How we helped one homeowner make big gains in Galveston


Ron B. bought his first vacation rental in 2005 and now owns a cheerful beach house in historic Galveston, Texas. Happy in Margaritaville is an oceanfront home, only a block from the Seawall, that sleeps eight adults.

Like many Vacasa homeowners, Ron came to us after his previous management company proved unprofessional—even unscrupulous. As a successful professional realtor, Ron understands the way the business is supposed to be run. So, he was dismayed when his previous management company went from managing about 100 homes to managing only 20—including Ron’s. That’s when he decided to make a change.

Fortunately for Ron (and for Vacasa!) he came home one day to a friendly letter from Vacasa. That was the beginning of an enthusiastic and mutually profitable partnership that Ron calls “a great relationship.”

Ron has been impressed with Vacasa’s consistency in meeting and exceeding his financial goals. “I get my money on time, directly deposited into my account,” he says, “and my first year with Vacasa will also be my first profitable year as a vacation rental owner.”

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My first year with Vacasa will also be my first profitable year as a vacation rental owner.
Ron B., homeowner

Since Vacasa took over the management of Happy in Margaritaville in November 2015, we’ve significantly increased Ron’s income, even though he’s spent much more time enjoying his own home. Ron blocked out 162 owner stays in 2016, compared to only 53 in 2014, but we still made him more money: $56,300 in 2016 versus the $39,789 his previous management company earned in 2014.

Galveston vacation home earned more revenue with Vacasa than with previous property management company

Ron counts on Vacasa not only for a more robust bottom line, but also for swift, accurate answers to his questions. He appreciates knowing that he can reach out to Vacasa—especially his local manager, Kevin—at any time and hear right back. “Kevin always responds to my questions or concerns within an hour,” Ron says. “And whenever there’s a repair or another maintenance issue being addressed, Vacasa keeps in touch with me constantly. It’s instant gratification.”

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Whenever there’s a repair or another maintenance issue being addressed, Vacasa keeps in touch with me constantly. It’s instant gratification.
Ron B., homeowner

Having endured a negative relationship with his previous management company, Ron also values the strong personal relationship he’s forged with his local Vacasa team. “Kevin has become a very good friend on a personal level,” he says. “He’s just a great guy. He does whatever he says he’s going to do. He definitely puts in the hours. It’s just been a really good relationship.”

The opinions and experiences in this article represent the author’s viewpoint and do not necessarily reflect Vacasa policies.

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Vacasa offers property management and other real estate services directly through Vacasa LLC and through Vacasa LLC's licensed subsidiaries. Click here for more information about Vacasa's licensed real estate brokerage/property manager in your state. Vacasa’s licensed real estate brokerages/property managers include: Vacasa Alabama LLC; Vacasa Arizona LLC; Vacasa Delaware LLC, 302-541-8999; Vacasa Florida LLC; Vacasa Louisiana LLC, Dana MacCord, Principal Broker, ph 504.252.0155 (Licensed in LA); Vacasa Michigan LLC, 947-800-5979; Vacasa Missouri LLC, Susan Scanlon, Designated Broker; Vacasa Nevada LLC; Vacasa New Hampshire LLC, P.O. Box 283, Conway NH 03818, Dave Grant, Broker of Record; Vacasa New Mexico LLC, 503-345-9399; Vacasa New York LLC, 888-433-0068, Susan E. Scanlon, Real Estate Broker; Vacasa North Carolina LLC; Vacasa Pennsylvania LLC; Vacasa Real Estate Corporation, California DRE #02105811, Joseph Czapkowicz, California DRE #01380722; Vacation Palm Springs Real Estate, Inc., California DRE #01523013, Joseph Czapkowicz, California DRE #01380722; Vacasa Real Estate LLC (licensed in Colorado, Daned Kirkham); Vacasa Real Estate LLC (licensed in Idaho and Oregon); Vacasa Real Estate LLC (licensed in Tennessee, 615-671-9916); Vacasa Real Estate LLC (licensed in Texas, Debra Brock, Designated Broker); Vacasa Real Estate LLC (licensed in Washington, Robert Brush, Designated Broker); Vacasa South Carolina LLC; Vacasa Tennessee LLC; Vacasa Vacation Rentals of Hawaii LLC, 3350 Lower Honoapiilani Road, Suite 600, Lahaina, HI 96761; Vacasa Vacation Rentals of Montana LLC, Patrice Tompkins, Licensed Property Manager; Vacasa Virginia LLC; Vacasa Wisconsin LLC; Vacasa Wyoming LLC. In Canada, this advertisement is provided by Vacasa Canada ULC, CPBC lic. number 75826, 172 Asher Rd. V1X 3H6 Kelowna, BC.