USA North Carolina North Carolina Coast Avon Listing #44127

Heliotrope #13-DE - Avon, NC

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12 reviews
Max. occupancy: 8 3 Queen Bed, 1 Double Bed, 2 Twin Bed 4 bedrooms 2.5 bathrooms 2 dog max 
Address provided after booking

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Expert cleaning

Pro housekeepers clean thoroughly and provide fresh linens before every stay.

Local support

Count on 24/7 guest care and local teams everywhere we operate.

Self-service

Smart locks or lockboxes at many homes offer smooth, contactless check-in.

Beachfront, Dog-Friendly House w/Free WiFi, Private Hot Tub, W/D, & Shared Pool

Follow the sun to outstanding oceanfront Heliotrope. The ground level has good parking, two carports, under house entry, a fish station, and a beach boardwalk. On the first floor, Oceanfront bedroom one has a queen, deck access, LCD TV/DVD, and semi-private hall bath with tub/shower. Hall bath number two with tub/shower is close to the laundry nook. Bedroom two with single and pyramid beds and bedroom three, which offers a queen bed and LCD TV/DVD, are near furnished outside deck with hot tub. Guests will enjoy Heliotrope's great room with a tall ceiling, rich cedarwood accents, skylights, a half bath, comfy resort furnishings, and large TV/DVD with surround sound stereo. The granite kitchen has all the amenities required by good cooks and the dining area has an appetite-inducing oceanfront backdrop. Main bedroom four has a queen, deck access, LCD TV/DVD, and bath with tub/shower. A wide furnished oceanfront sundeck ends in a screened porch. Choosing dips between Heliotrope's hot tub and the beautiful beachfront may be the biggest problem facing all guests.

Things to know:
Dog-friendly for a small, nightly fee!
You will be required to sign an additional lease agreement upon making a booking which will be sent to your email. You will not be able to check in until we have received your signature electronically. Please contact us directly if you do not receive this agreement.

Please note: Guests have access to the Club Hatteras Pool Facility. Additional details around this facility will be shared in your check-in email and during the check-in process. The club is typically open Mid-May to Mid-October, depending on the weather.

This property is managed by Vacasa North Carolina LLC.

You must be 25 years or older to rent this property.

AMENITIES

Children

Baby gates

Features

Iron

Washer/dryer : Private

Heating & cooling

Central AC

Partial AC

House rules

Dog-friendly

Kitchen & dining

Dishwasher

Fridge

Microwave

Stove

Location

Ocean view

Oceanfront

Water view

Waterfront

Beach access

Media

Internet : Century Link

TV

Cable

Wireless router

On-site activities

Hot tub : Private

Outdoor

Gas grill : Private

Deck

Safety & accessibility

Limited mobility access

12 reviews

Rebecca B. Nov 2022
Location was really nice. We enjoyed sitting on the deck and listening to the ocean waves and looking at the stars. The home was spacious and well stocked. Overall the stay was phenomenal.
David N. Oct 2022
Great location. Just what we needed for a guys trip to the beach.
Patrick H. Sep 2022
Close to beach, deck was nice set at.
Hannah C. Aug 2022
Every time we needed something, the hosts were very accommodating and getting us what we needed in a timely manner. Spacious, clean and great beach access. Great family vacction!
George J. Jul 2022
Not the best house due to needing multiple repairs including loose floorboards we had to nail back down ourselves. House was completely unsanitary and had not been cleaned in certain places in a very long time if ever.
Manager response:
George, thank you for taking the time to provide us with your feedback. We take guest feedback seriously and have forwarded this information to our local staff so they can review the inside of the home for any items needing a bit of TLC. Had we been notified during your stay about this we would have been more than happy to assist. Please know that we are available 24/7 with any questions or issues that may arise. We hope to have the opportunity to better impress you in the future.
Tracy A. May 2022
We loved the location to the ocean.
Tara O. Apr 2022
We enjoyed our off season visit to this beautiful spot. What a great escape. Thank you.
Gerard R. Mar 2022
Absolutely hands down worst rental realty company i have ever dealt with. To start off, there was hundreds of dollars worth of fees such as cleaning etc. My girlfriend and I and our dog arrived Friday evening and we were using phone flash lights to safely walk up the stairs because the lighting is horrible outside. We went right to bed and next morning we were actually able to get a good look around at the house and see how dusty everything is, the extreme lack of privacy due to destroyed vertical blinds making it hard to sleep as well with the sun coming right in. The beds are as comfortable as the carpet floor. My girlfriend has asthma and has had to keep her inhaler with her at all times in the house due to the dust. The railings on the upstairs balcony are very unsafe and move way too much to feel like they're of any use being there, the floor joist and fascia boards the railings are attached to, move with the floppy railings. It is an accident waiting to happen. A couple of The cross braces for the piles that the house sits on are not even attached. Broken glass ALL OVER the property. I called the reality company to make them aware that there is a broken bong that our dog almost stepped on along with thick shards glass on the stairs to go up to the house from previous occupants on Monday, and they never came to remove any of it after they said they were sending maintenance. They dismissed our concern, meanwhile that could've been hundreds of dollars in vet bills for stitches. It was a hazard that was not child or pet safe. When we first arrived there was laundry in the dryer from previous occupants, a dishwasher is absolutely loaded to the gills with dirty dishes that we had to put through a wash cycle then put away, let alone the fact the inside of the dishwasher is literally missing majority of the pegs for dishes due to rust. The previous occupants container of soiled linnens was on the deck for days until the company came around to drop off for the next occupant after us and i had to ask them to grab them. The screens on the screen room are useless as they flop in the breeze, thankfully the flies and mosquitos aren't bad in March. The carpet had little sand spurs everywhere that were only found when we walked on them barefoot. The wifi network they gave us was wrong thankfully we knew to look at the back of the router. We lost power at least twice a day, mind you even on the sunny 65 degree days with no wind. The power would stay out for five minutes but certainly wasn't fun when it's 10 at night in the shower. The house is in desperate need of maintenance with rotten boards all over the outside. The bedroom fans, especially one of the bedrooms downstairs is so broken if you shift in the bed it may fall on you. Absolutely will not be booking with this company again. Enraged the fees paid for this rental for what?? Only justifiable fee was water usage fee. We were very nice on the phone with them and they were horrible to deal with and very nonchalant about issues we had brought up to them. There is no point calling the company with you concerns because it is hard to get in touch with them and they do not respond. Trying to figure out who we can escalate the problem to because they should not be in business. In addition to calling, we didn't hit the end button, but said goodbye, they thought we hung up i guess and started to say amongst each other (guy we spoke with and a woman in the background) how we should just take care of the dishes and remove the stuff from the dryer and not worry about any of it, as if it wasn't their responsibility to do so prior to us arriving. In addition to all of this, for the checkout they request that you strip all of the beds, vacuum the house, take out the garbage and do the dishes. For the cleaning fee and other fees they charge you it is crazy they request anything be done at all.
Manager response:
Thank you for reviewing your stay, Gerard. We sincerely apologize for the issues you experienced. We always strive to provide excellent customer service and are very sorry we did not live up to our standard. We appreciate you letting us know and we will follow up with the appropriate parties. We have repaired the issues with the railings and blinds. Our local manager will address your concerns with our housekeeping team. Thank you again for this valuable information as we always welcome the opportunity to improve. We hope to have another chance to impress you on a future stay.
Dina C. Nov 2021
The vertical blinds were so broken and warped there was no privacy whatsoever, except for the downstairs front bedroom which had the window boarded over. The outside lighting is so awful that it's dangerous going down the stairs at night. The sliding doors upstairs leading to the deck have no screens. The dishwasher is so rusted many of the pegs have rusted off. The entire downstairs and the furniture upstairs smells strongly of dog. The bathroom door in the upstairs bedroom sticks so if you do manage to close it, you will have a very hard time opening it. Finally, we were given the wrong network name for the wifi and it took 18 hours for that to be resolved. Oh and the outlet the router is plugged into is powered by a switch. Hint: it's on the other side of the room. I would definitely not recommend staying here.
Manager response:
We appreciate you staying with us, Dina, and apologize we missed the mark. The window is currently boarded. We're sorry if this was upsetting. The blinds, outdoor lighting, and deck screens are getting addressed. The WiFi information has been updated. Thank you!
Kimberly T. Oct 2021
The house was better than I remembered!
Elizabeth Z. May 2021
I would give Heliotrope a 3.5 if that were possible. Nice furnishings, close to the beach (but a bit of a climb to get over the dune made it difficult for older family members). Needs a few things to make it really worth visiting again. Kitchen is not well stocked--needs a better variety of dishes, more silverware. We had to buy pot holders. Drain in family bath was extremely slow when we arrived and was completely clogged by Wednesday. Called for maintenance and they never came. Guys had to take showers outside since the other bathroom was inside the master bedroom and not always accessible. Right next door to the public walkway to the beach so some noise from loud neighbors using the path at all hours of the night. A few minor repairs needed--ceiling fan in bedroom looks shabby, vertical blinds showing wear and tear. No homey feel like when we rented from smaller real estate companies--no notebook with tips from owner and other comments from other visitors. Miss that! Hot tub was in good working order and deck had recent repairs and updates.
Manager response:
Hi Elizabeth, thank you for staying with us. We appreciate that you took the time to share your feedback about the kitchen supplies. We are sorry that the drain was not addressed during your visit. We see that there was a maintenance request for an outlet but we don't see contact with us about the drain. Our guest service agents are available 24 hours a day and if any issues arise we encourage guests to let us know so that we can assist. We hope you'll visit again very soon.
Jonathan F. May 2021
Great location but this house is old and dirty. The blinds were broken or missing, the tub was clogged, the pots and pans were dirty, the kitchen was not clean, and the heat did not work well. Will not recommend.
Manager response:
Hi Jonathan! Thank you for your review. We’re sorry to hear that the home was in this condition upon your arrival - please know that this is not the regular standard for our properties. We have implemented a Premium Clean program so we can continue to strive to provide our guests with fulfilling experiences; We apologize for any missteps, as it is never our intention to disappoint. We hope to have the opportunity to better impress you in the future.