Why this North Topsail Beach condo owner handed over the keys for peace of mind and more revenue in return.
Tyler A. always knew his North Topsail Beach investment property could generate reliable rental income.
Still, he wasn't interested in spending most of his time chasing down bookings, coordinating repairs, or wondering whether his investment property was ready for the next guest. Instead, he was looking for a long-term, turnkey solution—a trusted partner who could take the day-to-day responsibilities of short-term rental management off his plate.
That's where Vacasa and his local vacation rental management team came in.
From the start, Tyler felt confident placing trust in his local team. That confidence only grew as Thomas K., his sales contact, and Rikki B., his local operations manager, partnered to make onboarding seamless through clear communication and prompt support.
"If I had a question or needed something, I just contacted Rikki. She handled everything every time," Tyler shared.
That trust translated into the turnkey solution Tyler needed to support his short-term rental goals even after onboarding with Vacasa. Consequently, he felt comfortable stepping back, knowing every detail from the guest experience to home repairs was handled confidently and professionally by his local team.
“I barely needed to be involved in the day-to-day management,” Tyler explained. “I was comfortable letting the team take the wheel."
Having Rikki and her team on the ground created a level of proactive vacation rental management that made all the difference. Regular inspections, fast follow-ups, and a true sense of collaboration made the homeowner experience feel less like a job and more like a joy.
“Rikki and her team are not only proactive but accessible,” Tyler said. “They’ve helped with inspections, coordinated repairs, and always kept me in the loop.”
Vacasa’s communication doesn’t just build confidence—it delivers results, too. Tyler noted that receiving real-time updates and booking notifications helped him stay informed without the heavy lifting.
For Tyler, the journey from owner to earning couldn’t be smoother: stunning vistas, standout service, and the satisfaction of knowing his home is in the most capable hands, particularly for the aptly named Let it Beach.
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