This couple stayed retired with the help of a trusted property management company

Why having a stellar team with a can-do attitude leaves more time to relax.


Wallace and Jayne's retirement plan was to maximize their free time by finding a vacation rental management company that could actively run their cozy property on Mercer Island, Washington. That required finding a local team that was communicative, responsive and could handle their home's day-to-day operations without needing them to step in.

They eventually met with Vacasa in 2018 to create a plan built on trust that would keep them worry-free and retired, all while elevating the guest experience and offering consistent revenue. With aligned values, all parties were eager to see Vacasa take over the Blue Angels Room and let bookings fly.

Welcome to Mercer Island

Modern vacation rental management

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Leave nothing up in the air

Mercer Island is a busy destination trafficked by tourists every season, making it a requirement for Wallace and Jayne to partner with a local team that understood the area's nuances, their unique property, and their personal needs.

They avoided property management companies that didn't deliver their same enthusiasm for their community and uphold their same professional standards. They wanted a business partner that cared for their property and understood that, as a retired couple, they wanted their property to provide additional income without additional headaches.

Since kicking off their partnership with Vacasa, Wallace and Jayne appreciate that nothing is left up in the air. That allows them to enjoy their free time without worry, knowing the local Mercer Island team is actively elevating the guest experience. Accordingly, they’ve fostered a solid relationship with their regional onsite manager, Sean, who they call "the best property manager [we] have worked with."

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"Sean is simply the best for us. He is responsible, responsive, articulate, and competent. He allows us to be retired, not having to engage with the operations side of the shop actively. He is the best property manager [we] have worked with."
—Jayne, Mercer Island, Washington homeowner

All aboard

Wallace, Jayne, and Vacasa have established a more familial and professional relationship grown through shared goals and communication. And all of them agree it takes tenacity and caring for even the smallest details to stay competitive in a short-term rental market like Mercer Island.

Sean and his local Vacasa team know it takes staying active, focusing on growth, and personally connecting with homeowners like Jayne and Wallace to succeed in any competitive travel market. That's why the local Mercer Island team prides itself on approaching their work like family and providing a clean, comfortable, and memorable guest experience without cutting corners.

Consequently, having a stellar local property management team like Vacasa with a can-do attitude allows Wallace and Jayne to focus on their retirement peacefully. That's why communication and active, solution-oriented problem-solving are paramount to their Mercer Island vacation rental experience, and to Vacasa's work as a vacation property management company specializing in the local market.

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If you'd like to move forward, we’ll put you in touch with our market expert in your neighborhood to explore the financial potential of your home, outline our management fee, and introduce your local team.


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California licenses
Vacasa Seasonals Inc.
California DRE #02160171

Vacation Palm Springs Real Estate, Inc.
California DRE #01523013

Vacasa offers property management and other real estate services directly through Vacasa LLC and through Vacasa LLC's licensed subsidiaries. Click here for more information about Vacasa's licensed real estate brokerage/property manager in your state. Vacasa’s licensed real estate brokerages/property managers include: Vacasa Alabama LLC; Vacasa Arizona LLC; Vacasa of Arkansas LLC; Vacasa Colorado LLC (Micah Victory); Vacasa Delaware LLC, 302-541-8999; Vacasa Florida LLC; Vacasa Illinois LLC 481.014072, Micah Victory Managing Broker Lic# 471.021837; Vacasa Louisiana LLC, Dana MacCord, Principal Broker, ph 504.252.0155 (Licensed in LA); Vacasa Michigan LLC, 602-330-9934; Vacasa Missouri LLC, Vicki Lyn Brown, Designated Broker; Vacasa Nevada LLC; Vacasa New Hampshire LLC,45 NH-25, Meredith, NH 03253, Susan Scanlon, Broker of Record; Vacasa Minnesota, Broker: Micah Victory, license #40877637; Vacasa New Mexico LLC, 503-345-9399; Vacasa New York LLC, 888-433-0068, Susan Scanlon, Real Estate Broker; Vacasa North Carolina LLC; Vacasa Oregon LLC; Vacasa Pennsylvania LLC; Vacation Palm Springs Real Estate, Inc., California DRE #01523013, Mark Graham, California DRE #00700720; Vacasa Real Estate LLC (licensed in Texas, Debra Brock, Designated Broker); Vacasa Real Estate LLC (licensed in Washington, Robert Brush, Designated Broker); Vacasa Seasonals Inc., California DRE #02160171, Lisa Renee Stevens, California DRE #01485234; Vacasa South Carolina LLC; Vacasa South Dakota LLC; Vacasa Tennessee LLC; Vacasa Vacation Rentals of Hawaii LLC, 69-201 Waikoloa Beach Dr. Ste. #2F17, Waikoloa, HI 96738; Vacasa Vacation Rentals of Montana LLC, Terah M. Young, Licensed Property Manager; Vacasa Virginia LLC; Vacasa Wisconsin LLC; Vacasa Wyoming LLC. In Canada, this advertisement is provided by Vacasa Canada ULC, CPBC lic. number 75826, 172 Asher Rd. V1X 3H6 Kelowna, BC.