Vacasa homeowner reviews and case studies

Thousands of homeowners partner with us to earn more from their vacation rentals and create exceptional guest experiences. See what’s possible when you invest in a vacation rental.

Featured case study

This vacation rental veteran switched to Vacasa, and it paid off

Austin, Texas

Diana knows what it takes to keep a successful vacation rental running—her partnership with Vacasa is not her first rodeo. Read her testimonial explaining how a specific partnership led to unparalleled success in Austin, Texas.

The exterior of an A-Frame cabin rental in Lake Tahoe, CA.


West Coast homeowners

Here's how we're helping vacation homeowners from the coastal communities of California to the boundless boroughs of Alaska and the Pacific Northwest.


How we helped this homeowner simplify the good life

Rockaway Beach, Oregon

"Having Vacasa manage [our home] for us has really given us the confidence to let it go... I just don’t have any worries. I could be 7 hours away and not have to think about anything."

—Danielle M., Vacasa homeowner on the Oregon Coast


East Coast homeowners

We're proud to partner with the following vacation rental owners experiencing success with our help on the East Coast in Cape Cod, Deep Creek, and beyond.

Featured East Coast Case Study

How one homeowner earned over $200,000—even in 2020

Ocean City, Maryland

“Vacasa’s revenue optimization system is second to none. The local team that looks after my properties is fantastic. They treat my homes as if they were their own, and their attention to detail is unmatched.”

—Patrick B., owner of three Vacasa homes on the mid-Atlantic coast


Emerald Coast homeowners

See how locally run full-service vacation rental management teams make running an investment property easier along Florida's Emerald Coast.


Real estate pro and homeowner knows an ideal partner when she sees one

Destin, Florida

Learn how an experienced real estate agent added multiple short-term rentals to her investment portfolio with the goal of making it a destination for long-lasting family memories to pass along from generation to generation.


Panama City Beach, Florida

Staying competitive in a travel market like Panama City Beach requires a local touch. See how we're going above in beyond in this prime vacation rental destination.

Vacasa homeowner Jon smiles while sitting and reading on the patio of his vacation home
Laketown Wharf 1931

Nights booked: 1,722
Total bookings: 454
Rental revenue: $294,745

The bedroom of a condo in Panama City Beach, Florida.
Laketown Wharf 1404

Nights booked: 1,209
Total bookings: 309
Rental revenue: $257,307

Panama City Beach vacation rental information
Restoration by the Sea

Nights booked: 414
Total bookings: 79
Rental revenue: $184,775


Gulf Coast homeowners

Discover how these folks elevated the guest experience by partnering with an experienced and local vacation management company on The Gulf Coast.


Park City, Utah

Read how local vacation rental management is vital to the success of the guest experience and delivering results to homeowners in ski markets like Park City, Utah.

Bear Hollow Village

Nights booked: 1,361
Total bookings: 293
Rental revenue: $540,265

Alpine Retreat

Nights booked: 630
Total bookings: 144
Rental revenue: $415,309

The exterior of a vacation home in Wimberley, Texas.

Featured Texas homeowner review

Achieving vacation rental management bliss in Central Texas

Nights booked: 1,167

Total bookings: 40

Rental revenue: $26,190

"I don't like financial surprises, and Scott works hard to ensure that doesn't happen. He's friendly and puts me at ease when I have concerns or questions."
—Theresa W., Wimberley, Texas homeowner


What our guests love

Read reviews by guests who stayed at the homes we featured as case studies to learn how we elevate the travel experience.

Vacasa property management FAQ

Put simply, Vacasa is the modern way to own a vacation home. We’re the leading vacation rental platform in North America, combining hospitality-driven services with innovative tech and marketing that drive impressive revenue for our tens of thousands of homeowners. Plus, our local teams in every region go above and beyond for guests and homeowners—from proactively replacing worn-out items to checking in after a big storm.

At Vacasa, we don’t advertise a specific management fee—because we don’t have one. We like to keep our management local. And we do that for our fee, too.

Your fee is determined by several factors, including your home’s location, number of bedrooms, and guest amenities. We think tailored rates are the fair approach. After all, why should you pay the same rate as a home 1,000 miles away?

Request a personalized quote and we’ll give you all the details.

Vacasa offers full-service vacation rental management, which means we handle all the essentials of hosting guests, for one commission rate. We let homeowners be completely hands-off when it comes to time-consuming daily tasks like answering guests’ calls, cleaning, managing online listings, and taking reservations.

When you manage your home with Vacasa, you’ll also get access to a private online account so it’s easy to know what’s going on at your home. It includes a revenue performance dashboard, details on guest bookings, a simple maintenance request system, financial statements, and more. (And according to reviews from our homeowners, they love the ease of staying connected to their home from anywhere.)

Learn more about our services >

We make every trip smooth from beginning to end. Here are just some of the ways we support your guests:

  • Comprehensive, transparent listings (including high-res photos and a 3D virtual tour) let them know exactly what to expect, which leads to a better experience and better reviews for your home.
  • Guests have options that make it easy to plan their trip, their way—like our worry-free cancellation policy, and flexible monthly payments with Affirm.
  • Before every stay, we stock your home with basic toiletries, paper goods, and cleaning supplies, so guests have everything they need. And Vacasa Premium Clean ensures that your home shines.
  • Robust email and text message communications help guests get to your home, get inside, and get online as easily as possible.
  • An easy-to-use mobile app puts a complete home guide, from driving directions to the WiFi password, at their fingertips.
  • During each stay, our customer experience team is available 24/7 to answer questions and stop by the home if anything needs fixing.
  • After a stay, we encourage guests to leave a review. And if anything wasn’t up to par, we communicate with the guests and our local teams to make things right for next time.

Yes, we offer several resources that focus on individual vacation rental markets available below, including homeowner guides that teach you the ins-and-outs of short-term rental property ownership.

And while the following list doesn't encompass all of the markets we help vacation rental homeowners, we encourage you to explore those resources for additional context.

Vacation rental management in the United States:

Banner Elk, NC

Cape Cod/Martha's Vineyard

Central Oregon, OR

Coastal Bend, TX

Destin/Miramar Beach, FL

Galveston, TX

Gatlinburg, TN

Gulf Shores, AL

Kissimmee, FL

Myrtle Beach, SC

Panama City Beach, FL

Ocean City, MD

Outer Banks, NC

Oceanside, CA

Park City, UT

Phoenix, AZ

St. Augustine, FL

Telluride, CO

Vail, CO

Vacation rental management abroad:


Costa Rica


The Blue Mountains, BC

Whistler, BC

Big White, BC

Vacation rental management tips