The apartment itself is clean and comfortable, bit really impressed us most was the swift, efficient service by the local manager and Vacasa team in helping us extend our visit, aftrr i messed up on our stay dates. As for the location itself, families and couples alike will be thrilled that it is situated literally right on Carlsmith, arguably the most beautiful lagoon of all of Hilo’s beachparks, and you have the additional bonus of having an equally lovely view of the lagoon from your bedroom.
Hilo is its own town. Prior to staying in Kona, we decided to do 3 days here which I'm really glad that we did. When we looked for a condo, we wanted an AC AND a pool. This is next to impossible, so we chose the pool. We really liked having the pool but know that it closes relatively early. The condo is located super close to the park which has nice tide pools for little kids. The condo itself was nice and had fans in each room. Trust me when I say that my family tends to be lovers of AC, but they managed to survive. Just know there are no spices or anything of that sort in this condo. Also, the elevator and pool have one key, so it is hard if you have family who wants to be in different places at different times. It is far from downtown Hilo, so car transportation is needed.
For the management of this Condo, they knew that the light over the table was not working but didn't it fix it prior. Also, the bathroom vent was quite nasty. For the amount of fees that are charged for cleaning and administration as well as renting these things should have been done prior to our arrival. Just ways to improve.
the view is better than i thought, right on the water and you can hear the waves. walk right to the beach next door, just a few minutes from downtown Hilo, 45 minutes max to volcanos, loved it