USA Tennessee Dollywood - Pigeon Forge, TN Sevierville Listing #33772

Black Bear Lodge - Sevierville, TN

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26 reviews
Max. occupancy: 12 3 King Bed, 1 Queen Bed, 2 Sofa Bed 4 bedrooms  plus loft 3 bathrooms 4 dog max 
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Expert cleaning

Pro housekeepers clean thoroughly and provide fresh linens before every stay.

Local support

Count on 24/7 guest care and local teams everywhere we operate.

Self-service

Smart locks or lockboxes at many homes offer smooth, contactless check-in.

Dog-friendly home w/ mountain views, hot tub & shared pool/disc golf!

Find stunning mountain views, an expansive wrap-around deck, and a private hot tub to welcome you home from your daily excursions at this beautiful escape in Sevierville! The Shagbark community offers plenty of space to play, with a shared seasonal pool, a children's playground, a picnic area, and a disc golf course. Back at the house, you can easily prepare meals on stainless appliances in the open kitchen, curl up and relax in the warm glow of the fireplace, or retreat to the game room for a round of pool, shuffleboard, or retro arcade games.

What’s nearby:
This home enjoys a wonderful location for exploring the many attractions of the Smokies. Great Smoky Mountains National Park awaits 13 miles south, where you can spend your days hiking, fishing, and taking in incredible views of the mountains. The countless shops, restaurants, dinner theaters, and attractions of downtown Pigeon Forge are 10 miles northeast, with the iconic rides of Dollywood only three miles beyond.

Things to know:
Free WiFi
Full kitchen
Dog-friendly

This property is managed by Vacasa Tennessee LLC.

Parking Notes: There is a paved, level parking area with enough space for up to four vehicles. Vehicles Must be Pre-Registered with the Security Gate or guests will not be let in.

You must be 21 years or older to rent this property.

AMENITIES

Common areas

Game room

Features

Iron

Washer/dryer : Private

Heating & cooling

Central AC

Fireplace

Partial AC

Gas fireplace

Kitchen & dining

Dishwasher

Fridge

Microwave

Stove

Location

Mountain view

Media

Internet

TV

Cable

DVD player

Gaming system

Wireless router

Nearby activities & attractions

Downhill Skiing

Playground

Disc golf

Golf Nearby

On-site activities

Hot tub : Private

Pool : Shared

Pool table : Private

Outdoor

Gas grill : Private

Balcony

Deck

Cabana

26 reviews

Autumn B. Sep 2021
We really enjoyed our stay at Black Bear Lodge. It was clean and there was plenty of room for us 9. We stayed for a week and there were enough necessities (paper towels, dishwasher soap etc) to get us started. The kitchen was well stocked with dishes and cookware. We used the normal coffee makers but there is also a Keurig there (not shown in the photos). Previous reviews have stated the floors are creaky and we found that to be true. We experienced low water pressure in the showers as well if anything else was using water at the same time. We were unable to use the grill as the bottom had fallen out. None of these things had a serious impact on our stay. I reported the grill and a couple of other minor things to Vacasa so hopefully they will be resolved for future renters! The kids really enjoyed the downstairs game room and everyone enjoyed the hot tub. All of the security guards at the guard shack were very nice. The roads getting there are very steep as previous reviews stated. We enjoyed staying a little ways out from the busyness of Pigeon Forge. The drive to get down into town wasn't bad at all. The view from the porch was beautiful. Overall our families had a great time!
Manager response:
We are thrilled you enjoyed your stay at our Black Bear Lodge! We apologize for the issues you experienced regarding the grill and water pressure. We have passed along your valuable feedback to the manager and they are working with the owner to replace the grill and address the water pressure. Thank you for letting us know there is room for improvement and we hope we have the opportunity to host you for another comfortable stay.
Pamela K. Aug 2021
This house has amazing views. It really is on top of a mountain. I recommend a good vehicle to get up to it. We had several different black bears come by but they just went on by when they realized we had no food or garbage out.

The house has a nice hot tub and the arcade game machine was a huge hit with my son.
Rebecca H. Aug 2021
Enjoyed being away from the noise and traffic but but being close enough to get to enjoy the attractions.
Brenda G. Jul 2021
Had a great time. Enjoyed our cabin and saw several bears!
Haley M. Jul 2021
This is a beautiful cabin that had plenty of room for our family of 12. It was clean and cozy and everyone loved the pool table and hot tub. The view is beautiful, even better than I expected from the pictures online, and the pictures are an accurate representation of what the cabin looks like. We enjoyed the remote location and the Shagbark community, and it was easy to get to Pigeon Forge from the location. The security team is really nice and the roads were quiet our whole trip. Also, we saw a bear right in the back yard. We had a great time and the best part of our trip was spending time together as a family at the cabin. We hope to come back again someday!
Nancy S. May 2021
Nice house. Plenty of room for 6 adults and 2 babies. Very clean. Saw 2 bears while we were there.
Kathy P. May 2021
Beautiful views, beautiful setting, clean and tastefully decorated, beautiful home, bears were plentiful, mostly secluded, game room was great.
On the flip side, make sure you have a 4WD/AWD, water smelled like rotten eggs, but cleared out after a while, coffee makers were junk, no extra bed linens, showers were small, pool cues need replacing, floors were so creaky, late risers couldn't sleep, toilet seat in master bath wouldn't tighten so seat slides around.
Manager response:
Hello Kathy, it's our pleasure to hear that you enjoyed the beautiful views and cleanliness of Black Bear Lodge. We are pleased to hear you enjoyed your stay! Thank you for taking the time to share your feedback with us. We will be sure to pass your suggestions along to our local manager who will work with our homeowner to make necessary upgrades. We look forward to hosting you again!
Carol F. Apr 2021
This is a beautiful cabin that has all the amenities you’ll need but your adventure starts on your trip up the mountain. It’s a very tight, steep road. Can't imagine this road in the winter.
Although we had to wait for the cabin to be cleaned, we totally enjoyed our stay. The wrap around deck had lots of seating and views but watch out for bears at sunset. They don’t stay long and leave when they hear a barking dog.
Family members who like it cool need to stay on the ground floor 🥶. When the sun sets, it gets very warm in the kitchen.
The Shagbark Security guards are extremely helpful. Call them ahead of time to make sure they have your reservation.
John C. Mar 2021
Me and my family 👪 had a great time at this cabin would consider booking again
Ailen L. Feb 2021
We enjoyed our stay sooooo much! The house was equipped with everything we needed. Breathtaking views, spacious, and clean. Internet worked nicely. Vacasa gave me a call the following day after arriving to make sure everything was okay. The cabin is on a hill with a STEEP entrance. Only down part seems like people with pets stayed before us and there was POOP everywhere in the lawn.... if you take pets, clean up after them.... It's hard enough to find places that allow you to take your fur babies so that's the least you can do :)
Michael B. Jan 2021
Nice cabin on the mountain.
Marni V. Dec 2020
The cabin is beautiful, comfortable, clean and the views can’t be beat!
Jamie P. Dec 2020
We saw bears and was perfect size for all to have enough room.
Bret H. Dec 2020
Nice and cold, great location, plenty to do when in the cabin. All and all a great trip
delphine T. Nov 2020
11/8/20 - 11/15/20. We had a great view of the mountains. Living room was great for large family. Anything we needed they management responded quickly.
Karen B. Nov 2020
The layout was well planned and comfortable
Susan J. Nov 2020
Very stunning area in Shagbark. The main living area was perfect for our 10 guests. This cabin has multiple maintenance issues. Multiple light bulbs out with no replacements in sight along with missing porch swing on lower patio. The 2 smoke detectors on lower level were removed and laying on table. One of the cable boxes had broken access card and fireplace was turned off outside amid 27 degrees first night. Reached out to maintenance and they were suppose to get back to us after speaking to cable company. We never heard back. The locked garbage area only had room for 2 large bags of garbage and no pickup during stay. Not enough towels and wash cloths, only 4 per bathroom. Only one dish cloth and one scrubby sponge in kitchen. No dishwashing detergent in sight. No sound barriers, could hear every tv and private conversations from every level. The water and ice filter needs to be changed and ice chute is frozen up. The water faucet had better tasting water.Tried to grill and grill had hole in bottom. For such a beautiful cabin certainly needs maintenance.
Manager response:
Susan, thank you for taking the time to provide us with your feedback! We are so glad you enjoyed your vacation in our home. We apologize for the details that were amiss. Unfortunately, it looks like we had to set up an appointment with the cable company to replace the box and the system was fixed on the 6th. Vacasa provides a starter pack of laundry soap, dishwasher soap, paper towels, garbage bags, etc. Anything that is needed after what is provided is up to you to provide for yourself. If you do not have these supplies upon your arrival, our staff is more than willing to replenish those items for you. There are enough towels in the home for the maximum occupancy and there is a washer and dryer in the home for your use. We are happy to assist our guests during their stay as long as we are contacted for help. We will make sure our local staff is aware of the items that need to be addressed. We are glad you enjoyed our home and we look forward to hosting you again in the future!
Michael R. Oct 2020
This cabin is exactly what we were looking for when it came to our first visit to the area. Nestled at the top of a mountain with expansive views of the Smokys and wildlife nearby. There were 6 people and 3 dogs in our party and there was plenty of room for all of us. Definitely recommend this cabin and Vacasa for anyone considering this location
Jamie C. Oct 2020
Wonderful stay and very, VERY nice place. Bears and Cubs were around. Hot tub is perfect. Views are picture perfect.
Everything was perfect.
Kristin M. Sep 2020
It is such a beautiful home! The location and the view is perfect. We even saw a Bear while driving up to the cabin. Thanks for a wonderful stay!
Daniel H. Sep 2020
The cabin was in good shape. High up on the mountain with good views. Centrally located with access to a lot of public activities. Up close and personal bear sightings.
Jamie C. Sep 2020
We have rented several cabins in the past but this was our first rental through vacasa. We looked for a long time for a cabin that checked all the boxes and were excited that this one fit the bill. Upon arrival we quickly realized that the pictures in the listing are very well staged and must have been taken When the cabin was newer. The cabin overall has a nice layout, a great view, large deck, and fun games. The community (pool, disc golf and playground) was the standout by far.
The cabin, which was likely very nice at one point, has succumb to years of neglect of basic maintenance and multiple renters. The second day of our trip the AC went out. Vacasa did send someone the next morning and the AC was functional again. However, that same night the sink in the downstairs bedroom started leaking when turned on and flooded the floor. We made due and washed hands and brushed teeth in the bathtub as to not use the sink downstairs. The last day of our trip we contacted vacasa again and they sent a plumber that evening. Sadly the last night of our vacation was spent in the cabin with the plumber doing some pretty major repairs (which resulted in sewage water getting on the floors and filling the cabin with a fowl odor). Additionally the grass is so overgrown outside that the mosquitos were awful. We also saw bears (which was pretty neat) but due to the hot tub being on the lower level where the grass was over grown, we couldn’t use it. Other things that were disappointing and show the lack of maintenance: multiple light bulbs were burnt out; multiple remotes had dead batteries for the TVs; the smoke detector was ripped off the wall; two outlets had no covers (safety concern with small children); two cabinet doors were missing (one in kitchen one downstairs); fan over pool table was coming detached from ceiling; lock on upstairs bathroom door was broken; light outside was busted; vines growing up side of cabin; weather stripping is coming off under door and windows; wood was rotting on beam on upper deck; swings that were pictured on patio are missing and the pillows had stains, all but one pan was unusable due to the Teflon being scratched and chipping; and there were some large cobwebs In the upstairs bedroom and loft as well. Other things that were more personal preference were the showers were small and dark and the bed linens were not comfortable, the Wi-Fi was inconsistent and often kicked you off of multiple people were logged on.
We enjoyed our trip but the cabin was disappointing. This was our first vacasa rental and they were quick to send maintenance out when requested and the issues were addressed, it’s just not something you want to deal with on vacation. It also makes us wonder if other homes that vacasa rents Are as poorly maintained, and therefore I would like to rent from vacasa again due to the customer service being great, but am hesitant because of the condition of the cabin that they manage. We contacted vacasa and let them know that we were unable to leave a 5 star review due to the above. They thanked us for letting them know. Last note: call the shagbark security gate prior to your arrival: we did and saved ourselves from not being able to get in the gate as they had no record of our reservation on file.
Manager response:
Hi! Thank you for your review. We’re sorry to hear that the home was in this condition upon your arrival - please know that this is not the regular standard for our properties. We attempt to be as transparent with our listings as possible and provide accurate and current photos, amenities lists, and descriptions so guests can make an informed choice about making the right decision for their needs! We hope to have the opportunity to better impress you in the future.
Helena P. Jul 2020
We loved our time at the Black Bear Lodge. The house is great for a family with pets. The dogs had a reasonable sized yard to use. The porch and the view was amazing. Our family enjoyed playing cards at poker table and my son enjoyed the game room. The bedrooms we a nice size and lots of closet space in the bedrooms.
STACY S. Jul 2020
Great views loved the layout of the cabin plenty of space for our 3 families with kids. About 25 to Pigeon Forge 45 to Gatlinburg. Some of the people in our reservation had issues getting in through the gate which was frustrating. The cabin is pretty high up so the ride up was a little scary. Lots of bear sightings at the cabin so we were unable to enjoy the hot tub due to it being on the lower level and this is where the bears were...would have been nice if it was on the main level deck. No extra garbage bags or hand soap. Overall it was a nice cabin and we enjoyed it.
Nicholas A. May 2020
The cabin was isolated well enough. The rooms were spacious and the amenities were great. All-in-all it was a good value.