USA Tennessee Dollywood - Pigeon Forge, TN Sevierville Listing #30190

The North Face - Sevierville, TN

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18 reviews
Max. occupancy: 12 3 King Bed, 2 Queen Bed, 1 Sofa Bed 4 bedrooms 4.5 bathrooms No pets 
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Expert cleaning

Pro housekeepers clean thoroughly and provide fresh linens before every stay.

Local support

Count on 24/7 guest care and local teams everywhere we operate.

Self-service

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Luxury log lodge w/ private hot tub, mountain view decks & pool table!

Surround yourself with mountain luxury at The North Face, a gorgeous home that sits mere minutes from downtown Pigeon Forge. This elegant Smoky Mountain retreat is ideal for family vacations, offering ample indoor and outdoor space for gathering with your loved ones. Come home from your daily excursions to unwind in the private hot tub, grill out on one of the two expansive decks, challenge your friends and family to a game of pool, or take a soothing soak in the jetted bathtub (which is warmed by one of several electric fireplaces).

What’s nearby:
This mountain escape is beautifully located seven miles west of downtown Pigeon Forge, which is home to an assortment of beloved dinner shows, shops, restaurants, and all sorts of family-friendly attractions. Spend a day at Dollywood, take a tour of the Hollywood Wax Museum, or tee off at the Gatlinburg Golf Course. The entrance to Great Smoky Mountains National Park is also just 10 miles south through scenic Wears Valley, so you'll be able to hike, fish, and glimpse local wildlife at your leisure.

Things to know:
Free WiFi
Full kitchen (with a dishwasher)
Guests do not have access to the garage

This property is managed by Vacasa Tennessee LLC.

You must be 25 years or older to rent this property.

AMENITIES

Bathrooms

Jetted tub

Common areas

Game room

Features

Iron

Washer/dryer : Private

Heating & cooling

Central AC

Fireplace

Partial AC

Gas fireplace

House rules

Meeting and events allowed

Kitchen & dining

Dishwasher

Fridge

Microwave

Stove

Location

Mountain view

Media

Internet

TV

Cable

DVD player

Wireless router

Nearby activities & attractions

Downhill Skiing

Golf nearby

On-site activities

Hot tub : Private

Pool table : Private

Outdoor

Gas grill : Private

Deck

18 reviews

Kiley G. Jul 2022
It wasn’t the cleanest when we got there and then the roof leaked when it rained so we had buckets and pots set out to catch water. Definitely needs some upgrades
Manager response:
We appreciate you choosing to stay with us, Kiley, though it's disappointing to read you had any problems with your stay. A vendor came out to inspect for a leak and was unable to locate one. We will keep an eye on this. Our property manager spoke with housekeeping about cleanliness in the hopes this will not be a problem moving forward. Thank you!
jerry l. Jun 2022
The view from the deck was beautiful. The house had everything we needed for convenience. It was close to town but the road to the house is very steep and curvy. I guess that's what made the view so nice though! We would definitely consider staying there again.
April B. Aug 2021
This home was the location we wanted, had great views, and a lot of space.
The good: beds comfortable, pool table, air hockey, mini-b-ball, enough dishes and silverware for us, plenty of bathrooms.
The not so good:
The home has great bones, but really needs some work. We could smell cleaner when we entered, but the floors were not really clean, especially corners. The customer support while we were there was quick to answer, but we had to call twice. First time the hot tub wasn’t working, we came back from hiking the next day and it was running but an hour later it was dead. The circuit for the tub seems flakey as we had to reset it to get it working. Then the kitchen sink clogged on our fist full day, we called for that as there were no tools to even try to fix. We finally found a plunger and fixed ourselves and didn’t use the disposal the entire trip. The cable to the TV didn’t work, we called on that too but turns out the cable plugged into the wall was not secured completely (this house really needs to be dusted behind TVs). The fridge in the basement didn’t work as well, but we just gave up on that. The kitchen fridge was leaking water, think it was the defrost cycle on the freezer, but not fun mopping up water from the floor twice a day. The grill worked, but watch the grease as there is nothing in the grill to catch it well. The dishwasher worked, but remember to bring your orb soap for it because they did not supply anything (usually rentals at this price supply a packet or 2 to use). The washer and dryer worked, thank goodness! The basement bathroom had a lot of mold, millipedes, and cobwebs. The master bath had mold too. Also more ants than I would like to see as well, I expect bugs in the middle of the forest, but this was more than I’d expect if the home was treated. And someone before us in the rental had some kind of celebration and there were little star confetti’s all over the place, a gold ribbon in the ceiling fan and a bunch of balloons on the ground outside below the deck :(

Bottom line, it worked, and we left it in better condition than when we started, but way overpriced for some of its issues. We had an awesome vacation, spending most of our time in the mountains, but on a vacation, the last thing I want to do is come back after a long day of hiking and unclog a sink.
Manager response:
Hello April, we are pleased you enjoyed your stay despite the issues you experienced during your stay. We are disappointed that these issues did not get resolved to your satisfaction. We have forwarded them over to the local management for follow up. We do hope to host you for a future great stay soon!
Rene C. Jul 2021
This cabin was very nice. Loved the high ceilings and the views. The pool table & game room were great. The beds could use some updating.
Aaron H. Jun 2021
Would highly recommend this home to anyone who wants peace and quiet after a long day of being in “tourist mode”. It’s not very far from any vacation destination in the area. Well kept and clean.
Vicky M. Dec 2020
I would not recommend this house for the following reasons: All mattresses in house are old and very uncomfortable. Kitchen utensils need to be updated - all pans are Teflon and severely scratched. Mixer does not work. Only 1 bowl. No baking items but small cookie sheet. Inside was old and needs to be updated.
Manager response:
Hi Vicky. thank you for your feedback. We are sorry to hear that there were some details amiss during your stay with us. We have passed these comments onto our local staff and will work with our homeowners so that we can make this home a truly relaxing vacation spot. We do hope that we have another chance to host you in the future!
john k. Nov 2020
The house was terrific! It made a great initial impression. As we walked in the door our mouths fell open. The pictures are very accurate. The view was stunning. The kitchen was roomy and had everything we needed to prepare and eat meals. The bedrooms were spacious the beds were comfortable. The drive into the neighborhood was easy and the neighborhood was incredible. We actually spent some time just walking through it admiring the houses and the views.

We also enjoyed the game room, watching baseball on the big screen TV and playing pool. The living room was a great place to get some quiet in front of the gas fireplace. We will be back to this beautiful home soon!
Lana G. Jul 2020
We Stayed in the Northface house. It was very pretty. The beds were comfortable. They view was beautiful and very peaceful. We had a problem with the air conditioning when we got there. It was very hot inside. I called and they sent someone out immediately. They checked the unit out and it couldn’t be repaired. It has to be replaced so they brought in window units in and refunded us some of our money. I think was very fair. It wasn’t their fault that the a/c went out. I did have a small
Issue with the bathroom pocket doors. They did not lock but we just made a rule of the door is
Shut, knock first. Besides that we had a great stay and would Stay there again.
James B. Jun 2020
Very nice home with wonderful views in a quiet upscale neighborhood where It’s difficult to see other homes unless you go for a walk up/down the hill.

Unfortunately the A/C unit in the living room is a. Not working properly or on its last leg. We could get the temp below 82. Also, the garbage from the previous renter was never picked up requiring us to keep the garbage in a laundry room (not ideal). But overall the home and location were very nice.
Manager response:
Hi James! Thank you for your review. We are happy to hear that you enjoyed the location and views of this home! We value your feedback surrounding the air conditioner in the home and have worked to schedule maintenance to address this concern. We hope to host you again in the future!
MALCHUS M. May 2020
This place is dated. Dining room chairs were broken. Cabinets in the kitchen were broken. There where pest issues in side and outside of the house. Outside grill need to be replaced due to the top rack is old a rusty. The breaker for the air conditioning was off, should have conducted a pre-inspection from the management team prior to my arrival. Maybe once upon a time this was worth the price for admission! Not now!
Manager response:
Hi, Malchus! Thank you for staying with us and taking the time to let us know how it went. We apologize for the disappointment you experienced. A new grill has been ordered, we have a tech working on the HVAC system, and the dining room chairs, pest control, and cabinet door will soon be addressed. We hope to see you again!
Andre S. Mar 2020
VIEW
David K. Jan 2020
Very nice house, plenty of room for the whole family..
Kesha R. Dec 2019
The place was beautiful and very spacious
Diann B. Sep 2019
The coffee maker needs to be replaced, we could not drink the coffee made in it. The beds were not comfortable, and squeaked badly. The cabin smelled bad when we entered. Tried to make it better, but when we brewed the coffee, the smell was bad.
Manager response:
We're very sorry for the inconvenience during your stay. This issue occurred under a previous management company. Our local teams are working with that company to learn from feedback and fix any issues. We just started managing this unit and would love for you to try staying with Vacasa in the future to experience our world class service.
Connie S. Sep 2019
Straight forward and easy to understand