Accessibility

We strive to provide individuals with disabilities with equal access to our products and services, including through an accessible website. If you have questions or comments, or if you encounter any difficulty in using this site, please email info@vacasa.com or call 1-800-544-0300.

Accessibility FAQ

On Vacasa.com, you can filter your search to see vacation rentals with step-free access, an accessible bathroom, and/or wide clearance. These options will appear in the search filters if you’re browsing homes in a market where one or more properties have those features.

A Vacasa property designated as having step-free access has no steps or stairs between the parking area and the entrance to the home, and none within the home interior.

An accessible bathroom has a roll-in shower or a bathtub with a bath chair. The bathroom also has grab rails.

In a Vacasa home with wide clearance, all doorways and passages (including the shower) are at least 32 inches wide.