During this time of uncertainty and change, we are committed to supporting all Vacasa homeowners. Find out how we're caring for your home, actions you can take, and ways to maximize future vacation rental revenue.
With Vacasa's Perfect Rate technology and broad marketing distribution, owners who switch to Vacasa earn 31% more in their first year.*
Vacasa's local employees are here to deliver the exceptional service that you, your home, and your guests deserve.
Owning a second home shouldn’t be your second job. Vacasa takes care of the details so you can enjoy your home.
When you choose Vacasa, you’ll benefit from our continual investment in revenue management—from building proprietary pricing tools to our dedicated analytics team monitoring performance in real time. That investment pays off. Today, homeowners who switch to Vacasa from another management company earn an average of 31% more in their first year.*
Get a custom estimate of how much your home could earn with our vacation rental income calculator.
We will build your listing with a 3D virtual tour and high-quality HD photography, carefully curated and ordered to meet the precise standards we've developed after analyzing the performance of thousands of rental listings. And with a 3D tour, guests will know exactly what they'll get when they book your home—leading to a better experience and a better review.
Your listing will be prominently featured everywhere guests are searching, like Airbnb, Vrbo, HomeAway, and Booking.com. And our digital marketing specialists ensure Vacasa homes are highly visible with targeted multi-channel campaigns across search engines, display advertising, social media, and email marketing.
When you sign with Vacasa, you benefit from our industry-leading pricing technology. Different days and different homes have different demand—and Vacasa's system prices them perfectly.
Informed by hundreds of factors such as weather, local events, and historic trends, your home’s rates dynamically update multiple times per day so it books for the best price—neither underpriced too early nor overpriced until it’s too late.
All the while, our data scientists work behind the scenes, continually innovating and refining our platform.
Every Vacasa home is cared for by professional, trained housekeepers and a dedicated local property manager. And every Vacasa guest receives 24/7 support from our customer service team.
We also know that the cleanliness of your home is a top priority, both for guests and for you. Our enhanced housekeeping program, Vacasa Premium Clean, meets or exceeds CDC recommendations and aligns with guidance from hospitality industry experts. This program expands on our already thorough cleaning measures and increases the time spent cleaning and disinfecting your home—at no added cost to you or your guests.
Hiring, training, and supporting quality housekeepers is one of the most valuable services we offer to our homeowners. Our guests consistently rate our homes’ cleanliness as exceptional, thanks to our robust housekeeping program.
We attract and retain the most qualified housekeeping professionals by offering a living wage and great benefits. We train them thoroughly, with detailed cleaning checklists and regular inspections. And we support them with the tools they need to be effective—from cleaning supplies to our housekeeping app that guides them in the clean and ensures everything is completed on time and to our standards.
We obsess over delivering a seamless, stress-free vacation for your guests, from booking the right home to stocking the bathroom toiletries. And of course, we provide around-the-clock care from our local management and central support teams.
If your guests have questions, our Customer Experience team is available 24 hours a day, seven days a week, to answer all guest phone calls and emails. When needed, we’ll connect them directly with your home’s local manager—and we always have a backup contact available, just in case.
While most vacation home guests are respectful and responsible, protecting your home is our top priority. Our reservation system flags bookings with specific risk factors and assigns them to a specially trained customer service representative for review and follow-up. For certain reservations, we use an identity verification service to screen guests before they’re ever permitted to book a Vacasa home. And since we employ a robust local staff, we’re able to check on your property at a moment’s notice.
For extra protection, we’ve partnered with Assurant to offer $1 million in liability coverage and damage protection at an affordable nightly cost (so you only pay for nights your home is rented by Vacasa guests).
We want to be your vacation rental partner for years to come, but we believe in earning your long-term business—not locking you into an ironclad contract. You can cancel your Vacasa agreement at any time (we’ll just need to honor the existing reservations booked in your home).
Plus, enjoy your vacation home whenever you like. We don’t limit the number of nights you can use for your own vacations—and it’s easy to reserve your preferred dates in your online owner account. Your home will always be yours.
Vacasa offers property management and other real estate services directly through Vacasa LLC and through Vacasa LLC's licensed subsidiaries. Click here for more information about Vacasa's licensed real estate brokerage/property manager in your state. Vacasa’s licensed real estate brokerages/property managers include: Vacasa Alabama LLC; Vacasa Arizona LLC; Vacasa Florida LLC; Vacasa Louisiana L.L.C. (licensed in Louisiana); Vacasa Michigan LLC, 947-800-5979; Vacasa Nevada LLC; Vacasa New Hampshire LLC, P.O. Box 283, Conway NH 03818, Dave Grant, Broker of Record; Vacasa New Mexico LLC, 503-345-9399; Vacasa New York LLC, 888-433-0068, Susan E. Scanlon, Real Estate Broker; Vacasa North Carolina LLC; Vacasa Pennsylvania LLC; Vacasa Real Estate Corporation, California DRE #02105811, Joseph Czapkowicz, California DRE #01380722; Vacasa Real Estate LLC (licensed in Idaho, Oregon, and Utah); Vacasa Real Estate LLC (licensed in Tennessee, 615-671-9916); Vacasa Real Estate LLC (licensed in Washington, Robert Brush, Designated Broker); Vacasa South Carolina LLC; Vacasa Tennessee LLC; Vacasa Vacation Rentals of Hawaii LLC, 3350 Lower Honoapiilani Road, Suite 600, Lahaina, HI 96761; Vacasa Vacation Rentals of Montana LLC, Patrice Tompkins, Licensed Property Manager; Vacasa Virginia LLC; Vacasa Wisconsin LLC.
*Average increase in net revenue with Vacasa during the first year for owners who were eligible for, and chose to participate in, a Vacasa performance guarantee. Figures based on the average of first-year income guarantees that finished August 2018–August 2019.