USA Alabama Alabama Gulf Coast Gulf Shores Listing #65777

Crystal Tower 1904 - Gulf Shores, AL

Take a Virtual Tour
19 reviews
Max. occupancy: 6 1 King Bed, 1 Queen Bed, 1 Sofa Bed 2 bedrooms 2 bathrooms No pets 
Address provided after booking

Worry-free booking

Enjoy peace of mind with simple cancellation and optional travel insurance. Learn more >

Expert cleaning

Pro housekeepers clean thoroughly and provide fresh linens before every stay.

Local support

Count on 24/7 guest care and local teams everywhere we operate.

Self-service

Smart locks or lockboxes at many homes offer smooth, contactless check-in.

Gulf & Beachfront Condo w/Shared Pool, Hot Tub, Sauna, Lazy River, & Balcony

As you exit left from one of the three elevators, your condo is just steps away. The view of the ocean is breathtaking from the 19th floor. It almost feels and looks as though you are on the beach side!

The condo-side amenities (indoor pool, outdoor pool, hot tub, and gym) are all located on the lobby level for ease of access.

The skywalk, accessible from the second floor, leads to stairs or the elevator and beachside amenities such as a larger pool and hot tub, as well as a lazy river and a dedicated area for smokers. There is also a boardwalk to the beach with stairs at the end.

From October 2022 through May 2023, the building exterior will be undergoing renovations to repair and re-coat the elevator tower walls, the north walls and ceilings, the east wall, and the north indoor pool and parapet wall exteriors. During this time, parking and building entrances will be rerouted as needed.

City/town permit number: RL18-000232

You must be 25 years or older to rent this property.

AMENITIES

Common areas

Gym/fitness room

Features

Iron

Washer/dryer : Private

Heating & cooling

Central AC

Partial AC

Kitchen & dining

Dishwasher

Fridge

Microwave

Stove

Location

Ocean view

Water view

Beach access

Gulf view

Media

Internet

TV

Cable

On-site activities

Hot tub : Shared

Pool : Shared

Indoor pool

Sauna : Shared

Lazy River

Outdoor

Balcony

Parking & access

Elevator

Paid parking only

Theme

Snowbird-friendly

19 reviews

Tonya P. Oct 2022
Beautiful view and comfortable condo. Had a great time!
Jon S. Sep 2022
Great place with a great view
kayla w. Sep 2022
I love crystal towers, this is a new room I stayed in and it was pretty nice the cleaning could have been better! But it’s such an amazing location to everything. We stay here every year!
Manager response:
Thank you for sharing your feedback, Kayla! We are glad to hear that overall you enjoyed your stay. We apologize if the cleanliness of the home left something to be desired, and we will follow-up with our housekeeping team to see that future cleans are completed to our standards. We hope to have another chance to host you!
Tommy S. Sep 2022
We really enjoyed our stay. It’s a great location, great view of the beach and pools, great amenities, and a great condo. But whoever was in charge of changing the entry code to the condo must have messed up because the day we arrived we showed up with all of our bags and cold food and our 2 year old and we were locked out of our condo for 30 minutes because the code was wrong. We called and they told us to go get the master key and it was missing from their lock box. Then they tried to reset the code 3 times over the phone before we FINALLY got a code to work. At that point we were hot and extremely irritated. 20 minutes after we were finally in the condo we got a text from Vacasa asking 1 out of 5 how was our cleaning? Everything looked fairly clean so we gave them 5 stars. That night when we went to go take a shower there was hair on every towel and hair in the shower in both bathrooms. After all that it was a great stay then morning of checkout the cleaning lady walked straight into our condo an hour before checkout without knocking. Maybe this is why people were warning us not to use Vacasa.
Manager response:
Hello Tommy, thank you for your feedback. While we are happy you were able to enjoy the views at this property, we are deeply saddened to hear of your experience. We apologize for the inordinate wait times you experienced upon arrival and for the frustration caused by the incorrect access information provided. This has since been updated internally and should not pose further issues. We are disappointed to hear that we dropped the ball this time, as this is not the high standard of guest satisfaction and cleanliness that we hold ourselves to. We will be sure to follow up with the appropriate parties regarding your experience and hope to have the opportunity to better impress you in the future.
Christopher J. Aug 2022
A great experience overall. Clean and convenient.
Tammy S. Jun 2022
This property is located across the road from the pool and beach and is attached by a covered enclosed walkway. The view of the beach and ocean from the large balcony is awesome.
Elevator to top floors is an issue at peak times. Only 2 of the three elevators were working.
There were plenty of pots/pans and dishes but not very many silverware. Dishes in cabinet were put up wet. Bowls had water in them. Extra Bed linens in closet were stuffed in top of closet and didn’t look like they had been washed. Light fixture over dining table did not work. Contacted vacasa rep and was told it would be fixed but still didn’t work properly.
When we arrived there were 2 towels in one bath snd none in the other. When we returned from dinner that night a trash bag of towels was sitting in the kitchen floor.
This condo served our purpose and the location was great as well as the view, but I feel like more care could have been taken to ensure everything was clean and in working order.
Manager response:
Hi Tammy! Thank you for taking the time to share your experience with us. We are pleased to hear you enjoyed the home's location and its view. We apologize that you encountered such inconvenient problems during your stay, and we hope that these inconveniences did not put a damper on your visit. We appreciate you notifying us and allowing our local team to address the matters at hand. Our staff is diligently working to improve the home for more enjoyable stays. Although we are sorry for any issues you encountered with the elevators, please note that they are not managed by our company. Additionally, our local management team has addressed the lack of utensils, the linens, and the handling of dishes with our housekeeping staff to ensure we can continue to deliver exemplary customer service to our guests. We appreciate you allowing us the opportunity to improve, and we hope to have the opportunity to impress you in the future!
Paula H. Apr 2022
The condo was not very clean mildew on the master bedroom shower head the carpet was not clean visibly dirty the shower curtains needs to be changed immediately stains on curtains
Manager response:
Thank you for your review, Paula. We sincerely apologize for the cleanliness concerns you encountered during your stay. Our condo has since been inspected and thoroughly cleaned. If there are any concerns or areas in need of additional attention, we hope to be notified so we can make sure any issues are addressed. We have passed your feedback along to our manager to address with our housekeeping team. We hope to have the opportunity to impress you in the future!
J Michelle W. Apr 2022
There was a shop vac in the master shower. We called and sent pics. They said the guy was coming to remove it at 0800 the next morning.....he never showed up. I got 50$ back.
Manager response:
We appreciate you choosing to stay with us. We sincerely apologize the HOA missed cleaning up after their repair work. We worked diligently to get the matter addressed as soon as we were aware. Hopefully you'll consider staying in the future for a more complete experience. Thank you!
. Aug 2021
I thoroughly enjoyed my stay especially since it was my birthday. Nice to have had all accommodations such as washer/dryer, full kitchen, 2 full bathrooms with plenty of towels, the cool air walkway over the street leading to the pool, the 3 pools with one for kiddies, the balcony over seeing ocean and pool with comfortable lounge chairs. Pools were easy to enter which lead to the beautiful beach. So glad to have been on 19 th floor since the view was perfect. It was so relaxing which is what tops it off. I would rate it 4 1/2 out of 5. This review was submitted while the home was managed by a different property management company.
. Jul 2021
Check-in/out has been streamlined since our last visit. Although our location was changed from beachside/beach view to beach view, we were pleased with the high up view and the alternate property. Great Anniversary Weekend!!! This review was submitted while the home was managed by a different property management company.
. Jun 2021
Very pretty inside, beds were comfortable, carpet is in the process of replacement its new in bedrooms and old in living room, tack strip was exposed. Incredible view, loved that the kitchen had a keurig and all easy to use appliances This review was submitted while the home was managed by a different property management company.
. Aug 2020
Right on the beach. Great options as far as pools. This review was submitted while the home was managed by a different property management company.
. Jul 2020
Loved the spacious balcony with plenty of seating provided! This review was submitted while the home was managed by a different property management company.
. Jul 2020
We enjoyed the multiple pools and indoor pool and two hot tubs. What I didn`t like that`s the master bedrooms toilet and tub/shower was extremely slow to drain. And the ice maker did not work so Ice had to be purchased you would think at this price for a week you would not have to paid for ice. This review was submitted while the home was managed by a different property management company.
. Sep 2019
This unit was refreshingly decorated, living room seating is ideal, giant tv in living room! Best experience I’ve had in a condo;) This review was submitted while the home was managed by a different property management company.
. Aug 2019
The large outdoor swimming pool with lazy river that had lights at night. This review was submitted while the home was managed by a different property management company.
. Jul 2019
we love the complex. our unit sucked This review was submitted while the home was managed by a different property management company.