I would say this location made this property! The location is next to all the shopping and restaurants. I do have some comments for areas of improvement. Upon arrival, the floors were not clean. Especially in the kitchen and the upstairs patio. The upstairs patio had bottle caps and cigar butts all over it. The big beautiful patio windows were so dirty. I had to sweep the kitchen floor myself, and there were food crumbs on the couch. Which I notified management about.
We were also very disappointed for a few reasons. There wasn’t a single condiment, no coffee filters, no seasonings, foil to cook with nothing. This is the first house we’ve ever staying in that we have had to buy coffee/filters and all condiments.
Secondly, we received an email that we could to extend to a late check out. We were out of town for a sports tournament and needed the extra few hours to come back to the house and check out. Once I tried to book the late check out, they said sorry for the miscommunication there is no late checkout. I checked the bookings calendar and the house wasn’t booked, this was very disappointing.
I would say that the master bedroom was very nice and comfortable, and the hot tub was a very nice addition. I think prior communication about lack of condiments, offering to fix the cleanliness and fixing the issue for late check out we would have come back to this townhome because the location was very nice. Also, only a car will fit in this garage. It should be noted that you will not get an SUV in this garage. This information was also not in the listing.
Brookelynne H.
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Jul 2025
The location was great, we really enjoyed our stay up in solitude. My kids really enjoyed all the board games provided, which introduced us to some new favorites in our down time. All of the solitude staff was friendly, helpful and welcoming. We did have significant trouble with Vacasa providing inaccurate entry instructions, which the will hopefully update with the details I provided them so no one else has to wander solitude late at night, dragging suitcases and young children this way and that trying to problem solve with the very kind solitude staff who really had no way to help because only Vacasa had the lockbox number and code, which were not provided to me until hours after we arrived. Vacasa did provide a refund for both that night in the suite and the cost off the inn where we wound up having to stay that first night, and they were quick and helpful with the refund.
Stacey B.
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Jul 2025
We really enjoyed the location of the home. Great set up for our small family and was dog friendly. Hope to visit again.
William R.
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Jul 2025