Vacasa homeowner reviews and case studies

Thousands of homeowners partner with us to earn more from their vacation rentals and create exceptional guest experiences. See what’s possible when you invest in vacation.
homeowner danielle stands outside of her vacation home
homeowner Max stands in the street in front of his vacation home

How one homeowner earned over $200,000—even in 2020

“Vacasa’s revenue optimization system is second to none. The local team that looks after my properties is fantastic. They treat my homes as if they were their own, and their attention to detail is unmatched.”
—Patrick B., owner of three Vacasa homes in Ocean City, MD

This vacation rental veteran switched to Vacasa, and it paid off

“You could interview other companies, but I would recommend you not waste your time—just hire Vacasa.”
—Diana Z., Vacasa homeowner in Austin, TX

How we helped this homeowner simplify the good life

"Having Vacasa manage [our home] for us has really given us the confidence to let it go... I just don’t have any worries. I could be 7 hours away and not have to think about anything."
—Danielle M., Vacasa homeowner in Rockaway Beach, OR

How this busy real estate investor kept her vacation rental a personal oasis

"We are 3 hours away, and it would be difficult if there was an emergency. To not even have to think about that is very comforting. Every time I walk in here, I still feel like it’s my house."
—Heather H., Vacasa homeowner in Fayston, VT

Recent case studies

Learn more about Vacasa's vacation rental management by reading our newest stories from our homeowners.

More Vacasa vacation rental management reviews

Read more stories from our homeowners who found success through a meaningful partnership with Vacasa.
Tanya case study photo

Why these experts trusted Vacasa with their luxury 30A home.

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homeowner dottie stands in the kitchen of her vacation home

How one homeowner found a local team as detail-oriented as herself.

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Vacasa homeowner Karen smiles outside of her vacation home

How a Vacasa skeptic became one of our biggest believers.

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Vacasa homeowner Diane smiles outside of her vacation home

How we helped one homeowner share her “happy place."

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How one homeowner got the best local management.

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Headshot of Ken S, a Cape Cod vacation rental homeowner.

How one family found the perfect local management team to help them manage their property.

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Balancing a high-stakes role while owning a successful vacation rental? Lisa makes it look easy.

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Myrtle Beach Vacation Rentals: Len Bodack

How one homeowner discovered a vacation rental manager who’d treat him like family.

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How a pro real estate investor seamlessly manages his vacation rentals from 4 states away.

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How this duo is forging their financial future with a vacation rental with Vacasa by their side.

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Seafoam green Crystal Beach, Texas beach house

How we tripled an owner's income and saved the family vacation home.

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Value, care, and reputation: Vacasa helps Outer Banks homeowner achieve family goal.

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What our guests love

Vacasa guest Lisa S.

“We had a wonderful experience with Vacasa and their staff. Before our stay I had to contact them to cancel one reservation and book a different place, and add an additional pet. They were quick and easy to work with. … They absolutely went above and beyond for us.”

—Lisa S., guest in Galveston, TX

“We were extremely happy with our entire experience. The home was really easy to book, and when we arrived it was super clean and looked just as it did in the listing. All the information we needed for our stay was in the Vacasa app, including the code for the home's smart lock and how to access the high-speed WiFi, which was a huge plus. I can't wait to book again!”

—Tara B., guest in Palm Springs, CA

Vacasa guest Patty B.

“What stands out about booking and staying with Vacasa is that it's easy. I’ve downloaded the app and used Vacasa for the past three years. The properties are very nice and I’ve had good experiences. When you’ve had really good experiences, you tend to stick with that because you know what you’re getting. Keep up what you’re doing!”

—Patty B., guest in Destin, FL

Vacasa homeowner FAQ

Put simply, Vacasa is the modern way to own a vacation home. We’re the leading vacation rental platform in North America, combining hospitality-driven services with innovative tech and marketing that drive impressive revenue for our tens of thousands of homeowners. Plus, our local teams in every region go above and beyond for guests and homeowners—from proactively replacing worn-out items to checking in after a big storm.

At Vacasa, we don’t advertise a specific management fee—because we don’t have one. We like to keep our management local. And we do that for our fee, too.

Your fee is determined by several factors, including your home’s location, number of bedrooms, and guest amenities. We think tailored rates are the fair approach. After all, why should you pay the same rate as a home 1,000 miles away?

Request a personalized quote and we’ll give you all the details.

Vacasa offers full-service vacation rental management, which means we handle all the essentials of hosting guests, for one commission rate. We let homeowners be completely hands-off when it comes to time-consuming daily tasks like answering guests’ calls, cleaning, managing online listings, and taking reservations.

When you manage your home with Vacasa, you’ll also get access to a private online account so it’s easy to know what’s going on at your home. It includes a revenue performance dashboard, details on guest bookings, a simple maintenance request system, financial statements, and more. (And according to reviews from our homeowners, they love the ease of staying connected to their home from anywhere.)

Learn more about our services >

We make every trip smooth from beginning to end. Here are just some of the ways we support your guests:

  • Comprehensive, transparent listings (including high-res photos and a 3D virtual tour) let them know exactly what to expect, which leads to a better experience and better reviews for your home.
  • Guests have options that make it easy to plan their trip, their way—like our worry-free cancellation policy, and flexible monthly payments with Affirm.
  • Before every stay, we stock your home with basic toiletries, paper goods, and cleaning supplies, so guests have everything they need. And Vacasa Premium Clean ensures that your home shines.
  • Robust email and text message communications help guests get to your home, get inside, and get online as easily as possible.
  • An easy-to-use mobile app puts a complete home guide, from driving directions to the WiFi password, at their fingertips.
  • During each stay, our customer experience team is available 24/7 to answer questions and stop by the home if anything needs fixing.
  • After a stay, we encourage guests to leave a review. And if anything wasn’t up to par, we communicate with the guests and our local teams to make things right for next time.