USA Florida Splash Resort - Panama City Beach Panama City Beach Listing #24498

Splash Resort 802E - Panama City Beach, FL

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26 reviews
Max. occupancy: 6 1 King Bed, 1 Queen Bed, 1 Sofa Bed 2 bedrooms 2 bathrooms No pets 
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Expert cleaning

Pro housekeepers clean thoroughly and provide fresh linens before every stay.

Local support

Count on 24/7 guest care and local teams everywhere we operate.

Self-service

Smart locks or lockboxes at many homes offer smooth, contactless check-in.

Beachfront, high-end condo w/shared resort amenities - walk to restaurants!

If you're looking for your next luxury getaway in the splendid city Panama City Beach, look no further than this high-end condo! Offering on-site shared amenities including a swimming pool, a hot tub, a gym, and a gas grill, you don't need even need to exit this building to find entertainment. Step outside on your private balcony to enjoy the wonder of having the beach right in front of you with its pristine waters and soft, white sand. Don't feel like going out for lunch? Stay in and prepare something delicious for you and your group in the well-equipped kitchen.

WHAT’S NEARBY

You are right in front of the beach and in the middle of the famous Front Beach Road, where dining options, entertainment, and stores are all around. Take a short eight-minute walk east to find several stores to buy everything you need, and keep heading south to find restaurants, cafés, and bars. Gulf World Aquarium is 10 minutes from your rental and the Beachfront Adventure Park is 15 minutes away if you're looking for some family-friendly entertainment.

THINGS TO KNOW

Other tax number: 17806

You must be 25 years or older to rent this property.

AMENITIES

Common areas

Gym/fitness room

Game room

Features

Iron

Washer/dryer : Private

Heating & cooling

Central AC

Partial AC

Kitchen & dining

Dishwasher

Fridge

Microwave

Stove

Location

Ocean view

Oceanfront

Water view

Waterfront

Beach access

Gulf-front

Media

Internet

TV

Cable

DVD player

Wireless router

On-site activities

Hot tub : Shared

Pool : Shared

Heated pool

Children's pool

Outdoor

Balcony

Patio

Beach chairs

Parking & access

Elevator

Paid parking only

Theme

Snowbird-friendly

26 reviews

Sandra T. Jul 2022
Condo was great. The resort is very nice and kid friendly.
Minela M. Jul 2022
This condo was very clean and nicely decorated. It has plenty of room and the location being next to the elevator worked perfectly for us. The resort it self has a lot to offer for everyone, including the kids. My kids loved the pool area and especially the big splash bucket. I will definitely recommend this place to everyone, and we will be back again.
Kaleb R. Mar 2022
The cleanliness of the room was great and nice water pressure. Everyone was very friendly
Drew M. Jul 2021
Unfortunately this was not a great experience for my family.
This condo specifically was just ok. Space and layout worked for most part. The master bed was comfortable...Liked all the shelves available for storage in the bathrooms. But it stops there.

The rugs on the floor were so so dirty, covered in hair and so much sand on the floor from the moment we arrived. There were pistachio shells on the floor in the living room, a half eaten brownie (at least I hope that's what it was I too terrified to investigate more) in one of the wicker hampers they leave for you to use. Only one single dish towel available in the kitchen and not a single extra blanket to be found in the entire place. The beds only had a very thin comforter on it. You get chilly after a day at the beach and we had an aerobed for our toddler and had to use towels the first night until we had to go to Target to buy a comforter.
And probably the worst part when you have little kids is that none of the remotes were easy to be found for any of TVs or Dvd player. When I finally found they all had no batteries in them.

Regarding the resort itself, pretty much all the negative stuff you read on these review are true (listed below) but the one that really was out of left field was the entire check in process. We arrived at 450pm to check in (the email said available until 6pm and you can get your parking pass and wrist bands) and nobody was there. No sign, no phone #, nothing. The Vacasa desk was closed, the security desk closed, the gift store closed which they tell you to go to if it's after hours. There were about 6 other families like us wandering around clueless about how to get into our places, whether we were able to use the facilities because we couldn't get our arm bands, and if we were ok to park in the deck or would we get towed. It was really frustrating and confusing. Finding a cart to unload your car was a joke. We had to use our son's stroller to get things into the condo. Something that could have been one trip took 7 trips (ugh)
In the morning I went down to try and "check in" again to get our wrist bands which said they opened at 9am. I was there until 915am before anybody showed up. There's no attention to these procedures and everybody was so confused about how the heck to get what you needed.

Other items--

(1) The elevators are madness. Nothing worse than being hot with cranky kids and waiting with your hands full for 15+ minutes.

(2) It's all pretty outdated and not well maintained. I kind of expected this based on knowing it's a kid focused place and it's not intended to be luxury. Still.. it was worse than I expected. Paint peeling, bugs in pools, bad smells, hoses broken to spray your feet after beach.

(3) The "waterpark" area with the slides and bucket seem fun but if you have a child under 4 yo (we have 2 and 4yo) the sound of the giant bucket falling over is pretty terrifying and makes playing in that area unenjoyable for them. It's a shame because they liked the other little water squirting feature but that huge bucket literally dumps every 20 seconds and the entire place gets pounded with water. And you cannot hear anything it's so loud. They never turn this off, it's always going. Forget trying to have a conversation with your child or an adult near it.

It's taken me several days to get the energy to write this review because there was so much wrong with the whole experience but I hope it helps somebody else make a decision for their vacation.
Manager response:
Thank you for taking the time to share your experience with us, Drew. While we are pleased to hear that you enjoyed the spaciousness of the home and the coziness of the bed, we are truly sorry to hear about the unfortunate issues affecting your stay. Please know this is not the standard grade of presentation that we provide, and that we take this feedback seriously. We are disappointed that none of these issues were brought to our attention during your stay, as our local staff is on standby and would have been happy to assist in providing resolutions. We are working with our local staff to address each of the issues in this home and appreciate you bringing this to our attention, as this helps us to improve the quality of experiences we provide for our future guests. We hope you will allow us the opportunity to provide you with a truly exceptional vacation experience in the future.
David R. Jun 2021
We had a great week! A great two bedroom right off the elevator. We loved the balcony! I would recommend this condo to anyone needing an escape to paradise.
Anna G. May 2021
The unit is not the best we have ever stayed in. Cleaning was not as good as I would expect anytime let alone during a pandemic. Trash such as empty water bottle and deodorant can behind a nightstand are pretty good clues. There is black mold in the main bathtub under the fixtures and the sliding door. Anytime my kids went out on the balcony barefooted their feet were black from dirt after no time. The part that disgusted me the most was when I looked for extra blankets in the closet, there was a bin that held some. I was expecting clean extra blankets but they were wadded up very clear they hadn’t been washed. I went to get them out thinking I would wash them myself and they smelled like vomit. I gave up and went and washed my hands instead. I felt like I needed to sanitize the place well before I felt comfortable. The other disappointing factor was that the pools were not heated. We went mid may and with evenings still hitting 60 degrees, the pools were ice cold even during the day. Like not even useable ice cold. There were a lot of people complaining about this while we were there with kids running around shivering, so it certainly wasn’t just our perception. I wasn’t that pleased with vacasa customer response as I called them the day after we arrived about some issues and they wouldn’t help me because I hadn’t purchased trip insurance. This condo resort is extremely crowded. If you have any hesitancies regarding social distancing, I would not recommend this place at all. I have two kids and was excited to go somewhere fun for the kids but this place was so crowded you can’t even enjoy it. The only perks I would say is the master bed is very comfortable and vacasa makes the check in and out procedures easy and convenient. However, that is not enough to persuade us again. Most disappointing trip to Florida I’ve ever had and we go a couple times a year.
Manager response:
Hi, Anna. We are sorry to hear your stay with us was less than stellar. We sincerely apologize for any disappointment regarding the cleanliness of the property. We take our guest's feedback very seriously and strive to provide an inviting and clean home for all of our guests. Our team has inspected the property and confirms there is no black mold in the home. This was mildew on the caulking and both showers and tubs have been recaulked since your stay. The bins in the closet held the old comforters from before we switched to triple sheeting in our beds. They have since been removed from the home. We apologize for any missteps, as it is never our intention to disappoint. We hope to have the opportunity to better impress you in the future.
Alison B. Jan 2021
This home was blessed to us via an upgrade from a room that had a bit to many issues. This condo.. is great the views are spectacular!!! We do wish it would have more seating options in the living room, so we could all be together vs some being on the floor, also there are plenty of dishes the only thing we could not find was a pizza pan so make sure if ur cooking to grab something that can be on the rack. Also there should be an additional lock at the top of the door to help prevent small children from getting out. Overall this place was amazing and we will definitely be back!!
Savannah N. Oct 2020
The view was great and our kids loved it. However, I’d classify it under “cute from far, but far from cute.” I had to immediately contact maintenance bc our bathroom tubs didn’t drain 🤢 and a tv didn’t work. There were also multiple broken drawers in the dresser and we had to cram most of clothes into the night stands. We had an enjoyable week, but we’ve had better locations in PCB with the same budget.
Manager response:
Thank you for taking the time to share your feedback, Savannah! We strive for a standard of excellence in ensuring the home is safe and accommodating for our guests. We appreciate you notifying us so we can make sure these matters are thoroughly addressed. We look forward to hosting you for a great stay in the future!
Chrissy R. Oct 2020
The condo is great for kids! It’s further from some restaurants but not far from pier park.
Tori E. Sep 2020
The view was amazing. The beds were super comfortable. Check in and check out was perfection. Love the location of being right across from the elevators. Advice: don’t try to use the elevators between 10-11am cause everyone is checking out and the wait for an elevator is forever. The pools and water features were great. We loved the seating inside the pool. The pool next to the bar could use a better filter to keep the debris and dead bugs off the top but nothing that kept us away lol. The room looked and smelled very clean when entering but housekeeping needs to pay attention to detail and remember to check under beds and couch beds as we found a bowl of popcorn seeds under the bed and several items under the couch bed. There were also bloodstains on the top sheet. There were absolutely no bugs anywhere which is always a plus for me in Florida so we just tossed the popcorn and through the sheet in the closet and went on with our day. I would definitely stay here again. Out of all the places we have stayed this was easily one of the best.
Manager response:
We are so glad you enjoyed your stay and apologize housekeeping missed checking the sheets and under the beds. Please don't hesitate to call so we can assist you with these things. Thanks, Tori!
Paige M. Aug 2020
We enjoyed our trip. The view and water was beautiful. The condo was not clean though...evidence of the previous guest were all over...and pretty disgusting in places, especially during COVID. Music a little too loud, and the red lights on the balcony and pool lights all night long were annoying. The furniture was fairly beat up. There were a ton of stuff for the kids to do, and it was very nice that the beach was so close. We enjoyed the fast elevators and complementary chair rentals. I’m not one to usually review, but I received a text message asking me to, so there you go.
Manager response:
Paige, Thank you for your review, We are happy to hear that you enjoyed our home and are sorry about the lack of cleaning supplies. Please note our 24-hour customer service line is here to assist at all times and would have sent someone over to clean or bring some cleaning supplies. Thank you again for your review. We hope to host you again soon!
Brenda M. Jul 2020
The beds were so soft and comfy. Everything was clean and neat very nicely decorated. Our stay was great.
TRACEY W. May 2020
We love splash resort and this unit was the best
Patricia B. Feb 2020
The resort itself would be so much fun later in the year when the tiki bar is open and the weather is more agreeable. This condo was a perfect place to relax and enjoy as the weather wasn't cooperative.
Karen P. Aug 2019
We loved the splash resort, our condo was beautiful. Location was great and the view was gorgeous! We will definitely be booking here again!
judy w. Aug 2019
easy to get to beach, close to restaurants, beautiful, clean condo
Christopher E. Jul 2019
Comfortable beds, nice room decor
Shelly B. Jun 2019
Absolutely loved the room! Very spacious and located right off the elevator.
. Oct 2018
We enjoyed our stay at Splash! The room was very nice and relaxing. Everything was great! We will be back!
. Aug 2018
We had a great stay and a fun vacation....Thank you Splash !!!
. Jun 2018
Great experience!!!!!! The room was perfect:) nice and clean! Loved it as well as my kids!!!
. Apr 2017
We will be back! What an excellent experience.