Great location with an excellent view and a perfectly sized home for our getaway. We loved the ping pong and air hockey tables, as well as the open upstairs living/dining/kitchen area with expansive views of Lake Chelan and the surrounding mountains. Value was pretty good but not great — it’s always on the pricey side when staying in Chelan, even in winter (summer it is obviously much worse).
Our only major “gripes” for this trip are:
• The WiFi login credentials sent to us was very incorrect. After scouring the home for nearly an hour looking for a modem/router/gateway to power cycle, troubleshoot, etc., it was unable to be found (location was not given in the online check-in info). Tried calling Vacasa for help but it was after hours with no 24/7 assistance available (tried calling around 8-9pm). Finally at the point of almost giving up we found an old-appearing document in the kitchen obscurely hidden away that happened to have alternate WiFi login credentials which thankfully just so happened to work. We brought a Playstation for my daughter to connect to for playing video games so this was a big hurdle to overcome, as well as a hurdle for connectivity for movie and show-watching after the conclusion of our days spent outside. We could have also used extra batteries for the remotes since some of them were not working or barely functional.
• The decaying top for the hot tub severely needs to be replaced as it is literally falling apart. It is also incredibly heavy which I’m sure is meant for potential high wind but still it is incredibly heavy — we all agreed).
Thank you to all who helped make this trip possible!
Jeremy C.
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Jan 2026