USA North Carolina Western North Carolina Sylva Listing #23426

Mountain Heritage Lodge - Sylva, NC

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24 reviews
Max. occupancy: 12 2 King Bed, 2 Double Bed, 2 Twin Bed, 1 Sofa Bed 3 bedrooms  plus loft 3.5 bathrooms No pets  4WD/traction may be required in winter
Address provided after booking

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Enjoy peace of mind with flexible cancellation options. Read our cancellation policy >

Expert cleaning

Pro housekeepers clean thoroughly and provide fresh linens before every stay.

Local support

Count on 24/7 guest care and local teams everywhere we operate.


Smart locks or lockboxes at many homes offer smooth, contactless check-in.

Rustic & comfy log home with hot tub, pool table and unbeatable mountain views!

This beautifully handcrafted log home is nestled at 3,200 feet at the crossroads of the Great Smoky Mountains and the Blue Ridge Parkway. The home is located in a 200-acre community and backs up against a national forest with beautiful mountain views, creeks, and cascading waterfalls. Relax by the gas log fireplace in the living room. Hang out on one of the two large decks or enjoy the private hot tub. There are plenty of opportunities for entertainment and competition with a pool table, Ping-Pong, and a card table.

What’s nearby:
The home is just minutes away from Dillsboro, the Great Smoky Mountain Railroad, Sylva, Waynesville, Franklin, Murphy, and the reservation/casino in Cherokee. Enjoy whitewater rafting or tubing on the Nantahala River. The ski resort in Maggie Valley is just 20 minutes away and the historic Biltmore Estate is only a 45-minute drive.

Things to know:
Free WiFi
Full kitchen
Fireplaces only available from October through March
Maximum parking spaces: 3
Limited cell service and GPS
Please note well constraints require guests to practice conservative water usage.

This property is managed by Vacasa North Carolina LLC.

Parking Notes: (3 cars) Park in the driveway at the cabin. Access: One lane paved road with incline. Would be difficult in snow/ice

You must be 25 years or older to rent this property.



Jetted tub


Baby gates

Common areas

Game room



Washer/dryer : Private

Heating & cooling

Central AC


Partial AC

Gas fireplace

Kitchen & dining






Mountain View


Internet : Other


Cable : DirecTV

DVD player

Nearby activities & attractions

Downhill Skiing

On-site activities

Hot tub : Private

Ping-pong table

Pool table : Private


Gas grill : Private


24 reviews

jeremie c. Jun 2021
Beautiful cabin, could use a couple of updates but well maintained and a million dollar view! Internet was non-existent (yes, connected to the WIFI) so slow it was unusable.
Manager response:
Hi, Jeremie! Thank you for staying with us. The satellite type internet is not the fastest, but we have verified it is working. We hope to see you again!
Serena B. May 2021
Peacefull and beautiful
Lea-Ann B. May 2021
The cabin was beautiful and clean. We truly enjoyed our weekend stay there.

Only negatives (not complaints) was the outdoor cushions were wet and moldy even though they were stored in large tubs. I understand completely that this cannot be helped due to the dampness on the mountain. The other issue is the internet did not work, (again not a complaint, the cabin is off the grid). Overall we had a great weekend in a beautiful cabin and location! We will be back!
Patricia P. Apr 2021
We could not have picked a more perfect place. The view was beautiful. The house met all our needs and then some. I would highly recommend this home for a quiet getaway and comfortable stay.
Calvin R. Mar 2021
The cabin was magical! Yes, there was a cobweb in one of the windows with a gorgeous view, about 50 feet up; and yes, there were small tears in the comfortable couch downstairs; and yes, there were some worn tips on some of the que sticks for the BILLIARDS TABLE 😲
We are not that finicky, though... my family and I would love to stay (or live) here, anytime!
Freddy R. Dec 2020
This a beautiful home, however the owner has neglected the property. The furniture were ripped, chairs were broken. The bedding had blood stains, mattresses were stained, showers had mold, ceiling fans were dirty, stove had food and grease, kitchen cabinets were dirty along with the refrigerator. The property needs a thorough cleaning.
Manager response:
Hi Freddy. Thank you for your review. We’re sorry to hear that the home was in this condition upon your arrival as it is never our intention to disappoint. We have passed your comments along to the the local staff and homeowners so that we can get these details taken care of. We do hope that we have another chance in the future to impress you!
Richard W. Nov 2020
We had everything we needed to prepare a Thanksgiving dinner and more. The town of Sylvia, NC is conveniently nearby, and you can find anything you need there.
James A. Nov 2020
Roomy cabin with three bedroom that can sleep 4 adults in the king beds and 5 kids in the double bunk beds and pullout couch.
The view is outstanding. The hot tub is nice as well. On the downside the pool table is nice if only the pool sticks had tips on them. There is no wood burning anything, no fire pit and no wood burning fire place even though it’s advertised as having these amenities.
Manager response:
James, thank you so much for your feedback. We apologize for any confusion. The home is listed as having a gas fireplace, there are, in fact, no wood-burning fireplaces. We are so glad you enjoyed your stay in our beautiful home and we hope to get to host you again!
Christina B. Oct 2020
Perfect view my family and I absolutely loved it.
Joshua S. Oct 2020
The cabin was beautiful and in a great location. It had beautiful views all around. Master bedroom was very spacious. Great game room downstairs.
Donna F. Aug 2020
Our 1 week stay in this cabin was less than stellar. It is a beautiful, well built cabin but the cleanliness was not up to par for normal, everyday clean much less during a pandemic. There were cobwebs in window sills, even in the low windows. Bathrooms were not clean, smudged glass and hairs in showers and tubs. We attempted to clean some ourselves but could find no general cleaning supplies as was stated there should be. We purchased our own all purpose cleaning spray, paper towels and toilet paper.

We quickly noticed the cover of the hot tub had been left off and there was leaves and sticks inside and the water was green. We called the host about another issue and told them this and that my sister located the chemicals and shocked it herself. We were told by the host that is what they would have recommended we do anyway.

There were 4 trashcans to put trash, however all 4 were jam packed when we arrived Saturday. We emailed the host and got no response on Saturday. Sunday we called the host and informed them of the trash situation, we had bags of trash sitting in the kitchen for 2 days until they came and picked it up Tuesday afternoon.

There were 4 washcloths in the whole cabin. When we mentioned this when we called the host we were told it isn't a hotel and towels are guaranteed but not washcloths. So we went and purchased our own washcloths, loofahs and some extra towels.

The fire pit on the balcony was inoperable. The propane tank was pulled out of it and empty.

A lot of the dining room chairs were rickety and half broken.

We were not prepared to have to do so much "work" on vacation, especially for the price we paid for the week. We will not be booking this cabin again or any other rental run by Vacasa.
Manager response:
Thank you for taking the time to share your feedback, Donna. We apologize that your experience in our home was not the vacation for which you had planned and for which we strive to provide our guests. Thank you for bringing the cleaning and maintenance deficiencies to our attention so we can address them appropriately. We have added more linens and terry to the home to make sure there are enough towels, blankets, washcloths, and hand towels for our guests. We have retrained our housekeeping staff to make sure they know how to properly clean the homes since the pandemic, and stock our homes with an initial supply of toiletries, paper products, and detergents. While trash pickup is once a week, our Vacasa staff is always available to assist guests with overflowing trash and arrange an additional pickup. Our maintenance team will check the outdoor firepit and dining room chairs. Thank you!
Amy L. Aug 2020
Beautiful home, plenty of space for 3 families (10 people total). Not very clean (2 bathrooms and the floor on the main level had dirt swept up in a pile that I guess they forgot to get up. Sheets on one bed were very rough. All other beds were great. Porch is amazing for views but furniture cushions are moldy. We used our own camp chairs.

Never had any problems with water usage.

Would stay here again with the expectation that we would need to “spruce up” the cleaning upon arrival.
Manager response:
We sincerely apologize for the housekeeping oversight. Please do not hesitate to call so we can correct these things for you. Thanks, Amy!
Tamasa P. Jun 2020
Beautiful and very secluded. The only thing that I could say is that u really have to use the water sparingly cause the well will run dry.
Mohamed A. Jun 2020
Beautiful accommodating cabin... one of the best vacations we ever had !!!
David S. Jun 2020
We just returned from staying here for a week, the house is very nice and had more than enough room for our party of 10. The kitchen had anything you could need to cook and the outdoor grill was also nice. The only complaint was that you have to be conservative with water usage. It was only a problem on our first day because the caretaker drained and refilled the hot tube which depleted the water tank and we had no water the first night. The hot tube must have a leak in it because we had to turn it off four days in due to low water volume. With all that said I would definitely return and the house is in a great location to visit Asheville or Gatlinburg.
Leah T. Jun 2020
Place is great. In an awesome location with amazing views. The house is a bit more warn than the photo's show. The outdoor fire place wasn't working, and the hot tub was a bit dirty. Overall, we had an amazing stay! Would absolutely recommend for a group or family stay!
Manager response:
Thank you for your feedback, Leah. We are pleased you had a nice stay at this well-located home. We apologize for the issues with the outdoor fireplace and hot tub, and for any inconvenience you experienced. We have passed your comments along to our local manager who will address the issues and ensure the amenities are in order. We look forward to hosting you again!
Kelsey A. Feb 2020
The cabin was even more beautiful than the pictures. The owners have everything stocked and ready for your stay. It was such a perfect place to stay for the weekend. Wish we could have stayed longer. Will definitely be back!
Mike P. Jan 2020
This cabin is all what it says to be. Everything you needed clean pool table hot tub.
You will love it
Sharon O. Dec 2019
Beautiful property. Our second time with this
Rental. Needs some TLC but Is large, spacious, beautiful views and great amenities.
Christy D. Dec 2019
This was the perfect home to spend our Christmas family getaway! Beautiful home and amazing views! So close to Bryson City and Waynesville makes this cabin a must stay! So much fun and so nice! We will definitely stay here again!
SUSAN P M. Dec 2019
We met family from multiple states for a wonderful family getaway. The cabin was beautifully decorated for Christmas when we arrived. We would definitely stay again.
Terry V. Nov 2019
This was a great home for our large family that attended a local wedding in Sylva! Beds were comfy and we enjoyed using the hot tub, pool table and both fireplaces throughout our stay. Easy to get to places and the Dillsboro and Sylva downtowns were just 4 mi away! Be sure to try the great cheesteaks at SOUTH OF PHILLY! There is also a super Walmart and 24 hr Dunkin Donuts! We would certainly come back. I would give 5 stars however, for the price charged for the cleaning fee- we would've expected the glass to be sparkling on the beautiful windows which are the focal point to this gorgeous home. The upper windows you could tell had not been touch in quite some time- they were dusty and had a film of dirt on them. The doors that lead outside had so many hand and finger prints. I know if this was my mountain home, I would want it to be sparkling. My sister in law had to wash her sheets from the main floor bedroom because she found hairs, questioning whether or not they had been washed from the guest before. I also found hairs on the tile floor in the upper shower. Seems the rug in that bedroom needs vacuuming as well. Some of the oven controls did not work, like the exhaust fan. All in all we enjoyed our stay and hope these comments are accepted as an honest feedback.
Manager response:
Hi, Terry! We have cleaned the windows, cleaned the rugs, and taken care of the bad oven controls. We hope to see you again!
Lee O. Oct 2019
We've rented all over western NC, north GA, and Tenn for over 15 years. This is home has what we look for - beautiful views, no other homes in view, clean, nice furnishings, all paved access for our sports car, etc. The management was great to work with, It was a pleasure, I always spend way to much time looking at rentals to decide on for our annual fall mountain trip and it was well worth it finding this home.
Chad T. Jun 2019
If you like seclusion, this place is for you. Plenty of things to do for the kids. Safe gated entrance up a STEEP incline that is paved. Only drawbacks are that the grill is rusted out, the oven fan for convection is shot, and dryer takes a couple of cycles to dry. (The vent had blown off the back and lint from previous renters was everywhere. It was an easy fix). Overall, those minor things did not affect an outstanding stay.
Manager response:
We are delighted to read you enjoyed your stay, Chad! Thank you for making us aware of these issues; maintenance has been scheduled to handle them right away. We hope to see you again!