USA North Carolina Buxton Cottages at the Cape - Buxton Listing #44405

Egret #6B-CAC - Buxton, NC

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6 reviews
Max. occupancy: 4 2 Queen Bed 2 bedrooms 1.5 bathrooms 2 dog max 
Address provided after booking

Worry-free booking

Enjoy peace of mind with simple cancellation and optional travel insurance. Learn more >

Expert cleaning

Pro housekeepers clean thoroughly and provide fresh linens before every stay.

Local support

Count on 24/7 guest care and local teams everywhere we operate.

Self-service

Smart locks or lockboxes at many homes offer smooth, contactless check-in.

Dog-Friendly Townhouse w/ Free WiFi, AC, Private W/D, Shared Pool + Ocean View

Build a beautiful resort village on a favorite Hatteras Island location, and they will come. The Cottages at the Cape are the closest rental units to the Cape Hatteras Lighthouse in Buxton. They share a long border with the national park and are literally steps from the beachfront. Bring the bikes, because Buxton’s unique shops, restaurants, and lighthouse are all very close. Forget the 4WD vehicle - those in the know have discovered that the three jetties to the east of the cottages produce some of the best fishing, surfing, and swimming on this island. Walking to the south will take you to open beaches, the famed Cape Point, and if luck is on your side during the summer, a few sea turtle nests (be careful to stay outside the barriers). This is an excellent two-bedroom condo with one-and-a-half baths. The interior has been professionally-decorated with comfortable and fun beach décor. You'll have access to an outside shower and a patio. An escape to the cape never looked so good as at Cottages at the Cape.

Things to know:
You will be required to sign an additional lease agreement upon making a booking which will be sent to your email. You will not be able to check-in until we have received your signature electronically. Please contact us directly if you do not receive this agreement.

This property is managed by Vacasa North Carolina LLC.

Please note: Guests have access to the Club Hatteras Pool Facility. Additional details around this facility will be shared in your check-in email and during the check-in process. The club is typically open Mid-May to Mid-October, depending on weather.

Parking Notes: Please park in driveway, maximum total vehicles: 2

You must be 25 years or older to rent this property.

AMENITIES

Features

Washer/dryer : Private

Heating & cooling

Central AC

Partial AC

Kitchen & dining

Dishwasher

Fridge

Microwave

Stove

Location

Water view

Media

Internet

Cable

DVD player

Wireless router

Outdoor

Patio

6 reviews

Sue E. Oct 2021
Excellent Location.
Patricia R. Oct 2021
I have been renting from Hatteras for 20 years. I have never had anything negative to say about a home that we rented, never given anything but five stars.
I understand that there’s a shortage of workers all over the US but this is the first home in 20 years that I honest to God had to clean.
I asked for a home that I didn’t care if pets had been in as I have pets at home but did not bring them with me on vacation. There was so much dog hair on the carpets the bedding, the floors, it took me an hour of vacuuming and sweeping the floors just feel like I can walk in there. I don’t know when the last time the carpets were cleaned In this home. After the first day I walked in my flip-flops to the house because if you didn’t your feet were almost black.
No I didn’t call and complain about the dirtiness of the home, due to the fact that this was the first home I had ever been in that I actually had to clean, and I know that there is a shortage of housekeepers.
But honestly my biggest thing with this home yes there was hardly anything to cook with. The couple of frying pan’s have been so abused I didn’t even bother to try and use them. Hardly no dishes, I had a 2 1/2 year-old grandson with me but luckily I brought his own cup because there was not even a plastic cup in this home.
Usually I complain to my husband about the lack of cabinet space to put food and how many dishes, plates, cooking utensils, and any other kitchen gadget you could think of but this home is so sparse with it cooking stuff it was ridiculous to try and even cook a meal.

I’m not going to let one bad home in 20 years prevent me from still renting from Hatteras, I’m sorry I just don’t like the fact they were bought out and so many things have changed with Hatteras Realty. I don’t even like the fact that when I call I’m routed to somebody that doesn’t even live in Avon. The personable experiences that I used to have with Hatteras are gone. I will continue to rent but it’s very sad the route that has happened to this buyout.
Manager response:
Thank you for your feedback, Patricia. We are sorry to hear that your experience with us was not the pleasant and relaxing vacation for which we strive to facilitate. We apologize that the home was not in better condition upon your arrival and regret to hear that this was your experience while staying with us. Please know this is not our standard grade of cleanliness and presentation. The comfort and satisfaction of our guests is our priority and the experience you had is certainly not commonplace. We appreciate you bringing these matters to our attention. Our local staff will follow up with housekeeping to ensure future cleans are completed to our standards and they will take an inventory of the kitchen and replace or add any items as necessary. We hope you'll give us a second chance to impress you in the future.
Jonathan P. Jul 2021
Got to house and dog poop smeared on screen porch, dog hair on everything and had to wash bedding due to hair on all sheets. Outdoor shower missing plug from being open for winterizing. Holes in the walls
Manager response:
Hi, Jonathan! We sincerely apologize if housekeeping missed cleaning up any traces of dog and will follow-up with them. Maintenance will be checking for holes that need patching. Thanks!
Chuck H. Jun 2021
Pros: AC in the house was great, good ocean views. The beach access is right next to the house and there are porta potty’s so you can stay out longer.

Cons: There was a handprint on one wall of the upstairs bedroom, it looked like it was imprinted on some type of residue that was left on the wall. Absolutely disgusting. There were also hand/fingerprints running along the ceiling on the main floor.
A large cockroach crawled across the wall of the master bedroom one night while we were in bed. Additionally, when we got to the house (with keys provided by the rental company) the cleaning crew was still there so we had to sit in our car while they finished.

We had the deck doors open to let the breeze in one day and a picture hanging above the sofa came off the wall and fell on my wife’s head. On another occasion when the deck doors were open, a separate picture in the kitchen flew off the wall (fortunately that one did not hit anyone).
At one point during our stay, I opened the sliding door to the closet on the main floor. One of the doors came out of the track and fell on me. Fortunately no one was injured during these incidents. These all could have caused injuries had they happened to an elderly or handicapped individual.

I called Vacasa in regards to the cockroach incident. They stated they would contact the realty company in Hatteras and they would contact me. Hatteras Realty never called so I called them directly. I said that I would even be fine with some bug spray that I could spray in the house myself. The woman I spoke with was dismissive of the issue and said that the cockroach wasn’t a cockroach, but a “palmetto bug”…which is a cockroach. I’m an outdoors person and this was legitimately the largest cockroach I’ve ever seen in my life. Hatteras Realty stated they would schedule a pest service. They did not schedule the pest service until after we left. I know this because the pest control company called and texted me…so Hatteras Realty gave out my cell phone number without my permission.

The house is in a neighborhood which includes a neighbor (apparently a full time resident) who screamed at us to slow down although I was driving under the posted speed limit. There are also numerous signs on the street demanding that you slow down, as well as several trash cans that have been spray painted in red telling you that you must slow down. Not the most welcoming area.

I would not stay in this house again.
Manager response:
Hello Maura,We apologize for the house not being cleaned as thoroughly as is our standard. Please know that local staff is available to assist with any cleanliness issues you encounter while in the home. We hope to get the chance to host you again! Thank you.
David E. May 2021
Location.
Francis M. May 2021
Location near beach and size of unit which is comfortable and well equiped.