoor pool!
TiA T. Oct 2020
This cabin was perfect for my family. It had everything we needed. It was in a very convenient but private location. My grandchildren has a ball in the pool.
Karen W. Oct 2020
Everything was great, had a few minor hiccups but they came out and took care of things really quickly. Internet connection could have been better but it was a lot of us.
Utivya J. Oct 2020
We all really enjoyed this cabin. However, when we arrived there was trash already in the outside trash cans! So by day number 2, with 20 people in the cabin, trash was ridiculous. I called 3 times to request trash pick up and was told every time that someone would be there. No one ever came period. We started piling trash bags up by the kitchen window. Check out day, we literally had gnats in the cabin. Thank God we were leaving. Other than that, everything wouldve been perfect.
Manager response:
Hi Utivya, Thank you for sharing your feedback. We are glad you enjoyed your stay in this cabin! We appreciate you letting us know there is room for improvement regarding trash pick up and disposal. We will take them into consideration for future guests. We hope to have another chance to impress you in the future!
Toya J. Sep 2020
Me and my family come to these cabins yearly we rented the one right next door a year ago.. This cabin had so many issues and the staff taking the calls and to resolve the problems werent very helpful. We had a child hurt on a futon the was broken the day we arrived!! the remote didnt have batteries and the cable said no signal on televisons once we prurchased batteries. No broom was in the property.Water leaked from the ceiling in the theater so we were unable to watch movies. The pool water was murky and no one ever came to address that issue. I would not recommend this property!!!
Manager response:
Thank you for staying with us! We are sorry to hear the home had some items that needed additional attention. Our team was able to come out to the home and address these issues during your stay, and ensured that future guests will not encounter these problems. We sincerely apologize for any injury sustained, and we are sorry for any frustration this may have caused. The pool has been cleaned, the TV has been repaired, and the futon has been repaired as well. We appreciate your feedback, and we hope to have the chance to impress you in the future!
Jennifer W. Jul 2020
Views were amazing. Lots of space in the house.
Shannon A. Jul 2020
The indoor pool and the quietness is what I needed to get away!! We will be back!
Wildwood Baptist Church W. Feb 2020
Great rooms and pool. Good size kitchen but if your cooking be ready to find the breaker box cause your gonna flip a breaker. Would definitely rent again
Eloise M. Aug 2019
The house is really nice and we really enjoy coming to the area for vacation. However, the house need a few upgrades.
Manager response:
We're very sorry for the inconvenience during your stay. This issue occurred under a previous management company. Our local teams are working with that company to learn from feedback and fix any issues. We just started managing this unit and would love for you to try staying with Vacasa in the future to experience our world class service.
Jasper P. Jul 2019
Accommodations was excellent and the reservation specialist was great to work with (Amanda was her name)
Tom And Pauline D. Jul 2018
few items missing when we arrived. hangers, game item. Very noisy to sleep if anyone is away. Sound between floors very bad. Heavy rain caused some leaking through the vents , and off the roof so hard we needed to move a car late one night. Came through the vents as well. overall a great trip!
Manager response:
We're very sorry for the inconvenience during your stay. This issue occurred under a previous management company. Our local teams are working with that company to learn from feedback and fix any issues. We just started managing this unit and would love for you to try staying with Vacasa in the future to experience our world class service.
B. Jul 2018
The booking process was easy, the agent Amanda was so helpful and responsive! As the dates approached the the communication was frequent and there was an app as well to track updates. We had contacts for the week as issues arised.
Jennfier G. Jun 2018
Easy access, great location and spacious
Timothy B. Apr 2018
Beautiful View & Great Home! Kids loved it as well!
TALIB S. Feb 2018
Check-in went smoothly and the house was very nice.
O. Feb 2018
It was great and everyone was very hepful