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VACASA PRIVACY
Here's everything you need to know about our Privacy, Cookie, and Consumer Health Data Policies.
VACASA PRIVACY POLICY
Last Updated: June 24, 2025
TABLE OF CONTENTS
This Privacy Policy describes the privacy practices of Vacasa LLC, its subsidiaries, and its related entities (referred to as “Vacasa,” “we,” “our,” or “us”), and in particular how we collect, use, and disclose certain information.
1. WHAT DOES THIS POLICY COVER?
This Privacy Policy applies to our interactions with our customers and visitors, including but not limited to property rentals, rental management, marketing of rental listings, provision of guest services, your use of Vacasa websites or applications, social media, and advertisements or communications relating to any services we offer (“Services”).
This Privacy Policy does not apply to any third-party websites that may be accessible through a Vacasa website, or to third-party websites on which Vacasa advertises.
2. INFORMATION COLLECTED OR RECEIVED
We collect information you provide to us directly, that we collect automatically, that we receive from third parties, and otherwise with your consent. Certain personal information that we collect is necessary to provide services that you request, to fulfill the terms of a contract between you and us, or to comply with our legal obligations. If you do not wish to provide this type of personal information, we may not be able to provide services to you.
When you reserve, pay for, or stay in a property through Vacasa.
When we provide rental management or marketing services.
When you choose to provide us with additional information.
We may collect certain information about you from third parties.
Each third party that collects or processes your information does so subject to its own privacy policies. We encourage you to review the privacy policies of websites that you visit. Vacasa does not control or oversee the manner in which third parties collect, use, or disclose your information.
We automatically collect certain information about you when you visit a Vacasa website, use a Vacasa application, or communicate with Vacasa.
We also may collect other information about you, your device, or your use of the Services in ways that we describe to you at the point of collection or otherwise with your consent. You may choose not to provide us with certain types of information, but doing so may affect your ability to use some of the Services.
3. HOW WE USE YOUR INFORMATION
We use your information:
To provide and manage the Services.
We use information about you to provide Services that you request or to fulfill the terms of a contract between you and us. We use information about you to respond to your inquiries or requests; to communicate with you about reservations and stays; to fulfill contractual or legal requirements relating to your request or the Services you are using (for example, to permit you to stay in a property you have reserved); to provide customer service; to provide rental management or similar services; to detect and prevent fraud or illegal activity; and to make or receive payments to or from you.
To optimize, customize and improve our services and your user experience.
We use information about you and your use of the Services to optimize, customize, and improve our Services, our systems, and your user experience. We may use your information to respond to comments, suggestions, and reviews; to personalize your user experience, including changing displayed properties based on your preferences and search and booking history; and to improve and optimize the performance of our websites or applications. We may use your information to send notifications and offers relating to a stay you have booked. We may use location data to find locations nearest to you and provide driving directions to a property you have booked.
To conduct, measure, and improve our advertising and marketing.
We use information about you to communicate with you about Vacasa and Vacasa Services as permitted by law, including sending advertisements and marketing communications. We may use information about you and your search, browsing, and booking history to send promotional messages and offers that may be of interest to you; to analyze and improve the effectiveness of our advertising and marketing efforts; or to conduct marketing campaigns on third-party websites or social media platforms.
We also use your information to produce aggregated information that does not identify you, such as information about ad impressions served or clicked on.
To comply with our legal and contractual obligations and for security and investigation purposes.
We may use information about you to comply with our legal obligations, such as requirements in some jurisdictions to collect and store certain identity and contact information in connection with a booking or information about your tax identification information in connection with making payments to you. We may also use your personal information to comply with our contractual obligations to you or to certain third parties. We may also use your personal information to enforce the terms of an agreement between us and you or a third party; to enforce the terms of our Terms of Service or other policies; or to resolve disputes with you or another Vacasa customer. We may use your information to conduct security investigations or to conduct or cooperate with investigations related to potential criminal activity. We may use your information to detect and prevent fraud, security incidents, and criminal or harmful activity.
With consent.
We use your information with your consent or at your direction.
4. HOW WE SHARE OR DISCLOSE YOUR INFORMATION
We may disclose your information:
To third parties in order to fulfill our contractual obligations and/or provide Services.
With third parties in order to offer additional services.
With a subsidiary or affiliated company.
In connection with a sale, merger, or change of control.
To comply with the law, respond to legal requests, resolve disputes, prevent harm to persons or property, and protect our rights.
With vendors that perform services on our behalf.
With advertising partners, social media platforms, and advertising publishers.
To obtain government permits and to collect and remit taxes.
We may aggregate your information.
5. YOUR RIGHTS AND PREFERENCES
Communications from Vacasa or Third Parties.
Transaction-related communications from Vacasa.
You may receive business-related communications from Vacasa relating to a booking you have made or an inquiry about a property. Because these communications are necessary for us to provide you with requested services, you cannot opt out of such communications.
Marketing communications from Vacasa.
You may receive marketing communications from Vacasa as permitted by law. You can register or change your preferences to receive or not receive marketing communications from us by clicking the “unsubscribe” link in the communication you have received or by submitting a request through our Data Request Form, if applicable, or via privacy@vacasa.com. If you'd like to opt out of our direct mail marketing, please use this link. Please allow sufficient time for your preferences to be processed. Even if you opt out of receiving marketing messages, we may still contact you for transactional purposes like confirming or following up on a reservation or home inquiry or asking you to review your stay. If you later opt back into receiving marketing communications from us, we will remove your information from our opt-out databases.
Transaction-related communications from third parties.
You may receive business-related communications from a third party, such as a resort, relating to a booking you have made or an inquiry about a property. To the extent these communications are necessary for us to provide you with requested services, you cannot opt out of such communications.
Marketing communications from third parties.
You may receive marketing communications from third parties with which Vacasa has contracted or with which Vacasa is running a joint promotion. You may opt out of disclosure of your personal information to such third parties by submitting a request through our Data Request Form, if applicable, or via privacy@vacasa.com.
Your privacy rights.
In addition to the choices described elsewhere in this policy, you may have additional rights concerning the collection, use, and sharing of your data, depending on where you live. Residents of California, Colorado, Connecticut, Delaware, Iowa, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Texas, Utah, and Virginia, in addition to residents of the EEA, UK, or Switzerland, and other locations with applicable data privacy laws, may be able to exercise the rights described in this section by submitting a request through our Data Request Form, if applicable, or via privacy@vacasa.com.
Data retention and deletion.
We retain your personal information for the purposes described above, unless a longer retention is required or permitted by law. The length of time we retain your information depends on type of information we have collected, the purpose for which we have collected it and the laws of the applicable jurisdiction(s) (usually the jurisdiction of your residence, the jurisdiction of the property where you have booked a stay or that we are managing, or both).
We also retain your personal data as necessary to comply with our legal obligations, such as obligations to retain and report information for tax, auditing, and regulatory compliance purposes. We may also retain some of your personal information as necessary to meet our legitimate business interests, such as to enhance our ability to detect fraud or to assert or defend against an actual or potential legal claim by you or a third party.
If you share information with others in connection with your use of the Services, such as by writing a review or engaging directly with a third party, your information may continue to be visible to the public or to the third party even after we delete it.
Even after we delete your information, portions of your data may remain in aggregated, anonymized, or tokenized form. In addition, because we regularly back up our systems, portions of your personal information may continue to reside in backup copies for a period of time after it is deleted from our main systems. If you use our mobile application for Vacasa guests or Vacasa homeowners and you delete your user account within the application, we will retain certain account-related reservation and transaction information as needed to comply with any applicable legal requirements, or to meet our legitimate business interests (including to assist or defend against an actual or potential legal claim by you or a third party).
Lawful bases to collect, use, and share your personal information.
We will only collect, use, and share your personal information where we have a lawful basis to do so. Lawful bases include (i) contract (if processing is necessary for the performance of a contract with you), (ii) consent (where you have given consent), (iii) legitimate interests or (iv) as otherwise may be allowed by applicable law and consistent with this Privacy Policy.
6. YOUR PRIVACY AND OUR GLOBAL OPERATIONS
Data controller.
The Vacasa company that is responsible for your information under this Privacy Policy is the “data controller.”
If you reside outside of Europe, the data controller for purposes of your data is Vacasa LLC.
If you reside in Europe and book a stay at a property located outside of Europe, or in connection with our provision of rental management or marketing services for you of a property located outside of Europe, the data controller is Vacasa LLC.
Cross-border data transfers.
Vacasa operates in multiple jurisdictions. We process data both inside and outside the United States and Europe, and we may share your data among affiliated companies or with service providers based in countries other than your country of residence or the country in which Services are provided to you. Countries in which we process data may have laws that differ from the laws in your country of residence.
When you submit personal data directly to Vacasa LLC or its non-European subsidiaries or affiliates, that data may be transferred to, processed, and stored in the United States. If you are located in Europe, personal data you transmit to a European subsidiary or affiliate of Vacasa LLC (or to a third party located in Europe) may be transferred to Vacasa LLC subject to applicable rules concerning adequate levels of data protection.
Safeguards in place to ensure an adequate level of data protection.
Information collected within Europe may be transferred, processed, or stored outside Europe as described in this Privacy Policy. If we transfer, process, or store personal information from Europe to or in a country outside Europe, we ensure that safeguards are in place to ensure an adequate level of data protection. These safeguards may be based on a determination by the European Commission or Swiss Federal Data Protection and Information Commissioner that a country outside Europe has an adequate level of data protection, or on the use of model contract clauses approved by European Union or Swiss data protection authorities.
Additional privacy rights
Depending on the laws of the country or state in which you reside, you may have additional rights concerning our collection, use, and disclosure of your personal information, as further described at the end of this Privacy Policy.
7. HOW WE SECURE YOUR INFORMATION
We use industry-standard technical measures to protect our websites and your information, and we monitor for and attempt to prevent security breaches. We update and control access to our systems to protect your information, but we cannot guarantee that your information may not be accessed, disclosed, altered, lost or destroyed by breach of any of our security measures. In the event of a data breach, we will comply with applicable laws relating to notification.
8. LINKS TO THIRD-PARTY SITES
Our websites may contain links to third-party websites. If you click on one of those links, you will be taken to websites we do not control and for which we are not responsible. This Privacy Policy does not apply to the information practices of those websites. You should read the privacy policies of other websites carefully.
Some portions of the Services implement Google Maps/Earth mapping services, including Google Maps API(s). Your use of Google Maps/Earth is subject to Google’s terms of use, which incorporates Google’s Privacy Policy.
9. OUR SITES AND CHILDREN
Our websites and mobile applications are not created for or directed to children. To our knowledge we do not collect information online from children under 18. If you are a parent or guardian and think we have information about your child, please contact your data controller at the address listed in Section 11. To learn more about how to protect your child online, visit the US Federal Trade Commission’s materials on protecting children online.
10. CHANGES TO THIS PRIVACY POLICY AND WVRNA NOTICE
This Version: This version became effective on June 24, 2025.
Previous Versions:
11. CONTACTING US
If you have any questions regarding this Privacy Policy, you may contact us using the information below.
Vacasa Mailing Addresses
Vacasa
Attn: Legal Department
PO Box 98788
Las Vegas, NV 89193
Vacasa Europe AG
Attn: Privacy Officer
c/o Lucris Finance AG
Gubelstrasse 11
6300 Zug, Switzerland
By email: privacy@vacasa.com
12. CALIFORNIA PRIVACY NOTICE
Pursuant to the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act, (collectively referred to herein as the “CCPA/CPRA”), this notice provides information regarding the personal information we collect about California residents and the rights afforded to such individuals under the CCPA/CPRA.
As is described in this Privacy Policy, we collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household—otherwise known as “personal information.”
Under the CCPA/CPRA, personal information does not include certain types of publicly available information from government records, de-identified or aggregated consumer information that is appropriately anonymized, or certain information excluded from the CCPA/CPRA’s scope, such as health or medical information covered by HIPAA and personal information covered by certain sector-specific privacy laws, including the FCRA and GLBA.
We collect personal information, some of which may be “sensitive personal information” under the CCPA/CPRA, from residents of California, such as guests who stay in Vacasa homes, the owners of such homes, and individuals interested in our property management and real estate services. Over the past 12 months, we collected the categories of personal information that are described in the Information Collected or Received section above, including:
We collect and use such information for the purposes described in the How We Use Your Information section above, including:
For purposes of the CCPA/CPRA, the following activities may constitute a “sale”and/or “share” in some instances:
We do not otherwise “sell” personal information.
Exercising Your California Privacy Rights
The CCPA/CPRA and other California law provide residents of California with the rights listed below. If you are a California resident, you may exercise your rights by submitting a verifiable consumer request through our Data Request Form or by calling us at 1-888-726-0705.
Only you, or a person or entity registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may only make a verifiable consumer request for access or data portability twice within a 12-month period.
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.
Your verifiable consumer request must:
You can submit a verifiable consumer request through our Data Request Form or by calling us at 1-888-726-0705. Upon receiving your request, we will respond promptly. To the extent that we successfully verify your identity and determine that we will fulfill part or all of your request, we will complete the request as required under applicable law, unless we require an extension, in which case we will inform you of the need for an extension.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision.
We will not discriminate against you for exercising any of your CCPA/CPRA rights.
Changes to this Notice
We reserve the right to amend this notice at our discretion and at any time. When we make changes to this notice, we will post the updated notice on this page and update the notice’s effective date.
Contact Information
If you have any questions or comments about this notice, the ways in which we collect and use your information, or your choices and rights regarding such use, you can contact us at privacy@vacasa.com.
13. NEVADA PRIVACY NOTICE
Certain Nevada residents have the right to submit a request (subject to verification of the authenticity of the request and the identity of the requestor) to opt out of the “sale” of personally identifiable information, as applicable under Nevada law. For purposes of this section, personally identifiable information includes a natural person’s first and last name, home or other physical address which includes the name of a street and the name of a city or town, email address, telephone number, social security number, and an identifier that allows a specific person to be contacted either physically or online, as collected through our website. If you are a Nevada resident, you may request to exercise your rights, as applicable, by submitting a request through our Data Request Form.
We will not discriminate against you for exercising any of your rights under Nevada’s data privacy law.
Contact information
If you have any questions or comments about this notice, the ways in which we collect and use your information, or your choices and rights regarding such use, you can contact us at privacy@vacasa.com
14. PRIVACY NOTICE OF OTHER U.S. STATES
Residents of certain other states, such as Colorado, Connecticut, Delaware, Iowa, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, and Virginia may have certain rights regarding their personal information or personal data, as defined in these states’ laws (collectively as used this in section, “personal information”). The privacy laws of these other U.S. states are referred to in this section as “State Privacy Laws.”
Under the State Privacy Laws, personal information may not include certain types of publicly available information, de-identified or aggregated consumer information, or certain information excluded from scope of the laws, such as protected health information covered by HIPAA and personal information covered by certain sector-specific privacy laws, including the FCRA and GLBA.
We collect personal information from and about our users, such as guests who stay in Vacasa homes, the owners of such homes, and individuals interested in our property management and real estate services. Over the past 12 months, we have collected the categories of personal information (including “sensitive” personal information as defined by State Privacy Laws) that are described in the Information Collected or Received section above, including:
We collect and use such information for the purposes described in the How We Use Your Information section above, including:
We disclose information to the categories of entities set forth above in our How We Disclose Your Information section.
For purposes of certain State Privacy Laws, the following activities may constitute a “sale” in some instances, such as disclosing information about you with local third-party business partners who may offer additional services in connection with a property you have booked. For example, we may provide your name and email address to a company that offers concierge services for the property you have booked. We do not otherwise “sell” personal information as that term is defined by State Privacy Laws.
For purposes of the State Privacy Laws, we process personal information in a manner that constitutes “targeted advertising.” We may use certain personal information about you, such as your email address, to hash and share it with advertising publishers such as Facebook or Google to generate leads or otherwise promote our Services. We may also capture information about your use of our website and other online Services through cookies and other online technologies for advertising purposes. In connection with such advertising, we may share your personal information with advertising networks and providers, advertisers, and social media networks, which may be considered the processing of personal information for targeted advertising. You can learn more about our use of these technologies by visiting our Cookie Policy.
Exercising Your Privacy Rights of State Privacy Laws
Depending on your state of residence, you may request to exercise your rights, as applicable, by submitting a verifiable consumer request through our Data Request Form or by calling us at 1-888-726-0705.
We do not process personal information for the purpose of profiling in furtherance of decisions that produce legal or similarly significant effects concerning the consumer, as defined by State Privacy Laws.
Only you or an authorized agent as authorized by State Privacy Laws may make a verifiable consumer request related to your personal information.
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.
Your verifiable consumer request must:
∙ Provide sufficient information that allows us to reasonably verify that you are (a) the person about whom we collected personal information or (b) an authorized representative of such person.
∙ Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
You can submit a verifiable consumer request through our Data Request Form or by calling us at 1-888-726-0705. Upon receiving your request, we will respond promptly. To the extent that we successfully verify your identity and determine that we will fulfill part or all of your request, we will complete the request within the timeframe required under applicable State Privacy Law, unless we require an extension, in which case we will inform you of the extension.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision.
We will not discriminate against you for requesting to exercise your State Privacy Law rights. In the event that we deny your verifiable consumer request, you may appeal the decision by contacting privacy@vacasa.com with the subject line “State Privacy Rights Appeal.” Your appeal must describe in detail why you believe the denial was in error.
Your description must include your full name and the email address used for your account with us, along with a copy of the denial notice you received from us.
16. MEXICO PRIVACY NOTICE
For Vacasa homeowners in Mexico, certain personal information may be collected and processed directly by Vacasa’s Mexican subsidiary. VACASA VACATION RENTALS OF MEXICO, S. DE R.L. DE C.V. (VACASA MÉXICO), is responsible for the processing of personal data obtained by any means, which will be protected in accordance with the provisions by the Mexican General Law on Protection of Personal Data Held by Obligated Subjects (LGPDPPSO), and other applicable regulations.
Types of data we collect
Purposes
The personal data provided will only be used for the aforementioned purposes, without allowing additional or secondary use thereof.
Legal basis
VACASA MÉXICO carries out the treatment of the personal data indicated based on articles 6, section A and 16, second paragraph of the Political Constitution of the United Mexican States; 3, sections II and XXXIII, 4, 16, 17, 18, 23, 26, 27 and 28 of the LGPDPPSO; 68, sections II, III, IV, V and VI and 116 of the General Law on Transparency and Access to Public Information, 113 of the Federal Law on Transparency and Access to Public Information.
Mechanism to exercise your rights of access, rectification, cancellation, or opposition (ARCO)
You may request to exercise your rights, as applicable, by submitting a verifiable consumer request through our Data Request Form
Transfer of personal data
The transfer of personal data is not carried out, unless some assumption indicated in article 70 of the LGPDPPSO materializes.
17. VACASA COOKIE POLICY
Last Updated: June 24, 2025
Like almost all commercial websites, Vacasa’s website uses cookies to improve the functionality of our website and streamline your user experience. You may delete and block all cookies from this site, but parts of the site may not work correctly (or at all). Even if you are only browsing the site, certain information about your visit may be automatically collected. This information includes information about the platform and operating system you are using, your browser type and version, computer and connection information, and what time you accessed the site. Unless you opt out, this information may be collected every time you access Vacasa’s website.
What are cookies?
A cookie is a small text file that is placed in your browser to allow a website to recognize your browser or device. Cookies are used for many purposes, such as enabling certain site functionality, storing user preferences, permitting analytics, and enabling ad delivery. Cookies can help us understand how visitors use our site, help you navigate between pages efficiently, help remember your preferences for later visits, and generally improve your browsing experience. Cookies can also help ensure that marketing you see online is relevant to you and your interests.
The length of time a cookie will stay on your computer or mobile device depends on whether it is a “session” or “persistent” cookie. A session cookie will only remain on your device until you close your browser. A persistent cookie will remain until it expires or is deleted. Each persistent cookie has an expiration date; some cookies may expire after a few minutes while others may not expire for several years.
What types of cookies does Vacasa use?
When you visit and use a Vacasa website, Vacasa or a third party may place a number of cookies in your browser. Some cookies will only be used if you use certain features or select certain preferences, and some cookies will always be used. Cookies placed by the website you’re visiting (in this case, a Vacasa site) are sometimes called “first-party cookies,” while cookies placed by other companies are sometimes called “third-party cookies.”
In general, there are four different types of cookies, which are explained below. Vacasa routinely uses all four types of cookies.
How can you manage and delete cookies?
Most browsers accept cookies automatically. However, you can change the settings in your browser to delete cookies that have already been set and to not accept new cookies. Note that if you set your browser to disable cookies, you may not be able to access certain parts of the Vacasa sites and some services we offer may not work properly or at all.
Learn about managing cookie settings in Google Chrome.
Learn about managing cookie settings in Mozilla Firefox.
Learn about managing cookie settings in Internet Explorer.
Learn about managing cookie settings in Safari.
Learn about managing cookie settings in Opera.
Browsers on mobile devices may have different ways to manage cookie settings.
Depending on your location, you may have the legal right to opt out of the sharing or sale of personal information on Vacasa’s website. Please see “Your Privacy Choices” at the bottom of this page as well as our Data Request Form.
Do you use any other user tracking technologies?
Vacasa may use other technology that is standard to the Internet, such as pixel tags, web beacons, and other similar technologies, to track visitors to our sites.
Global Privacy Control (“GPC”) and Do Not Track.
You may choose to use a tool to communicate your choices through an opt-out preference signal, such as the Global Privacy Control (“GPC”) on your browser or device, if available. Vacasa honors GPC signals as a request to opt-out of the sharing or sale of personal information for purposes of targeted advertising on our website.
Vacasa does not respond to legacy browser settings or signals such as “Do Not Track.”
18. VACASA CONSUMER HEALTH DATA PRIVACY POLICY
Last Updated: June 24, 2025
This Consumer Health Data Privacy Policy supplements the Vacasa Privacy Policy[LINK] (the “Privacy Policy”) and applies to personal data defined as “consumer health data” (“CHD”) by the Washington state My Health My Data Act (“MHMDA”) and Nevada’s Consumer Health Data Privacy Law (“Nevada CHD Law”). Undefined capitalized terms shall have the meaning in the Privacy Policy.
Categories of CHD Collected
As described further in our Privacy Policy, and depending on how you interact with Vacasa and applicable law, we may collect certain information that may qualify as CHD. For example, you may provide us with accommodation preferences and requests, such as a request for Vacasa properties with wheelchair access. We might also collect information related to trust and safety issues, such as information collected about injuries at a Vacasa property, which might include medical records you provide to us or we are authorized to collect. The precise categories of CHD depend in part on what you disclose to us, but they may without limitation include the following categories as they are described in the MHMDA and Nevada CHD Law:
Sources of CHD
Our Privacy Policy describes the sources of information we collect about you. CHD may be collected from the following sources: (1) directly from you; and (2) third-party sources (such as if you authorize us to receive such information from healthcare providers).
Purposes for Collection of CHD
We describe the purposes for collection and use of information about you, including CHD, in the “How We Use Your Information” section of our Privacy Policy. As further described there and subject to applicable law, we may collect and use CHD as directed by you or with your consent, or (1) to provide and manage the Services; (2) to optimize, customize, and improve the Services; and (3) for security and legal purposes, such as to comply with laws or to establish, exercise, or defend our legal rights.
How and Why We Share CHD
We may share each of the categories of CHD described above for business purposes to the categories of entities described in the “How We Disclose Your Information” section of our Privacy Policy. As further described in our Privacy Policy and subject to applicable law, we may share the categories of CHD:
As described in our Privacy Policy, we reserve the right to create aggregated data from the information we collect through the Services and our disclosure of such aggregated data is in our discretion.
As further described in our Privacy Policy, and subject to applicable law (e.g. subject to your consent in certain situations), we may share CHD with the following categories of third parties and affiliates:
How To Exercise your MHMDA or Nevada CHD Law Rights
Subject to exceptions, the MHMDA and Nevada CHD Law extends certain rights to CHD. Depending on your jurisdiction, this may include requests (1) to confirm whether Vacasa is collecting, sharing or selling your CHD; (2) to access your CHD; (3) to delete your CHD and (4) to withdraw your consent to the collection or sharing of your CHD. You can seek to exercise these rights by contacting privacy@vacasa.com with the subject line “Consumer Health Data Privacy Rights. Depending on the nature of your request, we may contact you for further information if appropriate to authenticate your identity. Note, however, that Vacasa will never ask you for sensitive personal or financial information when authenticating your identity, and no Vacasa employee will ask you to tell them your password.
If we deny your request in whole or in part, you may appeal that decision by contacting privacy@vacasa.com with the subject line “Health Data Privacy Rights Appeal”. If you are a resident of Washington and your appeal is denied, you can contact the Washington State Attorney General at www.atg.wa.gov/file-complaint. If you are a resident of Nevada and your appeal is denied, you can contact the Nevada Attorney General at https://ag.nv.gov/Complaints/File_Complaint/.
Updates to this CHD Policy
We reserve the right to change this CHD Policy at any time to reflect changes in the law, our data collection and use practices, the features of our Services, or advances in technology. We will make the revised CHD Policy accessible through the Services, so you should review it periodically. The date this CHD Policy was last revised is identified at the top of the document. You are responsible for periodically monitoring and reviewing any updates to the CHD Policy. If we make a material change to the CHD Policy, we will provide you with appropriate notice in accordance with legal requirements. Your continued use of our Services after such amendments (and notice, where applicable) will be deemed your acknowledgment of these changes to this CHD Policy.
Contact Us
If you have any questions about this CHD Policy or Vacasa's privacy practices, please contact us at:
Vacasa
Legal Department
PO Box 98788
Las Vegas, NV 89193
Legal@Vacasa.com
Changes to this Notice
We reserve the right to amend this notice at our discretion and at any time. When we make changes to this notice, we will post the updated notice on this page and update the notice’s effective date.
Contact information
If you have any questions or comments about this notice, the ways in which we collect and use your information, or your choices and rights regarding such use, you can contact us at privacy@vacasa.com.