The property (grounds)and the condo/unit itself were both very nice. The kitchen had everything we needed during our stay. The appliances were great and the furniture was comfortable.
We had an issue with the door lock upon arrival, which was taken care of with one call to Vacasa.
The reason for the low overall score has everything to do with Vacasa’s lack of urgency responding to our concern over the pool card that didn’t work, and therefore we lost a couple pool days of our vacation. It seemed as though Vacasa was not available to respond to issues that occurred on the weekend.
Fortunately for us, and after a couple days of trying with no response from Vacasa the gentleman that worked in the real estate office on the property was able to make a phone call to the main Legends office in the clubhouse and request that something be done for us. Thanks to the Legends staff we were able to put a deposit on a pool card that we used for the rest of our stay. We would definitely consider staying at the Legends resort again, will just be leery of booking with Vacasa.
Rose G.
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Jun 2026