How we helped one Vacasa homeowner share her “happy place”


For two decades, Diane’s cabin in Cle Elum, Washington, was just for fun—her happy place, a private retreat from the rest of the world. She had toyed with the idea of renting over the years, but decided her cabin wasn't fixed up enough to share with guests.

A flood of change

After a flood forced Diane to perform extensive repairs, she began to reconsider renting. “My cabin went from dowdy to cute and cozy. That’s when I really started thinking about renting it out,” she recalled. “Then, out of the clear blue, I got a letter from Vacasa. With my home fixed up, it just seemed like a no-brainer!”

A smooth transition

Since Diane was new to renting, she was anxious about what to expect. But even before her property got its first reservation, she found herself overjoyed with our service. “Every effort was made to accommodate a smooth entry into renting my beloved cabin. [Vacasa] assured me every step of the way, taking out all of the worry and stress.”

Like what you've heard so far?

Let our homeowner consultants send you more information about how your home can succeed with Vacasa.

A “love thing”

Diane’s cabin has been in the family for years, and it means the world to her. “It’s a love thing,” she explained. Needless to say, she wanted a property manager who would care for her home like it was their own.

We haven’t let Diane down—she is beyond pleased with the level of care we provide, and calls our housekeeping “spectacular.” “My home is always clean, and my housekeepers think of everything. They wash the windows every time, dust and oil my furniture, and [make] my floors look amazing. In fact, my furniture and floors look even better than they did ten years ago!”

A local connection

With Vacasa, Diane has the comfort of knowing her property is in caring, local hands. “My local manager, Julia, always picks up her phone on the first ring. If there’s a problem, bang! There she is. She gets someone out there to take care of every little issue. It’s so great having someone right there when you need them.”

Diane is so confident in our level of care that she has no fear about leaving her cabin for long periods of time. “If I went and spent the winter in Arizona, I wouldn’t have any fears. I know it would be completely taken care of.”

quote-mark Created with Sketch.
Every effort was made to accommodate a smooth entry into renting my beloved cabin. Vacasa assured me every step of the way.
Diane G., homeowner

Sharing is caring

Diane finds joy in helping create memorable experiences for her guests, and she loves sharing her “happy place” with others. “That’s the number one thing for me,” she said.

Diane enjoys reading her home’s reviews online, and she leaves a special guest book in her cabin for visitors to sign. “It’s great feedback, and when [guests] say something nice about my home, it’s the best compliment. It makes me glow all over.” She added, “I love to read about how long they stayed, what they’re there for, and what they did during their stay.”

More money, more memories

For Diane, making memories is more important than making money—but she thinks the rental income is pretty great, too. “This has been a very positive financial experience. After renting my cabin for a few months, I had $16,000 to put toward improvements. I wouldn’t have had that money without Vacasa.”

In many ways, Vacasa has helped Diane discover—and fuel—her passion. With the income and quality care she receives, she’s able to create even better memory-making experiences for her guests. “This experience has been a win-win for me. I have a gorgeous place I can go with family and friends, plus I generate money on the side—which I can put back into my cabin. Thanks to Vacasa, I feel proud to share my home with others. I love knowing that people enjoy my cabin as much as I do. ”

The opinions and experiences in this article represent the author’s viewpoint and do not necessarily reflect Vacasa policies.

You might also like...

Caroline's story

How Vacasa tripled one owner's income and saved the family vacation home

Patrick's story

How one homeowner earned over $200,000—even in 2020

Jon's story

How we helped one homeowner rent with ease—from 17+ hours away

Karen's story

How a Vacasa skeptic became one of our biggest believers

Diana's story

How an experienced vacation rental owner found a company she could truly trust

Dottie's story

How one homeowner found a local management team as detail-oriented as she is

California licenses
Vacasa Seasonals Inc.
California DRE #02160171

Vacation Palm Springs Real Estate, Inc.
California DRE #01523013

Vacasa offers property management and other real estate services directly through Vacasa LLC and through Vacasa LLC's licensed subsidiaries. Click here for more information about Vacasa's licensed real estate brokerage/property manager in your state. Vacasa’s licensed real estate brokerages/property managers include: Vacasa Alabama LLC; Vacasa Arizona LLC; Vacasa of Arkansas LLC; Vacasa Colorado LLC (Micah Victory); Vacasa Delaware LLC, 302-541-8999; Vacasa Florida LLC; Vacasa Illinois LLC 481.014072, Micah Victory Managing Broker Lic# 471.021837; Vacasa Louisiana LLC, Dana MacCord, Principal Broker, ph 504.252.0155 (Licensed in LA); Vacasa Michigan LLC, 602-330-9934; Vacasa Missouri LLC, Vicki Lyn Brown, Designated Broker; Vacasa Nevada LLC; Vacasa New Hampshire LLC,45 NH-25, Meredith, NH 03253, Susan Scanlon, Broker of Record; Vacasa Minnesota, Broker: Micah Victory, license #40877637; Vacasa New Mexico LLC, 503-345-9399; Vacasa New York LLC, 888-433-0068, Susan Scanlon, Real Estate Broker; Vacasa North Carolina LLC; Vacasa Oregon LLC; Vacasa Pennsylvania LLC; Vacation Palm Springs Real Estate, Inc., California DRE #01523013, Mark Graham, California DRE #00700720; Vacasa Real Estate LLC (licensed in Texas, Debra Brock, Designated Broker); Vacasa Real Estate LLC (licensed in Washington, Robert Brush, Designated Broker); Vacasa Seasonals Inc., California DRE #02160171, Lisa Renee Stevens, California DRE #01485234; Vacasa South Carolina LLC; Vacasa South Dakota LLC; Vacasa Tennessee LLC; Vacasa Vacation Rentals of Hawaii LLC, 69-201 Waikoloa Beach Dr. Ste. #2F17, Waikoloa, HI 96738; Vacasa Vacation Rentals of Montana LLC, Terah M. Young, Licensed Property Manager; Vacasa Virginia LLC; Vacasa Wisconsin LLC; Vacasa Wyoming LLC. In Canada, this advertisement is provided by Vacasa Canada ULC, CPBC lic. number 75826, 172 Asher Rd. V1X 3H6 Kelowna, BC.