The Sanctuary - Sandbridge Beach Condos

The views were amazing. We had a northern view with views of the entire island from the ocean to the bay. We all loved spending time on the decks watching the sun set and rise.

Sea Renity is a beautiful condo! Loved everything about it! Liked that the King suite is totally separate from the other 2 bedrooms and bath. Condo is fully stocked with any thing that you could possibly need ( except for toilet paper). Great parking spots with great location to storage locker that is also well stocked with beach supplies including chairs, coolers, umbrellas, beach toys, boogie boards etc. And so convenient to not have to lug beach supplies up into the condo. Short walk to the beach and pools. We loved our stay and would definitely stay here again!

The home was very nice and just as described, however the service we received from Vacasa was terrible!!! When we arrived to pickup our keys, there was a note they were closing at 4:45. Our packet had a note on it that the main refrigerator was broken and could not be used. They stuck a very small top freezer in our unit and the previous tenants left a note on it that the door would not stay shut and you had to prop a chair in front of it. We had already purchased our groceries for 8 people and found this unacceptable. I immediately called Vacasa and was told someone would get right back to me.....when we arrived back home, there was a message on my home answering machine telling me the main refrigerator was not working.....alot of help that was! Second issue was you are only given two magnetic key cards for entrance to the building. One of our did not work. I made three calls to Vacasa to try to get this solved and was told they would mark the ticket as urgent and someone would call us right back.....nobody ever called. Wednesday morning we awoke to almost no water at all in the condo. Finally I had had enough and called and asked to speak to a supervisor. I spoke to Samantha and she was very helpful and got most of my issues resolved immediately. We should have been notified prior to arrival about the refrigerator since we had eight people in our unit. Vacasa is very quick to take your payment, but AWFUL at customer service. There was a note on our entry packet that if you have any problems, go to the Vacasa office at the front of Building B and someone would help you. There was NEVER anyone in that office!!!!! My husband had to ruin down to the main office three times the same day to finally get key cards that actually worked. Vacasa customer service is awful unless you get to speak to Samantha.