Highpoint S 4G - Ocean City, MD

The apartment was great. wonderful location. The pool was amazing and the view was fantastic. Only 2 bad things. 1. The dishes were dirty, the apartment was full of sand and there was no toilet paper. #2 and worst. .. We stayed 4 days. On the second night, in another apartment (balcony)at the bottom, people started talking and laughing out loud at 2am. They were listening music, drinking, children screaming. It was impossible to rest. They started at 2:00 a.m. and at 6 am. I went to the beach to sleep because they continued. They did that two days in a row and nobody told them anything. everything else was perfect

The condo itself was amazing for the price and the outdoor pool area was also wonderful. Great views from the balcony and the building was peaceful and not noisy or uncomfortable at all.

Only a few things that we took issue with. The check in/check out process was confusing and inconvenient. After 5:00 there isn’t a single employee at the office or the building itself. You have to drive around 10 or so blocks north from the condo building to the office to “check in”. If you arrive after 5 pm, no one is there, and they give you a code to a lockbox that contains keys and room info for every other reservation checking in that haven’t arrived yet either. It’s based on trust that no one else will take your room keys and reservation info.

Phone service in the condo was spotty at best, and in the room it was almost nonexistent at times. There is free wifi and they give you the password, however for us it did not work. No biggie.

A somewhat of a “hidden” charge that they don’t tell you about when booking on a third party website like Expedia is they charge you for parking and they enforce it. Parking is $40 per vehicle and must be paid upon arrival. Not once have we ever stayed at a hotel or condo in Ocean City and get charged for parking but it is what it is.

Check out is confusing as well because the info on the packet you receive is somewhat vague and we assumed we drop off the keys in the building lobby. Well, in the south tower there is no lobby so we had to walk over to the north tower only to be told they are separate buildings. A maintenance worker told us that you have to go back to the drop box up the road again to drop everything off.

Overall just the lack of communication and confusion was a big turn off for us. The property was nice and I would definitely come back again because the pricing was also affordable, but they definitely need to work on better communication and making the check in/check out process much easier than it was.

Uogrades to unit wwre very nice. The building alao was in nice condition. This review was submitted while the home was managed by a different property management company.`