USA Tennessee The Preserve Resort - Pigeon Forge Pigeon Forge Listing #30145

The Preserve Resort: Paradise Retreat - Pigeon Forge, TN

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59 reviews
Max. occupancy: 6 1 King Bed, 1 Queen Bed, 1 Sofa Bed 2 bedrooms 2 bathrooms No pets 
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Pro housekeepers clean thoroughly and provide fresh linens before every stay.

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Gorgeous cabin with private hot tub, game room, community pool, & mountain views

Look no further for your Paradise Retreat! Be greeted by a wall of windows offering striking mountain views in this rustic mountain getaway in the beautiful Preserve Resort. Fully equipped with modern features such as a flatscreen TV, DVD player, and sound system your stay will be as comfy as home. The kitchen features stainless steel appliances and granite countertops that will surely help you treat your guests with delicious homecooked meals. Blow off some steam playing a video game on the arcade system or with a game of foosball or challenge one another to a game of pool. True relaxation with panoramic views awaits at the private hot tub you can find on the deck. This mountain paradise also offers its guests access to an outdoor community pool and gym - you won't find a better getaway than Paradise Retreat!

What's nearby:
Venture into Townsend, the peaceful side of the Smokies, to browse the quaint shops, galleries, and antique stores. Pack up lunch and visit the Metcalf Bottoms picnic area to begin your explorations into the Smokies. Hiking trails are easily accessible to stretch your legs from the picnic area or fish in one of the many cool water streams and rivers.

Things to know:
Free WiFi
Full kitchen

You must be 21 years or older to rent this property.



Jetted tub

Common areas

Gym/fitness room

Game room



Washer/dryer : Private

Heating & cooling

Central AC


Partial AC

House rules

Meeting and events allowed

Wedding venue

Kitchen & dining






Mountain view


Internet : Xfinity


Cable : Xfinity

DVD player

Wireless router

HBO streaming

Netflix streaming

Nearby activities & attractions

Downhill Skiing

Golf nearby

On-site activities

Hot tub : Private

Pool : Shared

Pool table : Private

Sauna : Shared

Foosball table



Shared Charcoal Grill

59 reviews

Brittany P. Jan 2023
A few suggestions to help make a more enjoyable stay would be that the master bed needs upgraded or a comfy mattress pad. Our backs are missing home. There was plenty of toilet paper and trash bags but the one thing that might help future guests, bring extra towels for the hot tub. We went to Walmart to buy some so we didn’t have to use our shower towel. Other than that we enjoyed ourselves and would come back again! The property and views were beautiful!
Manager response:
Thank you for taking the time to leave a review, Brittany, it is a pleasure to hear you enjoyed the great views during your visit. We appreciate you for taking the time to share your feedback with us. We will be sure to pass your suggestions along to our local manager who will work with our homeowner to make necessary upgrades. We look forward to welcoming you back for another wonderful getaway in the future.
Billy S. Jan 2023
Very nice cabin beautiful view
Jenn S. Dec 2022
We ended up getting stuck at this house due to three inches of snow and private roads that didn’t get salted. On the first day we had no water in our downstairs bathroom, day two no water in the whole house for a day and a half (with not response from Vacasa about the issue for over 12 hours). There were no cards or any board games at the house, and only one TV had Netflix. Would not recommend staying here, there are many others homes in the area that are much better equipped.
Manager response:
We're so sorry about the lack of water due to frozen well heads. You will be refunded for the inconvenience. Thank you!
Megan B. Dec 2022
Very cozy! Easy checkin process
christal t. Nov 2022
The beauty of this area brings us back every year. This is our second stay in Paradise Retreat.
Jennifer L. Oct 2022
We enjoyed this cabin’s wonderful views, pool table, balcony and hot tub. Very clean and fully stocked. Beautiful resort area as well, very quiet and lovely.
Dayna C. Oct 2022
This cabin was incredible, the view was unlike any other cabin we’ve ever stayed at before, and the sunrises were beautiful! The cabin was clean, and had all the amenities we were looking for, the only thing missing was starter hand soaps in the bathrooms so we left a bottle of soap for the next guests. We enjoyed playing pool and playing Frogger and Galaga on the arcade game upstairs in the loft. I would highly recommend staying here if you’re looking for a cabin with an unbeatable view of the smokies!
Genoveffa K. Aug 2022
We really enjoyed our stay here
View was beautiful, home was clean and well maintained
Any maintenance problems were addressed quickly
Definitely recommend
Jose S. Aug 2022
This cabin was perfect for our family. The views were spectacular, the cabin was clean and spacious and the games were a perfect touch to keep the teens busy in the evenings. We will definitely stay again!
Shawn D. Jul 2022
2 adults, 2 teenage boys and had plenty of room for us all. A little farther out but the view made up for an extra 5/10 minute drive
Barbara B. Jun 2022
The view was magnificent. Very comfortable and relaxing. Loved the lower level.
Angela G. May 2022
The cabin is beautiful and the view even better! It was fully stocked with everything we needed for our stay, and we can't wait to book our next stay!!
That all being said, there were some minor things that could be fixed. The downstairs sitting room television would not come on, one of the handles on the foosball table is missing a screw to hold it in on along with the ball return tubing, and a couple of pool sticks were quite worn - but these surface issues did not stand in the way of our excellent vacation!
Also as a suggestion, maybe a couple of black wash cloths for makeup removal so as not to stain the white ones provided :)
Overall we loved it and will be back!!
Manager response:
Hi, Angela! We're so glad you enjoyed your stay with us. The downstairs TV is new, so we're surprised it wasn't working. This will be addressed along with the outlets, foosball table, and pool sticks. Thank you!
Karen M. May 2022
Place was clean and beautiful! The view is absolutely gorgeous. Highly reccomend.
Deb C. Mar 2022
The views did not disappoint during our stay! Enjoyed the pool table and hot tub!
Allen H. Feb 2022
We loved our stay here, the view was perfect, the cabin was great! Our only concern was that during a cold front storm there was water leaking through the wall above the big pane windows on the main floor that ran down the windows. Also the xfinity cable for the tv wasnt consistent at all and would cut in and out making it hard to watch anything. I would recommend to the owners upgrading your TV to smart TVs or provide a roku or amazon firestick for streaming platforms. As a guest I would suggest bringing a laptop to utilize the wifi and to watch your favorite streaming platforms through the HDMI cord on the tv. Other than that our stay was everything we imagined it would be and more. Would 100% recommend and will definitely be back for another stay!
Scott B. Feb 2022
Great views and clean. Great getaway cabin!
Braden R. Dec 2021
We really enjoyed our stay here. The location and view is breathtaking. The house was really well cleaned and ready for us to come in and enjoy.
Joyce M. Nov 2021
We loved our stay! All was great!
Barry H. Nov 2021
The views from this cabin were spectacular, and the drive up, though somewhat steep, is not scary at all. The rental company was wonderful and helpful. The only complaint we have are about the sofas in both rooms and the chair--very uncomfortable. We have stayed in many condos and cabins and have had better sitting furniture. And if you are a TV fan, the televisions are somewhat small. Everything else, however, was great. Clean and beautiful, beds were comfortable, and the kitchen was roomy and well-stocked. It was too cold for us to make use of the deck, but in warmer temperatures, the deck is definitely a wonderful place to sit and take in the views.
Melissa Z. Sep 2021
The views ALL DAY LONG 😍
CHRISTIE T. Aug 2021
Being from WI the drive up to the resort and this home was a little intimidating, but when we walked in the door and saw the views….it was totally worth the white knuckles!!! The home had everything we needed. Only suggestion would be to perhaps replace the pull out sofas (especially on the lower level)….they seemed to be broken and were uncomfortable for our teenage daughter after a day or so. Also the rugs in the main living area were a bit frayed and a trip hazard (a little nerve wracking near the big bay windows). Those items certainly didn’t deter us from enjoyIng this amazing cabin, but just those couple quick replacements of these items would make this location even more amazing than it already is. The rest of the home was wonderful, comfortable beds, updated restrooms and kitchen, fun game room. We would definitely stay here again. (PS….the pool and patio area in the resort was awesome as well with breathtaking views)
Aimee S. Jul 2021
The cabin was promoted as a "3 bed" cabin, 1 of which was a sofa bed. There were no sheets or pillow cases provided for the sofa bed. You cannot promote a property as a 3 beds if you aren't going to provide necessities. In addition, the mattress on the sofa was covered in pee stains. It really should be replaced.

The biggest issue we had was the property mgmt bot being upfront with us about the water issues. I received a call a few days before our trip letting me know that the hot tub would be unavailable due to water shortage from lack of rain. That was fine, no big deal. However, when we arrived we were met with a boil water notice, do not cook, bath, brush your teeth, wash clothes, run the dishwasher with the water. We had to use bottled water to brush our teeth and make coffee. I would have NEVER booked this cabin had I known about these issues. It also seemed to be isolated to this development. It's just plain crappy to withhold that type of information from a family of 5 with small children.
Manager response:
Aimee, thank you for sharing your experience with us. We are very sorry to hear your stay at our home was less than stellar. Our team will check the mattress from the sofa bed to see if it needs to be replaced or cleaned. We will also work with our housekeeping team to make sure extra linens are left for the sofa bed. Usually, there are some extra sheets in the closet next to the bed. The resort has a water restriction at the moment but they just ask that you conserve water, not that you can't use it. We apologize for any miscommunication and we hope we can have another chance to host you for a much more enjoyable stay.
Kevin S. Jul 2021
A great house with awesome views!!
Julia Z. Jun 2021
We will 100% be back! Our cabin was spotless and we had everything we needed! We are planning our next trip soon!
Kathryn B. Jun 2021
Loved this place! Lots of room to spend time with friends or retreat to your own space. Just be sure you make the drive in the daylight, the road is very winding!
Ewa F. Jun 2021
The view is very nice
Vishal P. May 2021
very good view. nice and clean apartment when we reached. overall good experience. would definitely come back.
Jade B. Apr 2021
We enjoyed our time in the cabin. It was clean, the view was spectacular, the beds pretty comfortable. The kitchen had the basic tools we needed. The problem was that on the first evening, we noticed the hot tub making strange noises, it wouldn't go above 84 degrees, and it seemed low on water. We called that night but missed out on that first evening's soak since someone couldn't help until the next afternoon. The problem was that it was too low on water. Simple fix with the hose right there. We waited a few hours for the tub to get up to temperature and was able to enjoy it on night #2. The next morning, it was low on water again and we heard water dripping under the deck. There was definitely a leak. So every evening, we had to fill it back up, wait for it to reheat, and not anticipate a morning soak. Kind of a bummer. I hope they get a new one so this isn't a problem for guests moving forward, especially if you don't want to plan your soak 3 hours in advance!
Cheryl H. Apr 2021
The best thing about the cabin was the amazing view of the mountains. We enjoyed sitting on the deck drinking our morning coffee and sitting in the hot tub. The house was also very clean and we spent a day in Pigeon Forge and a day hiking to Laurel Falls. The cabin is about 20-30 minutes from each location. We would definitely stay here again.
Justine K. Mar 2021
If you’re looking for a cabin with a great view of the mountains this is it!!! The layout of the cabin works really well also. It’s a bit far from town, but worth the drive for sure!
Kim N. Jan 2021
Beautiful cabin. Lots of room. Love the games.
Dane G. Dec 2020
Everything was great!
Marissa M. Dec 2020
This cabin was in general super clean, except there was some one else’s cigarette butts left outside on the balcony. (We don’t smoke) Also the master bedroom comforter was not on the bed and neither were the pillow cases there was only a thin fleece blanket on the bed. It had no bugs which I was really glad about and the view was so beautiful. I would say it is definitely not child friendly because there’s two sets of stairs which I knew already and was fine e with but there is actually a big hole cut out between them where a five-year-old can very easily fall through and it should be covered or patched. Also there was a broken piece of the gate on the balcony that was not fixed and just had a piece of wood nailed to it in the gap that was still wide enough for a one or two year old to slide through. Also the fire place is electric but did not shoot out heat and usually they do so I’m guessing it was broken. Besides that my family enjoyed the stay. Just some pointers for the next guests.
Manager response:
Hi, Marissa! Thank you for staying with us and sharing your review. Maintenance has been sent to check the fireplace, gate, and look for any holes so we can get everything in good shape for our guests. We hope to see you again!
Nathan K. Nov 2020
We love the Preserve Resort and this cabin was well kept up, great location and Amazing Views. First time we have went in the fall and highly recommend.
Charles R. Jul 2020
The view was amazing. Very calming and peaceful place. We were there for two weeks and we felt like home.
Laura D. Jun 2020
Our stay was incredibly comfortable. The views here are breathtaking and we would absolutely book this cabin again!
Bethany D. Jun 2020
My best friend and I rented the cabin for the week. It was exactly what we needed to escape from the city. Clean and tidy. Full kitchen with basic cooking tools and plenty of TVs! Shower/bathroom essentials were provided in hotel size, so if you have an extended stay I would recommend bringing your own. The unit has a washer/dryer but need to provide own detergent. I would recommend to friends and family and stay again myself.
Duane W. May 2020
We loved our cabin! It was perfect for our little quarencation. We all had an amazing time! The view was perfect and the cabin was very clean and equipped. If I had any recommendations it would just be that the cabin come with more amenities such as coffee filters, trash bags, more toilet paper, etc or a place on top of the mountain at the office where you guy buy things. We are a family of 6 and it was a little concerning that with no cell signal there was no land line phone or any instructions for what to do in case of emergency. Also it would have been nice to have a folder with detailed check in and check out instructions and/or some advertisements for local attractions.
Dakota J. May 2020
This cabin was perfect for our family vacation. The view is phenomenal! We will definitely be back for a yearly vacation!!!
Sarah M. Mar 2020
The view is amazing and made my heart happy every time I looked out the windows or went out on the porch. The home is comfortable and the pool table, game system, and foosball added great entertainment for our three boys. The resort is secluded which we enjoyed.
Lisa M. Mar 2020
Beautiful views! Beautiful cabin!
Jerry C. Mar 2020
Everything was good with cabin as usual. We have been using Sugar Maple Cabins for years
Danielle B. Feb 2020
Beautiful home with a beautiful view! My husband and I will most certainly be back.
SHELLEY F. Jan 2020
We had everything we needed in the house. It was comfortable and homey. Just the relaxed retreat we were looking for. The view was beautiful.
David Jean L. Aug 2019
Beautiful scenery
Kristin G. Jul 2019
Cabin was fantastic with an amazing view!
Jonas R. Jul 2019
The cabin was beautiful, the setting was amazing and there were so many things for the grandchildren to do at the cabin when we got home in the evening.
Audrey K. Jun 2019
The cabin was clean, as was the entire property
Carol D. Apr 2019
restful, peaceful, neat, clean, relatively close to everything.
Matthew C. Apr 2019
Our cabin was very nice, it was clean spaced out well from our neighbors and the beds were quiet comfortable. Also during our stay a few insects graced us with their presence somehow two wasps got into our cabin and a small grey scorpion and a silver fish came out from the downstairs bathroom other than that it was a great cabin.
Manager response:
We're very sorry for the inconvenience during your stay. This issue occurred under a previous management company. Our local teams are working with that company to learn from feedback and fix any issues. We just started managing this unit and would love for you to try staying with Vacasa in the future to experience our world class service.
Allen S. Jul 2018
Cabin had most amenities, great location, quiet!
Lisa W. May 2018
We loved the seclusion.
Ronald N. May 2018
Everything was great except the mattress in one bedroom was stained and looked dirty. There was no plastic cover on it either. There was a plastic cover on the other bed mattress.. We really check mattresses because of potential bed bugs.
Manager response:
We're very sorry for the inconvenience during your stay. This issue occurred under a previous management company. Our local teams are working with that company to learn from feedback and fix any issues. We just started managing this unit and would love for you to try staying with Vacasa in the future to experience our world class service.
Kim G. Mar 2018
The cabin was beautiful, maintained and cleaned very well. The directions to the cabin and the phone call making sure everything was ok was fantastic.